Reviews
Very attentive from the moment I walked in.
Very attentive from the moment I walked in. I’m usually not sold so quick on cars but his personality and love for his job convinced me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
kabir is the best thank you so much for your time and
kabir is the best thank you so much for your time and making feel comfortable from the first step in the door you guys get down here they got your back and work with changed credit also 💕
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an appointment at 7 a.
I had an appointment at 7 a.m. I noticed a lot of other customers had the same appt time. I got there to discover for a diagnostic it would be 24-48 hours which the appointment scheduler did not inform me of the day of making the appt. I asked if they would provide a courtesy Uber, which was declined. The diagnostic was 245.00. I have never in my life had a diagnostic that pricey. I am not from California so I had to find someone to pay for an uber to get back to my destination. I received a call two days later stating my car transmission needed to be replaced at 54,000 miles I was in shock. I picked up my car, it had water all over the car it had not been dried off the panel was off my car from where they had taken off to perform the diagnostic. I am not a happy customer and I will never refer anyone to the Carson location. Cerritos is much better. The transmission will cost me 5.924.00. This car is a lemon, there is no way I will pay for a new transmission. I will get a new car, but trust and believe I will not be purchasing a car from the Kia dealership. No ma'am, and no sir. I would be a fool to do that. Instead, I will be in contact with Toyota or Honda! They have the best cars on the planet and they have longevity. Buying a Kia Optima has left a bitter taste in my mouth. Sorry, but it is the truth!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
this dealership was highly recommended by a friend of
this dealership was highly recommended by a friend of mine. glad i took her advice. great experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was sold a K5 by Stephanie.
Was sold a K5 by Stephanie. I absolutely loved her energy and she made the whole process very smooth!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excelente service, Isty was our sells person…good deal.
Excelente service, Isty was our sells person…good deal. Highly recommend this dealer. I will come back for my next vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stephanie was a great sales person , very professional
Stephanie was a great sales person , very professional and very helpful. Definitely coming back when in need of another vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a fantastic experience with Brad at Kia!
I had a fantastic experience with Brad at Kia! He was friendly, knowledgeable, and really took the time to understand what I was looking for. Brad made the entire car-buying process smooth and stress-free. I never felt pressured, and he made sure I was comfortable every step of the way. Highly recommend working with him if you're in the market for a new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Abdul is a very nice guy he gets the job done if you go
Abdul is a very nice guy he gets the job done if you go to Kia of Carson please ask for him thanks for everything Abdul
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Juan was a great person to work with very easy going and
Juan was a great person to work with very easy going and extremely knowledgeable about any vehicle we had questions about. I would highly recommend him for any future customers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car