McConnell Automotive

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 17, 2020

    Came by to look and left with a Sierra 1500. I was a motivated buyer so selling wasn't hard. Financing went smooth and a good deal was reached. (I... didn't get a complimentary tank of gas) Economy I think Overall Satisfied at every service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2019

    Hunter was my salesman was helpful and friendly making the process easy on my new Denali

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 13, 2017

    We live in Louisiana and just had an incredible truck buying experience at McConnell Buick GMC in Mobile, AL. Skeptical about buying out-of-market, but... James Brown did a fabulous job! We negotiated the price of the vehicle as well as the trade-in over the phone which lead to a quick, easy process, w/out any hassle! The dealership stood by their quote and didn't play games, which we greatly appreciate. Would definitely recommend James Brown in new car Sales @ the McConnell dealership in Mobile, AL. This experience has changed my option of buying a vehicle out of market. McConnell did it right!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 23, 2019

    Brent Waldron was my salesman and did an incredible job. I couldn?t be happier with my purchase. They valued my time and made quick work of the whole process.... My truck was order exactly as I specified and was ready when promised. Brent went beyond expectations on going over the entire vehicle and making certain that I understood exactly how everything worked. Finance department was very quick and made the purchase easy with no pressure. I would highly recommend buying form McConnell and using Brent for your salesman. You can?t go wrong.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 3, 2019

    The people at McConnell have treated me with the upmost respect

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 24, 2019

    Proud to say that my vehicle was repaired and I am happy.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2019

    As always, Greg Bauman was very attentive and helpful!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 16, 2019

    Greeted promptly and our questions were answered. We was taken care of.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 26, 2018

    We carried our Buick Enclave in to troubleshoot an occasional cutting off when being backed up with a sharp turn and a noise on take off under the vehicle.... We were told they would have to keep the vehicle over a few days to test drive. we were given a loaner to use. We drove 80 miles to get home and after we were home for about an hour, we got a call from the dealership saying they could not find anything wrong with our car. We were asked to bring the loaner back in the next day. After returning the loaner, in a round about way we learned that they had a sell for the loaner. We understand business, but it would have been more fairer to us to call us and explain that they had a sale for the loaner and wanted to come and pick it up and bring us another loaner. Instead, we had to travel the 160 miles round trip and we didn't get the number of days originally stated to troubleshoot our car; they had it about three hours before calling us to come back. Something is wrong with this picture. That was not fair. We understand making a sell, but not at another customer's expense.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (251) 219-8083 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    December 24, 2018

    They did a great job. They even vacuumed the car out for me.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell Buick GMC and we hope to see you again soon!

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