Reviews
A good job had to wait a little longer than usual, but they compensated me for it. That was very considerate.
A good job had to wait a little longer than usual, but they compensated me for it. That was very considerate.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
The staff was very professional and I will highly recommend their dealer ship to anyone.
The staff was very professional and I will highly recommend their dealer ship to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I had a great experience working with Chris Mayers on the purchase of a pre-owned Acura MDX. I live about two hours away, so I wanted to make sure everything was squared away before making the trip. Chris was straightforward, responsive, and provided a clear out-the-door price up front with no games whatsoever. When I arrived, everything was exactly as discussed. The process was quick with no pressure, no surprises, and no last-minute add-ons. I was in and out and on the road in no time. I’d definitely recommend Chris and the finance manager, Ken Goff, to anyone looking for a smooth, no-nonsense experience.
I had a great experience working with Chris Mayers on the purchase of a pre-owned Acura MDX. I live about two hours away, so I wanted to make sure everything was squared away before making the trip. Chris was straightforward, responsive, and provided a clear out-the-door price up front with no games whatsoever. When I arrived, everything was exactly as discussed. The process was quick with no pressure, no surprises, and no last-minute add-ons. I was in and out and on the road in no time. I’d definitely recommend Chris and the finance manager, Ken Goff, to anyone looking for a smooth, no-nonsense experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope you have a great day!
Did not show on paperwork what was offered for my trade and had incorrect payoff amount on paperwork as well. My fault for not checking before I signed. They were all in a rush to get home to watch the Iron Bowl.
Did not show on paperwork what was offered for my trade and had incorrect payoff amount on paperwork as well. My fault for not checking before I signed. They were all in a rush to get home to watch the Iron Bowl.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Tony, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (251) 476-4141. We look forward to hearing from you.
The whole team was super helpful. Brent, Gene and Ken did a great job. Brent took a lot time to make sure we had all the information we could take in on our new truck and said to call anytime we needed help.
The whole team was super helpful. Brent, Gene and Ken did a great job. Brent took a lot time to make sure we had all the information we could take in on our new truck and said to call anytime we needed help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you for your kind review; we are happy to pass along your comments to the team here at McConnell GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always pleased with Greg, he is very professional!! And has a great personality?They treat you like you?re family. And you are very special
Always pleased with Greg, he is very professional!! And has a great personality?They treat you like you?re family. And you are very special
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vannessa, thank you for your kind review; we are happy to pass along your comments to the team here at McConnell GMC! If you have any further questions, please give us a call. We're always happy to help!
Was 30 minutes later taking my truck back , but finished in under a hour
Was 30 minutes later taking my truck back , but finished in under a hour
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jay, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Wasted a few hours of my day driving over there. Nice F150 in pictures but it needed tires, it had a misfire, paint was ok, and the AC was clicking something awful. Salesman was like, oh it just hasn’t been used in awhile that’s why. Ok bud. Steer clear of this dealership.
Wasted a few hours of my day driving over there. Nice F150 in pictures but it needed tires, it had a misfire, paint was ok, and the AC was clicking something awful. Salesman was like, oh it just hasn’t been used in awhile that’s why. Ok bud. Steer clear of this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (251) 476-4141 when you have a chance. Thank you, and we look forward to hearing from you.
Want to give a shout out to Mark in the service dept. Mark was wonderful in helping me solve an issue with my Encore. As soon as I explained the issue, he knew how to resolve the problem. A big thank you for great service.
Want to give a shout out to Mark in the service dept. Mark was wonderful in helping me solve an issue with my Encore. As soon as I explained the issue, he knew how to resolve the problem. A big thank you for great service.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your great review; we always like to see our team members getting recognition for great customer service! We’ll be sure to pass your comments along to Mark
The purchase of our 2023 Avira Envision was very smooth. The salesman Mr. Sachin Patel, was a joy to work with. He explained the purchase and the vehicle we chose in depth.
The purchase of our 2023 Avira Envision was very smooth. The salesman Mr. Sachin Patel, was a joy to work with. He explained the purchase and the vehicle we chose in depth.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for shopping at McConnell and for sharing your positive experience dealing with Sachin Patel! Enjoy your new Buick!