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I was able to get a quote and buy a car from Sunset in less than a day which was very convenient. What another GMC dealer couldn’t do earlier that day,... this one was faster and easier to deal with. Jeff was great to work with and wasted no time and they all stayed an hour or so after closing to get us the new car we wanted.
First: Bought a 2017 Traverse here. Asked for 2 things, Bluetooth and Satellite radio. Took me a week to figure out the radio only allowed you to connect... your phone via bluetooth for phone calls but not music. They told me the radio was nearly impossible to replace and offered me a few hundred dollars as compensation. The satellite radio cuts out every time you pass under the smallest branch, my other vehicles have never had this issue. GM products just seem to be inferior. Second: A few weeks after my purchase my bank debited the entire price of my trade in vehicle (14K) from my bank account as Sunset Chevrolet's payoff check for the vehicle had bounced. They wound up needing to cut me another check directly for the 14K after their bank issues were resolved. Bottom line, don't do business here. They lied up front about the radio and then put me in a very bad position by bouncing their payoff check.
I have never enjoyed buying a car from a dealership...until now. We needed repairs to my vehicle, but after deciding that a newer vehicle would be a... better option, we moved from service (in which Kristie was informative and exceptional), to sales. We were interested in a used vehicle at first, but after speaking with Ben in sales, we decided to look into new. He was friendly, funny and very relaxed. Everything was explained in a timely manner. During the paperwork portion, the sales manager showed no pressure to purchase offers we declined and the process was smooth and completed in a timely manner. We left with a brand new vehicle. Thanks to Sunsets team for a very unexpected, pleasant car buying experience!
Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
Went for oil change. Was given a $10 discount because it took longer than usual.
WAS COMPLETELY SATISFY WITH THE SERVICE I RECEIVE ON MY LAST APPOINTMENT
I arrived on time and service dept. logged me right in. Service rep. said it would take about an hour to service my 2017 Traverse and then escorted me... to the waiting room where the coffee was hot and ready. One hour and fifteen minutes later my car was ready to go, and I went. Would have loved a big old donut with that coffee though. Good Service, Nice People.
Second scheduled service was done in a timely manner. All is well.
Hello, Bob, thank you for your wonderful review! If you have any further questions or concerns about your vehicle, please don't hesitate to reach out!
Great service! Quick and easy! Friendly and knowledgeable!
I'm not sure why a fuel injector would go bad on a 2017 vehicle with only 14600 miles. Hope it's not a sign of things to come. Also wish I had thought... to inquire about a loaner car. I'm glad we have road hazard program as this is the second nail I've picked up.
The service was quick and friendly. Thanks Sunset Chevy!