Reviews
Chick was very good with us best salesman you have . Love the car thank you
Chick was very good with us best salesman you have . Love the car thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a wonderful experience with the service department at Phillips Toyota. The staff was professional, courteous, knowledgeable, and attentive throughout my visit. I appreciated their clear communication, efficiency, and genuine commitment to customer service. It was refreshing to be treated with such care and respect. Thank you to the entire team for making the experience smooth, pleasant, and stress free. Excellent service all around!
I had a wonderful experience with the service department at Phillips Toyota. The staff was professional, courteous, knowledgeable, and attentive throughout my visit. I appreciated their clear communication, efficiency, and genuine commitment to customer service. It was refreshing to be treated with such care and respect. Thank you to the entire team for making the experience smooth, pleasant, and stress free. Excellent service all around!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The experience was positive, no high-pressure tactics … just an informative exchange with our salesman. He was able to locate an exact match to our specs. The actual delivery and purchase were equally smooth. No surprises, and no pressure. Glad to have a dealer close by that I can trust, and that can handle our new car’s maintenance needs in the future.
The experience was positive, no high-pressure tactics … just an informative exchange with our salesman. He was able to locate an exact match to our specs. The actual delivery and purchase were equally smooth. No surprises, and no pressure. Glad to have a dealer close by that I can trust, and that can handle our new car’s maintenance needs in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Rhonda was an absolute pleasure to work with. I went in to do an oil change, tire rotation and brakes. At my last oil change, I was told my brakes were at 20% and I’d have to have them done at the next oil change. Rhonda came to me and said Ron, you don’t need brakes. You have half the life left on them. I was like what?? She said the previous mechanic that said that at the last oil change, no longer works there. I thanked her very much and told her to thank her mechanic too. They could have charged me for brakes and I would never have been the wiser. In this day and age , its hard to find that kind of integrity. Rhonda and Phillips Toyota, will definitely continue to get my business! Thank you all very much!
Rhonda was an absolute pleasure to work with. I went in to do an oil change, tire rotation and brakes. At my last oil change, I was told my brakes were at 20% and I’d have to have them done at the next oil change. Rhonda came to me and said Ron, you don’t need brakes. You have half the life left on them. I was like what?? She said the previous mechanic that said that at the last oil change, no longer works there. I thanked her very much and told her to thank her mechanic too. They could have charged me for brakes and I would never have been the wiser. In this day and age , its hard to find that kind of integrity. Rhonda and Phillips Toyota, will definitely continue to get my business! Thank you all very much!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisor. Brian was very friendly and kept me up-to-date on my vehicle. In addition he arranged for the shuttle to drop me off and pick me up from Cracker Barrel. On a side note, the fire alarm kept going off at the dealership and was very annoying to me and a few others waiting on their vehicles, we had to go outside because it was ear piercing.
Service advisor. Brian was very friendly and kept me up-to-date on my vehicle. In addition he arranged for the shuttle to drop me off and pick me up from Cracker Barrel. On a side note, the fire alarm kept going off at the dealership and was very annoying to me and a few others waiting on their vehicles, we had to go outside because it was ear piercing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleasant to work with. Fixed my issue that other dealers were unable to fix.
Very pleasant to work with. Fixed my issue that other dealers were unable to fix.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Tonya was great in your service department. She got me all the information on my truck that I asked for.
Tonya was great in your service department. She got me all the information on my truck that I asked for.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very patient and understanding getting the electrical fixed on my car for my harmar lift. A big thank you to Jeff, who found the paperwork to get the electrical done as was promised when I bought the car. It’s a shame. The first electric was not the right one and that had to be replaced with the correct one. My service tech was excellent..
Very patient and understanding getting the electrical fixed on my car for my harmar lift. A big thank you to Jeff, who found the paperwork to get the electrical done as was promised when I bought the car. It’s a shame. The first electric was not the right one and that had to be replaced with the correct one. My service tech was excellent..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony and Steve were amazing! They accommodated our busy schedule by locating the trucks we wanted, negotiating the deal and preparing everything so we only had to show up to sign the paperwork and pick up the trucks. Everything they told us was what they said it was without any surprises. They got us better trucks with more features for less than other Toyota dealerships that we quoted through as well. Highly recommended this location and these guys to run point on your deals. Im gonna send my brothers company to them for three trucks as well as one for my father. And we will be back to add more to our fleet as well over the time. EJ @ ACCG INC
Anthony and Steve were amazing! They accommodated our busy schedule by locating the trucks we wanted, negotiating the deal and preparing everything so we only had to show up to sign the paperwork and pick up the trucks. Everything they told us was what they said it was without any surprises. They got us better trucks with more features for less than other Toyota dealerships that we quoted through as well. Highly recommended this location and these guys to run point on your deals. Im gonna send my brothers company to them for three trucks as well as one for my father. And we will be back to add more to our fleet as well over the time. EJ @ ACCG INC
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service from our intial service representative, salesmen, and staff. Very friendly informative and most of all professional.
Great service from our intial service representative, salesmen, and staff. Very friendly informative and most of all professional.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair