Reviews
A little disappointed
Finally a young salesman came over to speak to us. We were in the market for a newer or new Escape. Ours had been totaled in a car accident just the prior week. I mentioned colors I did not want and mentioned the types of options I was looking. For in a new vehicle. The salesperson apparently was not at all familiar with the inventory. He did say he would call us when something came in. Well, he didn't call. Subsequently...we bought a Nissan Rogue. I have been a Ford fan for many years...too bad.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
I was shopping for a used car...
Everyone from the minute I walked in the door was polite, friendly and helpful..Randy my salesman could not have been more helpful , and patient dealing with me buying a used car, introducing me to the staff I might be dealing with, in the future, like service people , financial person etc ... Russell the service manager was very kind and helpful, when I returned for a small problem... I was extremely pleased with everyone and would certainly recommend this garage for sales or service..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a used vehicle
Jeff Reeves was our salesman Travis Morales. and Danny Peckham all contributed to a very good experience buying my new vehicle. I couldn't have asked for better experience at Mathew Currie. I told them what I wanted and they went to work finding a vehicle that fit my budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review
Very courteous and professional. Didn't have to wait. Was seen as scheduled. Do NOT like your rating process. No need to have to supply 50 characters!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Randy Getchey at Matthews-Currie Ford
I was looking for a new car, and Randy made the process amazingly easy., he has a great attention to detail and truly listens to what the customer wants, I know where I will be purchasing all my vehicles from in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Purchase experience
My experience was wonderful! Randy Gretchy was very nice,honest, and listened to my situation and what I was looking for and helped me find the right vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service
Fast and efficient service. Common sense recommendations for future service. Not pushy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall a great experience
From Ed the General Manager and Russell in Sales and Ben the Parts Manager Joe and Travis in Service John The Service Director. All I can say if you want an excellent experience come to Matthew Currie ford hands down the best ford dealer around with a great staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Solid Company & Solid Experience
Worked with Reggie Wilson when buying a used car and had a great experience. He worked with us through the entire process and we ended up with a great truck at a really good price. Stopped at more than 8 dealers during my truck search and found the team at Matthews-Currie easy to work with and knowledgeable
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Disappointed and Insulted
On Thursday evening, January 19, 2017 I decided to bring my 13 year old son to your dealership. My purpose was to have him learn about the process of selling vehicles. I brought my 1997 Ford 150 Econoline Cargo Van with us. The first salesmen we met said he was new. I asked him if they had customers looking for cargo vans to purchase. He quickly said yes. He then said a more experienced salesman would help me. The second salesmen said they had customers looking for cargo vans. I explained that I was selling my van to buy a used Jeep or SUV. I said I needed money from the selling of the van to buy another vehicle. He then went and talked to the sales manager. He came back and said they could give me $100 for my cargo van. $100 is less than the cost of the 4 tires on the van. I want to add that no staff test drove nor looked at my van. I told the salesman they could give my number to those customers looking for a cargo van. No one has called since. My son was disappointed in our experience. I was insulted. My husband said it was probably because I am a woman. Melissa
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're extremely disappointed to hear about your negative experience at our dealership, Melissa Miller. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We know that the future success of our dealership is dependent on cultivating long-term relationships built on trust, so we look forward to your call.