Reviews
Thank you Eddie for your efficient and extreme customer...
Thank you Eddie for your efficient and extreme customer service. You were very patient and understanding. Continue to be the genuine person you are. Hope all is well and good luck on sales :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
DaVonna was great communicating and providing great...
DaVonna was great communicating and providing great service throughout the sales process. She made sure I was always taken care of with any questions or concerns we had even months after our purchase to ensure the car registration was renewed that was due to a needed smog check was done herself & expedited to the DMV. She personally managed the situation professionally & diligently
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Abbas was very helpful and he was an advocate for our...
Abbas was very helpful and he was an advocate for our needs! Has a great personality made the whole car buying experience pleasant and actually quite fun. Gracias Abbas!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Prince called, followed up, and yes, we purchased another...
Prince called, followed up, and yes, we purchased another car. I am so impressed with the customer service and staff, I highly recommend this location. Jason was awesome also!! Thank you guys!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, well informed about my purchaseand genuine...
Professional, well informed about my purchase and genuine about my experience with Kia. Would definitely recommend Kia of Carson and James Henry to walk you through your purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Today my visit at Kia was good and simple, they gave me...
Today my visit at Kia was good and simple, they gave me different options and future changes I would be able to make to further help myself. First time buyer and it went well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not Happy
I took my car for a whole service trans oil engine oil spark plug now my car randomly cuts off and I paid 1,500 for the service and won't answer they phone
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
A big thanks for Abbas for making my purchase go fast and...
A big thanks for Abbas for making my purchase go fast and smooth also I like to thank Kia of Carson for the good deals are all the time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer
Bad reviews are not going through but this dealership sucks I will never come back I will always go to Cerritos Kia better customer service
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
He was very nice and not pushy at all. Everything was...
He was very nice and not pushy at all. Everything was straightforward and there was nothing that made us feel uncomfortable. It was an awesome experience. Prince, the salesman, Steve the manager, and Elena the finance woman were all wonderful. Thank you Kia of Carson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car