Phillips Toyota

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4.5
(1,172 reviews)
Visit Phillips Toyota
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–8:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (352) 771-4084 (352) 771-4084
Used (352) 771-4082 (352) 771-4082
Service (352) 771-4081 (352) 771-4081

Inventory

See all 207 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2010.
As a family owned and operated dealership we treat people with the consideration and respect they deserve just like our own family members. One of the common comments from first time customers is that they have never bought a vehicle before so effortlessly. We take pride in presenting our dealership everyday and it shows with the level of service you receive every time you come to our showroom.
We put the excitement back into buying a vehicle with our no-hassle no-pressure sales experience.

Service center

Phone number (352) 771-4081

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 24 employees View less employees

Reviews

4.5
(1,172 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phillips Toyota from DealerRater.

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5.0

Have visited many car dealerships in central Florida

Have visited many car dealerships in central Florida area. None can compare to our experience at Phillips Toyota. From sales with AJ - really knows the products and is upfront – no game playing, went out of his way to make sure we got what we would be happy with… to Tonya in the service department-worked hard to make things happen to fit our crazy busy schedule. Both of these staff members were A+. Even those we had no dealings with us were friendly and ready to help. The interchange between staff was fun to watch. They really seem to enjoy their job.

5.0

Have visited many car dealerships in central Florida

Have visited many car dealerships in central Florida area. None can compare to our experience at Phillips Toyota. From sales with AJ - really knows the products and is upfront – no game playing, went out of his way to make sure we got what we would be happy with… to Tonya in the service department-worked hard to make things happen to fit our crazy busy schedule. Both of these staff members were A+. Even those we had no dealings with us were friendly and ready to help. The interchange between staff was fun to watch. They really seem to enjoy their job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Very professional, very fast had a timely service Nick is

Very professional, very fast had a timely service Nick is very kind helped me a lot

5.0

Very professional, very fast had a timely service Nick is

Very professional, very fast had a timely service Nick is very kind helped me a lot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

The service and parts department are very responsive,

The service and parts department are very responsive, they listen to concerns and are honest with pricing. They don't try to upsell services, but point out concerns- which I greatly appreciate. I appreciate their honesty, pricing and communication.

5.0

The service and parts department are very responsive,

The service and parts department are very responsive, they listen to concerns and are honest with pricing. They don't try to upsell services, but point out concerns- which I greatly appreciate. I appreciate their honesty, pricing and communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Rhonda was so sweet very kind helped explain my bill and

Rhonda was so sweet very kind helped explain my bill and all services completed. Will be going back to see her!

5.0

Rhonda was so sweet very kind helped explain my bill and

Rhonda was so sweet very kind helped explain my bill and all services completed. Will be going back to see her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Tonya is the best she works with you and explains

Tonya is the best she works with you and explains thoroughly exactly what is being done and needs to be done. Fast Service Very Convenient!

5.0

Tonya is the best she works with you and explains

Tonya is the best she works with you and explains thoroughly exactly what is being done and needs to be done. Fast Service Very Convenient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Great service!

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5.0

Worked with Ryan and Kay had a great experience they went

Worked with Ryan and Kay had a great experience they went above and beyond! Fast Service complete!

5.0

Worked with Ryan and Kay had a great experience they went

Worked with Ryan and Kay had a great experience they went above and beyond! Fast Service complete!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

The service department is great!

The service department is great! Friendly employees who take the time to listen to concerns. They are upfront with pricing, and if I have questions, I have gotten fair, honest answers. Would recommend to anyone who's looking for an honest, fair, reasonably priced service department!

5.0

The service department is great!

The service department is great! Friendly employees who take the time to listen to concerns. They are upfront with pricing, and if I have questions, I have gotten fair, honest answers. Would recommend to anyone who's looking for an honest, fair, reasonably priced service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

My wife's XB had an issue with AC not cooling.

My wife's XB had an issue with AC not cooling. Nick Parody took care of me in service. Wrote my vehicle up and got the vehicle in without an appointment. Was told Freon was leaking and given a couple options for repairs. Service was great and allowed us to make a good decision on the vehicle moving forward.

5.0

My wife's XB had an issue with AC not cooling.

My wife's XB had an issue with AC not cooling. Nick Parody took care of me in service. Wrote my vehicle up and got the vehicle in without an appointment. Was told Freon was leaking and given a couple options for repairs. Service was great and allowed us to make a good decision on the vehicle moving forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Recently purchased a used vehicle from Phillips Toyota.

Recently purchased a used vehicle from Phillips Toyota. Sales and finance was very helpful in working with me and getting this deal completed in a quick time frame. Jason in sales and Keith in finance both made the car buying experience a pleasant and quick one.

5.0

Recently purchased a used vehicle from Phillips Toyota.

Recently purchased a used vehicle from Phillips Toyota. Sales and finance was very helpful in working with me and getting this deal completed in a quick time frame. Jason in sales and Keith in finance both made the car buying experience a pleasant and quick one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

They snatched defeat from the jaws of victory!

They snatched defeat from the jaws of victory! I was pleased with my salesman and the dealership, until I wanted to cancel the warranty. I asked for a copy of the completed cancellation form be emailed to me. Two weeks later I’m still waiting after numerous emails and a few phone calls. I would never buy a car from them again, after this experience. I would certainly warn my friends to expect delays in the warranty cancellation process. It took two weeks to get someone at the warranty company to acknowledge the cancellation verbally. They are saying I’ll be waiting up to six more weeks to process the cancellation and send me a refund. If you need a warranty, please explore your options carefully. They had all the time in the world to sell me the warranty, but couldn’t find the time to scan and email me the completed cancellation form? What kind of place leaves a customer without proof of a transaction that costs thousands of dollars? Unbelievable !

1.0

They snatched defeat from the jaws of victory!

They snatched defeat from the jaws of victory! I was pleased with my salesman and the dealership, until I wanted to cancel the warranty. I asked for a copy of the completed cancellation form be emailed to me. Two weeks later I’m still waiting after numerous emails and a few phone calls. I would never buy a car from them again, after this experience. I would certainly warn my friends to expect delays in the warranty cancellation process. It took two weeks to get someone at the warranty company to acknowledge the cancellation verbally. They are saying I’ll be waiting up to six more weeks to process the cancellation and send me a refund. If you need a warranty, please explore your options carefully. They had all the time in the world to sell me the warranty, but couldn’t find the time to scan and email me the completed cancellation form? What kind of place leaves a customer without proof of a transaction that costs thousands of dollars? Unbelievable !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
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