McConnell Automotive

Reviews

4.4 out of 5 4.4
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 3, 2018

    Very easy to work with. And very easy to get a loaner vehicle. I will shop and buy from the dealership again.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell Buick GMC and we hope to see you again soon!

  • 5.0 out of 5
    March 19, 2018

    Very nice and informed personnel. Facilities are very clean and user friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 13, 2017

    We live in Louisiana and just had an incredible truck buying experience at McConnell Buick GMC in Mobile, AL. Skeptical about buying out-of-market, but... James Brown did a fabulous job! We negotiated the price of the vehicle as well as the trade-in over the phone which lead to a quick, easy process, w/out any hassle! The dealership stood by their quote and didn't play games, which we greatly appreciate. Would definitely recommend James Brown in new car Sales @ the McConnell dealership in Mobile, AL. This experience has changed my option of buying a vehicle out of market. McConnell did it right!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    March 15, 2018

    Thank you guys for the fast and friendly servise. The service manager needs to work on his people skills but other wise professional. Winston is a perfect... GENTLEMAN...

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing McConnell Buick GMC as your first choice for all your automotive needs! If you ever need anything else from us, please feel fre...e to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    February 26, 2018

    We purchased a used SUV last week. Easiest purchase ever. Terri Stringer was wonderful. She took care of all info over the phone, charged our credit card... appropriately, had the car prepared for pick-up, put all paper work in process and even kept in touch throughout the first week.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joann, we are pleased you had an easy purchasing experience with Terri. Please don't hesitate to reach out if there's anything additional we can do fo...r you!

  • 5.0 out of 5
    January 28, 2018

    Great Service Dept Ask for Joe C. Professional and common sense service recommendations Your wife can have her car repairs without being sold the unnecessary... repairs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything ad...ditional we can do for you. We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    January 24, 2018

    2nd car we've purchased from McConnell. They will be our first choice in future cars as well. Go see Peggy O'Brien!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle, Christian! We really appreciate your continued business with us and we look forward to seeing you again in the fu...ture!

  • 5.0 out of 5
    March 13, 2017

    We live in Louisiana and just had an incredible truck buying experience at McConnell Buick GMC in Mobile, AL. Skeptical about buying out-of-market, but... James Brown did a fabulous job! We negotiated the price of the vehicle as well as the trade-in over the phone which lead to a quick, easy process, w/out any hassle! The dealership stood by their quote and didn't play games, which we greatly appreciate. Would definitely recommend James Brown in new car Sales @ the McConnell dealership in Mobile, AL. This experience has changed my option of buying a vehicle out of market. McConnell did it right!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 16, 2016

    My experience with the service department at this dealership has been the very worse I have ever encountered, after only 2 visits I have vowed to take... my 2016 vehicle to another dealership for service. I will never do business with this dealership again.

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    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    "Cougar 34," This is Dan Byrd, Business Development Director here at McConnell Automotive. I just this evening received your comments from Cars.com, ...and I am terribly sorry to hear that you did not have a good experience here. The McConnell family has built this dealership--here for over 61 years with a passion for providing a truly welcoming experience, evidently the very opposite of what you are saying you experienced here. We would welcome the opportunity to try, to the best of our ability to make this right. Please feel free to contact me any time; I'll be grateful for the opportunity to visit with you. ---Dan

  • 5.0 out of 5
    January 29, 2013

    PC12312011 The salesman was very friendly and helpful. I would recommend.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you Joan57 for your recent visit and purchase with us here at McConnell Automotive. We strive in Service after the Sale as well as building a r...ealationship with you, becoming a FAN FOR LIFE!!! Look forward to our Future together.

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