Reviews
Write a reviewEverything was great good customer service reps were
Everything was great good customer service reps were friendly & fSt would definitely recommend someone thanks
Everything was great good customer service reps were
Everything was great good customer service reps were friendly & fSt would definitely recommend someone thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear of your positive experience at Serra Toyota Birmingham. Your commendation, particularly towards our customer service representatives, is much appreciated. Thank you for recommending us!
Mitchell Kelly always provides outstanding service.
Mitchell Kelly always provides outstanding service. He always goes above and beyond to make it right.
Mitchell Kelly always provides outstanding service.
Mitchell Kelly always provides outstanding service. He always goes above and beyond to make it right.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Much appreciated your kind words on the service you received from Mitchell Kelly at Serra Toyota Birmingham. We value and respect your feedback. Thank you.
I was pleased with the service I received from the
I was pleased with the service I received from the dealership and the salesman. Thank You all.
I was pleased with the service I received from the
I was pleased with the service I received from the dealership and the salesman. Thank You all.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the positive feedback and we're glad you found our dealership service satisfactory. It always encourages us to keep doing better at Serra Toyota Birmingham. Thank you for staying with us.
The service were outstanding , very professional service
The service were outstanding , very professional service and I would recommend this dealership to everyone. Thank for outstanding service . ( L W F )
The service were outstanding , very professional service
The service were outstanding , very professional service and I would recommend this dealership to everyone. Thank for outstanding service . ( L W F )
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your high praise of the professional service at Serra Toyota Birmingham and that you'd recommend us. We look forward to seeing you again soon.
My third car I've bought from serra and it the only place
My third car I've bought from serra and it the only place I will use. Ask for coach
My third car I've bought from serra and it the only place
My third car I've bought from serra and it the only place I will use. Ask for coach
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the ongoing trust you've placed in Serra Toyota Birmingham and our team, including Coach. Thank you for your five-star review.
Staff is very friendly and helpful.
Staff is very friendly and helpful. Jerry Chen is great to work with. He found me the perfect car. We were not there all day. Process was smooth and easy.
Staff is very friendly and helpful.
Staff is very friendly and helpful. Jerry Chen is great to work with. He found me the perfect car. We were not there all day. Process was smooth and easy.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's good to know Serra Toyota Birmingham staff were friendly and helpful. Your comments about the smooth process and Jerry Chen in particular are valued. Thank you for choosing us when buying your perfect car.
They are awesome and they are responsible and respectful
They are awesome and they are responsible and respectful of the guests time! Aubrey took great care of me!
They are awesome and they are responsible and respectful
They are awesome and they are responsible and respectful of the guests time! Aubrey took great care of me!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's pleasing to read of your positive experience at Serra Toyota Birmingham. Your compliments towards being responsible and respectful, as well as Aubrey's care is appreciated. Thank you for the review.
The vehicle service was better than expected.
The vehicle service was better than expected. It went smoothly and did take very long. The waiting arear was spacious, and I did not feel crowded, even though many other customers were also present. i will continue to have my vehicle serviced there.
The vehicle service was better than expected.
The vehicle service was better than expected. It went smoothly and did take very long. The waiting arear was spacious, and I did not feel crowded, even though many other customers were also present. i will continue to have my vehicle serviced there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback regarding the vehicle service at Serra Toyota Birmingham. It's wonderful to hear that you were comfortable in our spacious waiting area. We look forward to assisting with your vehicle services in the future.
I had an excellent experience.
I had an excellent experience. Morgan Smith is an excellent and knowledgeable sales pro. The General Manager John Mcdonald even got involved to make sure I got the best deal possible, I would recommend Serra Toyoa to anyone looking big for a new or pre-owned vehicle. Thanks,Morgan and John. I look forward to my next purchase from Serra Toyota.
I had an excellent experience.
I had an excellent experience. Morgan Smith is an excellent and knowledgeable sales pro. The General Manager John Mcdonald even got involved to make sure I got the best deal possible, I would recommend Serra Toyoa to anyone looking big for a new or pre-owned vehicle. Thanks,Morgan and John. I look forward to my next purchase from Serra Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for acknowledging the knowledge and dedication of our Serra Toyota Birmingham sales professional and General Manager. We appreciate your recommendation, and your desire to re-engage with Serra Toyota Birmingham for a future purchase is duly recognized.
Go see coach
Easy car buying experience. honest salesmen great finance department. Go see coach. Theres a reason we have bought 3 cars from the serra family.GOBBLESS
Go see coach
Easy car buying experience. honest salesmen great finance department. Go see coach. Theres a reason we have bought 3 cars from the serra family.GOBBLESS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We truly value your loyalty to Serra Toyota Birmingham. Honesty and streamlined experiences are what we prioritize. May good blessings be always with you.
