Reviews
Robb Dunn and Blake is the greatest guys ever I ever met
Robb Dunn and Blake is the greatest guys ever I ever met made me feel like family I most definitely owe him a Christmas card thanks so much I'm greatful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to hear Robb and Blake made your experience so personable! We will have to pass along your compliments, and we look forward to your Christmas card!
Been a customer since 2005 and have purchased my last 4
Been a customer since 2005 and have purchased my last 4 new vehicles from them. Sales and service at one time was excellent and I would recommend them to all of my friends. BUT Times have changed and now I would not recommend them to my worst enemy. Why? I just ran into a situation with one of my vehicles, a 2011 Dodge Caliber that I purchased from them brand new. When I bought it, I also purchased a LIFETIME warranty that has paid for itself several times over. I have had the entire AC system rebuilt on it, one motor replacement and 2 transmission replacement to date. Each time, a $100 deductible. Never an issue getting it in to be looked at and fixed until recently. The transmission is overheating and it needs to be replaced again. No big deal, right? WRONG!! I bring it in and had a recording of the car sitting on the highway with the transmission overheat light on and you could hear my revving the engine with NO movement. The service writer asked me if I had made an appointment to bring in the car and I said "NO". I was then told that it would take 2 weeks BEFORE the could run a diagnostic on the problem and if they determined that it would have to be replaced, it could take up to a month to 2 months to complete. So, I left the car and the next day I called the Service Manager and left him a voicemail. I never hear back, so the day after I called the service center again and just happened to be talking to the service writer from the day I had dropped off my car. She ran down the service manager and he called me and said they only have one person doing transmissions and they already have more than 10 vehicles being worked on and that the situation was the same as what the service write had said and it could take up to 2 months to get it back. He said, the only other solution is to take it somewhere else to get it worked on. Now, I say "Is this how you treat a 19 year customer?" To sling a line saying only one person can work on it is insulting considering I know at least 4 mechanics and a few of the dales people at that dealership and they all say that there is lots of mechanics there that can change out a CVT transmission because they cannot be rebuilt. Sorry to say, I am done with Landers McClarty if they are going to treat their customers like this and feed them lines like that. I guess they figured they were just dealing with an idiot and did not realize that I have been working on cars myself for over 40 years..... I will NEVER EVER Recommend them to anyone again. Go to the Arab dealership because they don't treat their customers this way
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I’m really sorry to hear about your disappointing experience, especially after being a loyal customer for so many years. It’s frustrating when you feel like you're not being treated with the care and attention you deserve. I understand your concern about the delay and the lack of communication, and it’s clear that this situation didn’t meet the high standards you’ve come to expect from us. I hope you find a resolution that works for you and that your vehicle gets the attention it needs. Thank you for taking the time to share your feedback, as it’s valuable for us to address and improve our services.
The dealership was fair and gave me a good rate!
The dealership was fair and gave me a good rate! It did take some negotiating but in the end I’m pleased with dealership and my vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re glad to hear that the dealership was able to work with you to find a rate that you’re happy with. We appreciate your patience throughout the process, and we're pleased to know you’re satisfied with both the experience and your new vehicle!
Rob Dunn was great!
Rob Dunn was great!!! He worked hard at getting me in the car I wanted and the whole process went smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re so glad we were able to get you into the car you wanted and that everything went smoothly. We’ll be sure to pass along your feedback to Rob Dunn for his great work. Enjoy your new ride, and we look forward to serving you again!
Always nice to have a salesperson who is knowledgeable
Always nice to have a salesperson who is knowledgeable about the product and willing to consider the best fit for my needs, not just what is available on the showroom floor. As a result I will be a returning customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad to hear that our salesperson took the time to find the best fit for your needs. We hope to assist you again in the future!
Mr. Horne was understanding and my salesman, Mr.
Mr. Horne was understanding and my salesman, Mr. Henderson was extremely knowledgeable. I left very pleased with my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear that Mr. Horne and Mr. Henderson were able to provide such a positive experience! Thank you for sharing your feedback, and we’re happy you left pleased with your visit!
Relatively fast business process once we decided on a
Relatively fast business process once we decided on a truck. Very nice and fair people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, and we're glad you found our team to be fair and friendly. Enjoy your new truck!
Amazing buying experience, Rob Dunn Sales manager, did
Amazing buying experience, Rob Dunn Sales manager, did everything he could and our Salesman Cam Johnson was extremely personable , they were truly a blessing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so glad to hear that you had such an amazing buying experience! Rob and Cam are truly dedicated to helping our customers, and we're thrilled they could make the process so enjoyable for you. Thank you for your kind words, and congratulations on your new vehicle!
I had a great experience with Mr.
I had a great experience with Mr. Cam Johnson (salesman) and Mr. Rob Dunn (sales MNGR)! If your in need of a vehicle come see these guys down at Landers McLarty Dodge Chrysler Jeep Ram!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so glad to hear that you had a great experience with Cam Johnson and Rob Dunn! Thank you for recommending our team at Landers McLarty Dodge Chrysler Jeep Ram. We appreciate your kind words and look forward to serving you again in the future!
We’ve gotten our last two cars from this dealership and
We’ve gotten our last two cars from this dealership and have had a wonderful experience each time! We meet wonderful people and get great deals!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us for your last two vehicles! We're thrilled to hear you've had a wonderful experience each time and appreciate your kind words about our team and the deals you've received. We look forward to serving you again in the future!