Reviews
Easy process and salesman was knowledgeable, professional and proficient. Financing was good and easy process.
Easy process and salesman was knowledgeable, professional and proficient. Financing was good and easy process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
VERY PROFESSIONAL WORKS HARD TO MAKE THE DEAL & CUSTOMERS SATISFIED. ALWAYS PATIENT . VERY HONEST .MR DAVIS IS AWESOME
VERY PROFESSIONAL WORKS HARD TO MAKE THE DEAL & CUSTOMERS SATISFIED. ALWAYS PATIENT . VERY HONEST .MR DAVIS IS AWESOME
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Good to work with but I definitely made multiple trips to Switzerland there for hours.
Good to work with but I definitely made multiple trips to Switzerland there for hours.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad the overall experience was a positive one, and we appreciate your patience with the time it took. If there's anything we can do better for your next visit, please don't hesitate to reach out at 334-531-7138.
They answer your call even call you back!. Really nice and attentive ppl. Great to deal with
They answer your call even call you back!. Really nice and attentive ppl. Great to deal with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Responsive communication and attentive service are things we take seriously, so it's good to hear that came through during your visit.
Service was taken care of efficiently. Efficient and friendly service.Technicians were knowledgeable and friendly.
Service was taken care of efficiently. Efficient and friendly service.Technicians were knowledgeable and friendly.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Henry! We're glad our team took good care of you and made the visit a smooth one.
They were very friendly and helpful also made sure I was taken care of while i waited
They were very friendly and helpful also made sure I was taken care of while i waited
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad your visit went smoothly and that you felt well taken care of. We appreciate you choosing Capitol Chevrolet Montgomery.
Every employee took the time to answer my questions and concerns. They were patient and let me as the customer decide I wanted instead of try and push a vehicle on me.
Every employee took the time to answer my questions and concerns. They were patient and let me as the customer decide I wanted instead of try and push a vehicle on me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
That kind of low-pressure, attentive experience is exactly what we aim for, and we're glad the team delivered. We hope to see you again at Capitol Chevrolet Montgomery.
This is an edited review 1 year later, changing from a 5 star rating to a 1 star rating. The attached pictures are from my original review, so I will start with that vehicle. It was a 2023 GMC Terrain that we had purchased, I believe in July or so of 2025. Certified Pre-Owned, 48k miles, no recalls, nothing. When we got home from purchasing it, I smelled burning oil. Opened the hood, what do you know...an oily rag sitting right on the exhuast manifold. I just brushed it off. It was a great vehicle.....for TWO months. Check engine light came own twice, two weeks apart. First time was an issue with the catalytic converter. Took it in since it was under warranty and they fixed it pronto. Got it home and I noticed and oil hand print on the hood. Opened the hood... ANOTHER oily rag on the exhaust manifold! The second time the CEL came on I was done. Took it back and bought the Ford Escape we have now. So far so good. Fast forward to May of this year. We wanted a cheap truck, something to do some light towing, throw something in a truck bed to haul, etc. A truck I didn't want to worry if it got scratched. Saw an 08 Tundra in the lot. Test drove it, rides smooth, starts up great. Still felt like a new truck, but thats Toyota for you. It's the "Million Mile Generation" of Tundras. They are phenomenal trucks, I know that they are one of the most reliable vehicles on the planet regardless of mileage, and you can see 2 dozen of them out on the road every single day. Brought the wife out to test drive it and she loves it. I noticed it had a check engine light and they notified me that there is an issue with the air injection valves, an emmissions thing. Not a big deal. We think on it a couple days and come back and purchase it. Starting it up, white smoke comes out of the exhaust. I'm no mechanic, but just thought it was something to do with the valves. To date, 8/17/2026, since May, we have only put 476 miles on it. It is not our daily driver. We would only drive it a couple times a week around town. BLOWN HEAD GASKET. After having people look at it and diagnose it and doing my own diagnosis, that is the conclusion we have come to. Exhaust smells like coolant, and coolant smells like exhaust. Two weeks ago the Sales manager John said he would get with the service manager to see what kind of discounts they can offer on getting it fixed. He said to give him until thursday of that week. Here we are almost 3 weeks later and haven't heard a peep. Sent him a text earlier today and didn't get a response. Based on the white smoke that the exhaust spewed on the day of purchase, that means that the head gasket was blown while the truck was sitting on their lot. They either didn't see it, or ignored it and threw the As-Is sticker on it. Two vehicles in a years time with problems. I was hoping that since they handled the GMC Terrain situation really well, that they would do the same here... unfortunately not... I will not be buying from this dealership again.
This is an edited review 1 year later, changing from a 5 star rating to a 1 star rating. The attached pictures are from my original review, so I will start with that vehicle. It was a 2023 GMC Terrain that we had purchased, I believe in July or so of 2025. Certified Pre-Owned, 48k miles, no recalls, nothing. When we got home from purchasing it, I smelled burning oil. Opened the hood, what do you know...an oily rag sitting right on the exhuast manifold. I just brushed it off. It was a great vehicle.....for TWO months. Check engine light came own twice, two weeks apart. First time was an issue with the catalytic converter. Took it in since it was under warranty and they fixed it pronto. Got it home and I noticed and oil hand print on the hood. Opened the hood... ANOTHER oily rag on the exhaust manifold! The second time the CEL came on I was done. Took it back and bought the Ford Escape we have now. So far so good. Fast forward to May of this year. We wanted a cheap truck, something to do some light towing, throw something in a truck bed to haul, etc. A truck I didn't want to worry if it got scratched. Saw an 08 Tundra in the lot. Test drove it, rides smooth, starts up great. Still felt like a new truck, but thats Toyota for you. It's the "Million Mile Generation" of Tundras. They are phenomenal trucks, I know that they are one of the most reliable vehicles on the planet regardless of mileage, and you can see 2 dozen of them out on the road every single day. Brought the wife out to test drive it and she loves it. I noticed it had a check engine light and they notified me that there is an issue with the air injection valves, an emmissions thing. Not a big deal. We think on it a couple days and come back and purchase it. Starting it up, white smoke comes out of the exhaust. I'm no mechanic, but just thought it was something to do with the valves. To date, 8/17/2026, since May, we have only put 476 miles on it. It is not our daily driver. We would only drive it a couple times a week around town. BLOWN HEAD GASKET. After having people look at it and diagnose it and doing my own diagnosis, that is the conclusion we have come to. Exhaust smells like coolant, and coolant smells like exhaust. Two weeks ago the Sales manager John said he would get with the service manager to see what kind of discounts they can offer on getting it fixed. He said to give him until thursday of that week. Here we are almost 3 weeks later and haven't heard a peep. Sent him a text earlier today and didn't get a response. Based on the white smoke that the exhaust spewed on the day of purchase, that means that the head gasket was blown while the truck was sitting on their lot. They either didn't see it, or ignored it and threw the As-Is sticker on it. Two vehicles in a years time with problems. I was hoping that since they handled the GMC Terrain situation really well, that they would do the same here... unfortunately not... I will not be buying from this dealership again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing your experience to our attention. We would like the opportunity to address your concerns directly. Please reach out to our General Manager at (334) 625-1752 when you have a chance. Thank you, and we look forward to hearing from you.
Quick fair deal was in and out in less than two hours bought a beautiful truck. Everyone was very helpful very professional even filled my fuel tank up. Thank you for a great experience.
Quick fair deal was in and out in less than two hours bought a beautiful truck. Everyone was very helpful very professional even filled my fuel tank up. Thank you for a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're glad the process was smooth and that our team could take care of you from start to finish.
Was on the fence about getting a new car and Mr.Ricky made me feel welcomed on top of ensuring I found something I liked.
Was on the fence about getting a new car and Mr.Ricky made me feel welcomed on top of ensuring I found something I liked.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Ricky made the experience comfortable and helped you find the right fit. Welcome to the Capitol Chevrolet family!