Reviews
Be careful when buying a car from Kia of Carson—they
Be careful when buying a car from Kia of Carson—they misled me into purchasing add-ons by saying they weren’t optional, even though the contract said otherwise. On top of that, the car wasn’t even properly cleaned before I got it, despite their claim that all vehicles are detailed before sale. The whole experience was frustrating, so make sure to double-check everything they tell you before signing anything!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Thank you for sharing your review with us. Our Sales Team prides itself on the high-quality standards that we maintain and we would like the chance to discuss your feedback regarding a vehicle you purchased, as well as our pricing and the level of customer service you received. If you could please reach out to us with your preferred contact information, it would be greatly appreciated. Best regards, VIP Team vipteam@kiaofcarson.com
Brad helped us alot and was a really knowledgable
Brad helped us alot and was a really knowledgable salesperson and gave me a great deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kaitlyn was great!
Kaitlyn was great! Very informative, super kind, made my process super easier and made sure I knew of any safety concerns about the vehicle as repairs that were needed! I felt like a valued guest and will definitely be coming back with her as my advisor in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came to this Kia to get an oil change.
I came to this Kia to get an oil change. They told me if would take one hour, two maximum. After two hours and 10 minutes of waiting I asked how much longer. To which they told me I need to wait another 30 minutes. After 40 more minutes of waiting they told me the woman that helped me was on break so I needed to continue waiting for her. No one else could help me. When she got back they told me I needed to wait another 10 minutes. I am currently typing this in the Kia 15 minutes later. If you like your oil changes to take over 3 hours then Kia Carson is the place for you. I will not be coming back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Mia, We are grateful for your review. Your satisfaction means a lot to us and we would appreciate the opportunity to address your feedback regarding the length of your recent visit with our Service Team for an oil change. Can you please email us with your preferred contact information? Thank you, VIP Team vipteam@kiaofcarson.com
Great customer service and communication.
Great customer service and communication. Provided different options and explained everything that was performed in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We where treated very well at Kia of Carson.
We where treated very well at Kia of Carson. Richard did a excellent job an was very kind
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Zammy and Adam are the very best in their job.
Zammy and Adam are the very best in their job.pleasant and caring staff compared to other KIA dealerships. These staff members definetly go above and beyond all expectation 150% out of 100%
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was very patient with all our questions.
Was very patient with all our questions. Made us feel very comfortable during the whole process. Would recommend him to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought my car from Kia Of Carson and my salesman was
I bought my car from Kia Of Carson and my salesman was Armando he was very helpful and he is so patient thank you Armando
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Abdul was very helpful and respectful all the time and I
Abdul was very helpful and respectful all the time and I will recommend him to my y and family thank you Kia of Carson
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car