Reviews
Write a reviewGreat
Great service, great ppl to work with. Car runs great. Can’t ask for better experience. I will be back for my next vehicle definitely. Thanks!
Great
Great service, great ppl to work with. Car runs great. Can’t ask for better experience. I will be back for my next vehicle definitely. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easiest car buying experience I've ever had
They worked to help get me in the car I wanted. Financing was easy. Thank you Nick and Cole for getting this done.
Easiest car buying experience I've ever had
They worked to help get me in the car I wanted. Financing was easy. Thank you Nick and Cole for getting this done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words. I am so glad you chose us to help you get the truck you deserve!!
Lousy Photography
Stopped by to look at yellow Corvette I saw here on Cars.com. The pictures were so bad you couldn't tell anything about the true condition. All the pictures were grainy, very over exposed or very dark. I swear they did it on purpose the car is such a piece of junk. The body of the car is destroyed. Full of spiderweb cracks meaning the whole car has to be stripped to the fiberglass to be repaired before being repainted. The interior is fair. You could easily spend $8-$10,000 making the car right. The car was not taken care of. Of course there is no mention of a single flaw. I wouldn't trust a thing they sell.
Lousy Photography
Stopped by to look at yellow Corvette I saw here on Cars.com. The pictures were so bad you couldn't tell anything about the true condition. All the pictures were grainy, very over exposed or very dark. I swear they did it on purpose the car is such a piece of junk. The body of the car is destroyed. Full of spiderweb cracks meaning the whole car has to be stripped to the fiberglass to be repaired before being repainted. The interior is fair. You could easily spend $8-$10,000 making the car right. The car was not taken care of. Of course there is no mention of a single flaw. I wouldn't trust a thing they sell.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Terrible customer service.
I filled out a form on the Internet indicating a 2012 Toyota van I was interested in. I asked a couple of questions concerning the van equipment and If the van was still in stock. On Monday morning I got an e-mail reply from the dealership stating that in a short period of time a salesperson would be contacting me. That has been about ten days and I have never heard from anyone else at the dealership. I know my e-mail address was correct because I was contacted. I was really interested in the van but not if this is the way this dealer conducts business.
Terrible customer service.
I filled out a form on the Internet indicating a 2012 Toyota van I was interested in. I asked a couple of questions concerning the van equipment and If the van was still in stock. On Monday morning I got an e-mail reply from the dealership stating that in a short period of time a salesperson would be contacting me. That has been about ten days and I have never heard from anyone else at the dealership. I know my e-mail address was correct because I was contacted. I was really interested in the van but not if this is the way this dealer conducts business.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wrecked Cars
This guy must own a body shop I didn't know about. I've never seen so many bad Carfax cars at any dealer in my life. I looked at an Acura TL he had on cars.com on my way to work. The car is literally 4 different colors. I opened the door to a Toyota Highlander a few cars down. It smelled so bad inside I almost threw up. The seats were all stained. It was absolutely nasty. Enough for me. So much for buying local. Now I know why he has the reputation he does in this town.
Wrecked Cars
This guy must own a body shop I didn't know about. I've never seen so many bad Carfax cars at any dealer in my life. I looked at an Acura TL he had on cars.com on my way to work. The car is literally 4 different colors. I opened the door to a Toyota Highlander a few cars down. It smelled so bad inside I almost threw up. The seats were all stained. It was absolutely nasty. Enough for me. So much for buying local. Now I know why he has the reputation he does in this town.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchasing a Used Vehicle
I did not fine a car on Cars.com, however when I went to the dealership they had a vehicle that was just turned in. the car had several issues in which the dealer was willing to correct. I should pick the vehicle up on Friday 10 Jan 2014.
Purchasing a Used Vehicle
I did not fine a car on Cars.com, however when I went to the dealership they had a vehicle that was just turned in. the car had several issues in which the dealer was willing to correct. I should pick the vehicle up on Friday 10 Jan 2014.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. King, That's great to hear. We appreciate you coming to the dealership, despite not having found anything on Cars.com. You never know what we new units we got in the day before! Enjoy your new vehicle!
TAKING CARE OF BUSINESS
My in and out time was one of the fastest I've experienced. Wil tell family and friends to try Chuck Stevens First!
TAKING CARE OF BUSINESS
My in and out time was one of the fastest I've experienced. Wil tell family and friends to try Chuck Stevens First!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
best dealership hands down
i had a quick and easy buying experiance and my salesman was very nice and he knew what he was doing. vey friendly staff and even the service department gets an AAA.ken was our salesman twice and we are very pleased with our 2012 durango. thanks ken and the chuck stevens familly.
best dealership hands down
i had a quick and easy buying experiance and my salesman was very nice and he knew what he was doing. vey friendly staff and even the service department gets an AAA.ken was our salesman twice and we are very pleased with our 2012 durango. thanks ken and the chuck stevens familly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A pain to deal with. Find another dealer to buy f
I found a truck listing on the internet and worked with a salesperson who was helpful and finally got me the information and pictures I requested. I drove 456 miles to buy the truck and when I got the everything went to crap! the sales person I had talked to was off and his sales partner was a jerk, he was more concerned with talking to buddies than selling me anything. The sales manager had to handle the sale and he agreed to balance the tires while I returned the car I rented to drive down there. When I returned the truck had not been touched and the keys were lost, took them a half hour to find them. These people are clueless and on top of that they will hit you with a ridiculous dealer fee after you agree on a price.
A pain to deal with. Find another dealer to buy f
I found a truck listing on the internet and worked with a salesperson who was helpful and finally got me the information and pictures I requested. I drove 456 miles to buy the truck and when I got the everything went to crap! the sales person I had talked to was off and his sales partner was a jerk, he was more concerned with talking to buddies than selling me anything. The sales manager had to handle the sale and he agreed to balance the tires while I returned the car I rented to drive down there. When I returned the truck had not been touched and the keys were lost, took them a half hour to find them. These people are clueless and on top of that they will hit you with a ridiculous dealer fee after you agree on a price.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks!
I purchased a VW Beetle and my experience when I arrived was excellent. I would recommend this dealer to everyone!! Thanks
Thanks!
I purchased a VW Beetle and my experience when I arrived was excellent. I would recommend this dealer to everyone!! Thanks
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase