Reviews
Everything was completed in a timely manner as I expected
Everything was completed in a timely manner as I expected and to my complete satisfaction
Everything was completed in a timely manner as I expected
Everything was completed in a timely manner as I expected and to my complete satisfaction
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a check light on.
Had a check light on. After diagnostic. Sensor error, but it was not the Sensor, it was the wire harness , chewed by a rodent They replaced the harness while I waited. Thanks again!
Had a check light on.
Had a check light on. After diagnostic. Sensor error, but it was not the Sensor, it was the wire harness , chewed by a rodent They replaced the harness while I waited. Thanks again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tracey Howe, Service Advisor at Phillips Toyota provides
Tracey Howe, Service Advisor at Phillips Toyota provides exceptional client service, follow up all throughout my time at the dealership during my service appointments. He listens, consults and takes action every time over the past 11 years on my Prius. True asset and the reason I return. Thank you Tracey Howe!
Tracey Howe, Service Advisor at Phillips Toyota provides
Tracey Howe, Service Advisor at Phillips Toyota provides exceptional client service, follow up all throughout my time at the dealership during my service appointments. He listens, consults and takes action every time over the past 11 years on my Prius. True asset and the reason I return. Thank you Tracey Howe!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good and fast service, usually out the same day and
Good and fast service, usually out the same day and everyone is friendly and I have not had a bad experience. Keep up the good work.
Good and fast service, usually out the same day and
Good and fast service, usually out the same day and everyone is friendly and I have not had a bad experience. Keep up the good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I reached out to Phillips Toyota (along with 10 other
I reached out to Phillips Toyota (along with 10 other dealerships) to get their best out-the-door price with financing for a new Camry. They sent it to me, and even offered to keep the same price if paid in cash. They made the entire transaction smooth for an out of state buyer. I was disappointed they required a non-refundable deposit to hold the car for us for a few days, but they were also flexible with me on the payment method and ended up going with a personal check. The car wasn't quite ready when we arrived (5 minutes before our scheduled time). They didn't pressure me during closing, though we did end up getting an extended warranty. Everyone we dealt with nice and professional. They had us out the door in 2 hours (even with the test drive).
I reached out to Phillips Toyota (along with 10 other
I reached out to Phillips Toyota (along with 10 other dealerships) to get their best out-the-door price with financing for a new Camry. They sent it to me, and even offered to keep the same price if paid in cash. They made the entire transaction smooth for an out of state buyer. I was disappointed they required a non-refundable deposit to hold the car for us for a few days, but they were also flexible with me on the payment method and ended up going with a personal check. The car wasn't quite ready when we arrived (5 minutes before our scheduled time). They didn't pressure me during closing, though we did end up getting an extended warranty. Everyone we dealt with nice and professional. They had us out the door in 2 hours (even with the test drive).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
They do a really good job on my car , real fast just
They do a really good job on my car , real fast just wait 15 min.
They do a really good job on my car , real fast just
They do a really good job on my car , real fast just wait 15 min.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As usual technician was very cordial and friendly.
As usual technician was very cordial and friendly. Work was done in time. I went there for tire problem but they took care of the oil and other maintenance work. He saved me my time to come again for maintenance. Thank you.
As usual technician was very cordial and friendly.
As usual technician was very cordial and friendly. Work was done in time. I went there for tire problem but they took care of the oil and other maintenance work. He saved me my time to come again for maintenance. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good service, professional and fast.
Very good service, professional and fast. Good communication and excellent service! Kind and friendly. Thank you all!
Very good service, professional and fast.
Very good service, professional and fast. Good communication and excellent service! Kind and friendly. Thank you all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They fixed my issue and made sure I was satisfied before
They fixed my issue and made sure I was satisfied before I left . I will return when I buy new
They fixed my issue and made sure I was satisfied before
They fixed my issue and made sure I was satisfied before I left . I will return when I buy new
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every one was helpful.
Every one was helpful. There was a mix up on my appointment time for my recall but they were kind enough to fit me in so that I did not need to return on another day.
Every one was helpful.
Every one was helpful. There was a mix up on my appointment time for my recall but they were kind enough to fit me in so that I did not need to return on another day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
