Reviews
This was my first time using a car dealership for service
This was my first time using a car dealership for service as my husband always serviced the cars. Daniel did an amazing job. He told me how long it would take to service it and what they did. When I picked up my car, it was immaculate. I highly recommend using Daniel at Alex Caris Lincoln.
This was my first time using a car dealership for service
This was my first time using a car dealership for service as my husband always serviced the cars. Daniel did an amazing job. He told me how long it would take to service it and what they did. When I picked up my car, it was immaculate. I highly recommend using Daniel at Alex Caris Lincoln.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Got out fast!
Got out fast! They’re great, No problems found. My grandkids loved the snacks and drinks.
Got out fast!
Got out fast! They’re great, No problems found. My grandkids loved the snacks and drinks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A huge thanks to Alex and Tim for helping us get the
A huge thanks to Alex and Tim for helping us get the perfect truck for my daughter! Very grateful knowing she will be safe on the roads in a new Ford truck! Very kind and patient !! Thank you both sooooo much !!
A huge thanks to Alex and Tim for helping us get the
A huge thanks to Alex and Tim for helping us get the perfect truck for my daughter! Very grateful knowing she will be safe on the roads in a new Ford truck! Very kind and patient !! Thank you both sooooo much !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel is a phenomenal service advisor!
Daniel is a phenomenal service advisor! Can’t recommend anyone else more in this area!
Daniel is a phenomenal service advisor!
Daniel is a phenomenal service advisor! Can’t recommend anyone else more in this area!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Has great service, received a loner car, car was serviced
Has great service, received a loner car, car was serviced in a timely fashion, and the Premium extended warranty covered the broken windshield washer pump.
Has great service, received a loner car, car was serviced
Has great service, received a loner car, car was serviced in a timely fashion, and the Premium extended warranty covered the broken windshield washer pump.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Careful who you’re dealing with.
Careful who you’re dealing with. If you like scammy sales people and managers , this place is full of them. This dealership tacks on so many fees and they do not negotiate and the sales manager Brian doesn’t even call customers back. They are rude . Their so called luxury dealership, according to sales manager Jacob who defended their higher add on fees, has no customer lounge , it’s an old building and disgusting bathrooms. Our sales rep knew nothing and we found out he wasn’t even employed by the dealership yet - he was just seeing if he liked it. What kind of service is that letting him in a car with us during the test drive. They obviously don’t need the business.
Careful who you’re dealing with.
Careful who you’re dealing with. If you like scammy sales people and managers , this place is full of them. This dealership tacks on so many fees and they do not negotiate and the sales manager Brian doesn’t even call customers back. They are rude . Their so called luxury dealership, according to sales manager Jacob who defended their higher add on fees, has no customer lounge , it’s an old building and disgusting bathrooms. Our sales rep knew nothing and we found out he wasn’t even employed by the dealership yet - he was just seeing if he liked it. What kind of service is that letting him in a car with us during the test drive. They obviously don’t need the business.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (941) 756-4004 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Another great Service experience.
Another great Service experience. The Service Advisors are excellent. It's easy to schedule on line. The quality of the work is always great. And, the communication throughout the experience is outstanding.
Another great Service experience.
Another great Service experience. The Service Advisors are excellent. It's easy to schedule on line. The quality of the work is always great. And, the communication throughout the experience is outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had an awesome experience today.
Had an awesome experience today.Monica was very knowledgeable,courteous,explained all the details and above all gave us a better deal than Brandon Honda dealer.Gary was also very friendly and helpful.
Had an awesome experience today.
Had an awesome experience today.Monica was very knowledgeable,courteous,explained all the details and above all gave us a better deal than Brandon Honda dealer.Gary was also very friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Did the work in a timely manner consultant explained
Did the work in a timely manner consultant explained everything to me went over what I need done at next oil change
Did the work in a timely manner consultant explained
Did the work in a timely manner consultant explained everything to me went over what I need done at next oil change
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great Dealership everyone is terrific and they really
Great Dealership everyone is terrific and they really take care of any questions and all your service after you purchase a new car.
Great Dealership everyone is terrific and they really
Great Dealership everyone is terrific and they really take care of any questions and all your service after you purchase a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair