Jenkins Acura

4.8
(1,298 reviews)

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4.8
(1,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Acura from DealerRater.

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5.0

Jaison was a very excellent salesman thanks I would have

Jaison was a very excellent salesman thanks I would have him do it again thanks

5.0

Jaison was a very excellent salesman thanks I would have

Jaison was a very excellent salesman thanks I would have him do it again thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Great Job Jenkins Of Ocala Acura

We drove over to Jenkins Acura Of Ocala. We spoke with car salesman Anthony if they had any used Volkswagen Beetles for sale. Anthony stated they had one 2019 White VW Beetle at their used car lot. We walked over to the VW Beetle it was in great condition to be used. We tried to start the vehicle, the battery wasn’t pushing a current. Anthony retrieved a battery charger we waited about 5 minutes and the car started. However, Anthony explained to us if the battery was bad they would replace it for no charge. I explained to Anthony if it runs we would drive the VW Beetle after the battery is charged. This 2019 Turbo VW Beetle took off like it was new, it was fast efficient, we checked that VW Turbo Beetle out thoroughly, it was a perfect like new. We purchased the 2019 with a gap plan covering the engine, and transmission Anthony, and his sales manager to include used car sales, put that deal together for us. We closed the deal in about 1 hour. Then we took off and drove smiling and happy. One week went by and the battery did go bad. We called the Service Department, they offered to pick us up or bring the vehicle in immediately. We drove Jenkins Acura of Ocala, and sat in the waiting area for about 15 minutes when the service writer approached us, explained to us there was an item ordered for the car which they installed free of charge, it was a brand new console cup holder. They even gave us a courtesy car, and told us they would call us when the car was ready. The professionalism, courtesy, concern towards getting our 2019 Turbo VW Beetle fixed is a definite plus for a dealership who displayed customer care in every way. At the end of the we received a new battery and an expensive cup holder console free of charge. I truly believe the way you speak to the service writers, car salesman, and staff goes a long way when you want service done. This Brand New 2023 Acura Integra that they let us drive home or shop while our car was being serviced was great. The courtesy car was off the chain. If you want to purchase a new vehicle go test drive that brand new Acura Integra the response, horsepower, take off, totally cool car. Just don’t try to leave the state of Florida the vehicle will shut off! The service manager explained that to us before we left. He explained everything about that beautiful car! By the way our 2019 Turbo VW Beetle gets excellent mileage! We will be looking to purchase another VW Beetle soon! Great Job 👏 Jenkins Of Ocala Acura Lastly, the technician did a perfect job on our car. I couldn’t ask for a better technician. He was courteous, professional, and new his job. The detail team was great too, they cleaned our VW Beetle 🪲 beautifully! Excellent job on our 2019 Turbo Volkswagen Beetle 🪲 to Jenkins Of Ocala Acura We will see you again for another purchase, to include service on our 2019 Turbo Volkswagen Beetle 🪲

5.0

Great Job Jenkins Of Ocala Acura

We drove over to Jenkins Acura Of Ocala. We spoke with car salesman Anthony if they had any used Volkswagen Beetles for sale. Anthony stated they had one 2019 White VW Beetle at their used car lot. We walked over to the VW Beetle it was in great condition to be used. We tried to start the vehicle, the battery wasn’t pushing a current. Anthony retrieved a battery charger we waited about 5 minutes and the car started. However, Anthony explained to us if the battery was bad they would replace it for no charge. I explained to Anthony if it runs we would drive the VW Beetle after the battery is charged. This 2019 Turbo VW Beetle took off like it was new, it was fast efficient, we checked that VW Turbo Beetle out thoroughly, it was a perfect like new. We purchased the 2019 with a gap plan covering the engine, and transmission Anthony, and his sales manager to include used car sales, put that deal together for us. We closed the deal in about 1 hour. Then we took off and drove smiling and happy. One week went by and the battery did go bad. We called the Service Department, they offered to pick us up or bring the vehicle in immediately. We drove Jenkins Acura of Ocala, and sat in the waiting area for about 15 minutes when the service writer approached us, explained to us there was an item ordered for the car which they installed free of charge, it was a brand new console cup holder. They even gave us a courtesy car, and told us they would call us when the car was ready. The professionalism, courtesy, concern towards getting our 2019 Turbo VW Beetle fixed is a definite plus for a dealership who displayed customer care in every way. At the end of the we received a new battery and an expensive cup holder console free of charge. I truly believe the way you speak to the service writers, car salesman, and staff goes a long way when you want service done. This Brand New 2023 Acura Integra that they let us drive home or shop while our car was being serviced was great. The courtesy car was off the chain. If you want to purchase a new vehicle go test drive that brand new Acura Integra the response, horsepower, take off, totally cool car. Just don’t try to leave the state of Florida the vehicle will shut off! The service manager explained that to us before we left. He explained everything about that beautiful car! By the way our 2019 Turbo VW Beetle gets excellent mileage! We will be looking to purchase another VW Beetle soon! Great Job 👏 Jenkins Of Ocala Acura Lastly, the technician did a perfect job on our car. I couldn’t ask for a better technician. He was courteous, professional, and new his job. The detail team was great too, they cleaned our VW Beetle 🪲 beautifully! Excellent job on our 2019 Turbo Volkswagen Beetle 🪲 to Jenkins Of Ocala Acura We will see you again for another purchase, to include service on our 2019 Turbo Volkswagen Beetle 🪲

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
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5.0

Very happy with the used acura purchase , car well

Very happy with the used acura purchase , car well equipped and Gage was very helpful in exceeding my expectations

5.0

Very happy with the used acura purchase , car well

Very happy with the used acura purchase , car well equipped and Gage was very helpful in exceeding my expectations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Pedro was very knowledgeable about a car that was not an

Pedro was very knowledgeable about a car that was not an Acura! Thanks! He taught me everything I needed to know about my new car!

5.0

Pedro was very knowledgeable about a car that was not an

Pedro was very knowledgeable about a car that was not an Acura! Thanks! He taught me everything I needed to know about my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

The guys work there so hard to get you in the vehicle.

The guys work there so hard to get you in the vehicle. I appreciate the workers there and i'm excited about my new car

5.0

The guys work there so hard to get you in the vehicle.

The guys work there so hard to get you in the vehicle. I appreciate the workers there and i'm excited about my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

This dealership is amazing.

This dealership is amazing. The sales team and managers listened to what I was looking for and made sure I got what I needed. Very professional, very polite, and made sure I was well taken care of. Mike Hoffman was amazing as well as the manager Timi

5.0

This dealership is amazing.

This dealership is amazing. The sales team and managers listened to what I was looking for and made sure I got what I needed. Very professional, very polite, and made sure I was well taken care of. Mike Hoffman was amazing as well as the manager Timi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Professsional Services Very Satisfied With Everyone At

Professsional Services Very Satisfied With Everyone At The Dealership Five Star Service Will Recommend Someone 🥇👍

5.0

Professsional Services Very Satisfied With Everyone At

Professsional Services Very Satisfied With Everyone At The Dealership Five Star Service Will Recommend Someone 🥇👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Best service department I’ve ever been to!

Best service department I’ve ever been to! They were so accommodating and went above and beyond to help me with my vehicle.

5.0

Best service department I’ve ever been to!

Best service department I’ve ever been to! They were so accommodating and went above and beyond to help me with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Geo is professional and sweet and very helpful I truly

Geo is professional and sweet and very helpful I truly recommend him to any person that needs a car

5.0

Geo is professional and sweet and very helpful I truly

Geo is professional and sweet and very helpful I truly recommend him to any person that needs a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

We had not intended to buy an auto today, however Geo and

We had not intended to buy an auto today, however Geo and the staff at Jenkins Acura were so careful in helping us with both the familiarization of the auto we were interested in buying as well as the dealership. So we felt comfortable to move on and accomplished a purchase and have no regrets. Thanks Geo and Jenkins

5.0

We had not intended to buy an auto today, however Geo and

We had not intended to buy an auto today, however Geo and the staff at Jenkins Acura were so careful in helping us with both the familiarization of the auto we were interested in buying as well as the dealership. So we felt comfortable to move on and accomplished a purchase and have no regrets. Thanks Geo and Jenkins

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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