Chuck Stevens Ford

Reviews

17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 14, 2017

    They worked to help get me in the car I wanted. Financing was easy. Thank you Nick and Cole for getting this done.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words. I am so glad you chose us to help you get the truck you deserve!!

  • 1.0 out of 5
    August 4, 2014

    Stopped by to look at yellow Corvette I saw here on Cars.com. The pictures were so bad you couldn't tell anything about the true condition. All the pictures... were grainy, very over exposed or very dark. I swear they did it on purpose the car is such a piece of junk. The body of the car is destroyed. Full of spiderweb cracks meaning the whole car has to be stripped to the fiberglass to be repaired before being repainted. The interior is fair. You could easily spend $8-$10,000 making the car right. The car was not taken care of. Of course there is no mention of a single flaw. I wouldn't trust a thing they sell.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 13, 2014

    I filled out a form on the Internet indicating a 2012 Toyota van I was interested in. I asked a couple of questions concerning the van equipment and If... the van was still in stock. On Monday morning I got an e-mail reply from the dealership stating that in a short period of time a salesperson would be contacting me. That has been about ten days and I have never heard from anyone else at the dealership. I know my e-mail address was correct because I was contacted. I was really interested in the van but not if this is the way this dealer conducts business.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 3, 2014

    This guy must own a body shop I didn't know about. I've never seen so many bad Carfax cars at any dealer in my life. I looked at an Acura TL he had on... cars.com on my way to work. The car is literally 4 different colors. I opened the door to a Toyota Highlander a few cars down. It smelled so bad inside I almost threw up. The seats were all stained. It was absolutely nasty. Enough for me. So much for buying local. Now I know why he has the reputation he does in this town.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    January 8, 2014

    I did not fine a car on Cars.com, however when I went to the dealership they had a vehicle that was just turned in. the car had several issues in which... the dealer was willing to correct. I should pick the vehicle up on Friday 10 Jan 2014.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. King, That's great to hear. We appreciate you coming to the dealership, despite not having found anything on Cars.com. You never know what we new ...units we got in the day before! Enjoy your new vehicle!

  • 5.0 out of 5
    October 22, 2012

    My in and out time was one of the fastest I've experienced. Wil tell family and friends to try Chuck Stevens First!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2012

    i had a quick and easy buying experiance and my salesman was very nice and he knew what he was doing. vey friendly staff and even the service department... gets an AAA.ken was our salesman twice and we are very pleased with our 2012 durango. thanks ken and the chuck stevens familly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 27, 2012

    I found a truck listing on the internet and worked with a salesperson who was helpful and finally got me the information and pictures I requested. I drove... 456 miles to buy the truck and when I got the everything went to crap! the sales person I had talked to was off and his sales partner was a jerk, he was more concerned with talking to buddies than selling me anything. The sales manager had to handle the sale and he agreed to balance the tires while I returned the car I rented to drive down there. When I returned the truck had not been touched and the keys were lost, took them a half hour to find them. These people are clueless and on top of that they will hit you with a ridiculous dealer fee after you agree on a price.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    May 20, 2012

    I purchased a VW Beetle and my experience when I arrived was excellent. I would recommend this dealer to everyone!! Thanks

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 19, 2012

    James Smith made our purchase process extremely easy. He ordered the exact vehicle that I wanted and sent me text messages to let me know how the process... was going. My husband and I have dealt with other dealerships before and the process was horrible and we never wanted to buy a new vehicle again, but the process with James Smith at Chuck Stevens was very easy. Thank you again James for a great buying experience, from a very thankful military wife.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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