Reviews
Service is excellent! Always greeted with “glad you’ve come to let us service your vehicle@! I feel like a valued customer although I don’t own their most expensive vehicle.
Service is excellent! Always greeted with “glad you’ve come to let us service your vehicle@! I feel like a valued customer although I don’t own their most expensive vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
A good job had to wait a little longer than usual, but they compensated me for it. That was very considerate.
A good job had to wait a little longer than usual, but they compensated me for it. That was very considerate.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
The staff was very professional and I will highly recommend their dealer ship to anyone.
The staff was very professional and I will highly recommend their dealer ship to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I had a great experience working with Chris Mayers on the purchase of a pre-owned Acura MDX. I live about two hours away, so I wanted to make sure everything was squared away before making the trip. Chris was straightforward, responsive, and provided a clear out-the-door price up front with no games whatsoever. When I arrived, everything was exactly as discussed. The process was quick with no pressure, no surprises, and no last-minute add-ons. I was in and out and on the road in no time. I’d definitely recommend Chris and the finance manager, Ken Goff, to anyone looking for a smooth, no-nonsense experience.
I had a great experience working with Chris Mayers on the purchase of a pre-owned Acura MDX. I live about two hours away, so I wanted to make sure everything was squared away before making the trip. Chris was straightforward, responsive, and provided a clear out-the-door price up front with no games whatsoever. When I arrived, everything was exactly as discussed. The process was quick with no pressure, no surprises, and no last-minute add-ons. I was in and out and on the road in no time. I’d definitely recommend Chris and the finance manager, Ken Goff, to anyone looking for a smooth, no-nonsense experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope you have a great day!
Unit is going into the shop for the 3rd time for the same problem. I have spent $2,000 so far.
Unit is going into the shop for the 3rd time for the same problem. I have spent $2,000 so far.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us your honest feedback. Please reach out to us at (251) 476-4141 when you can so we can address this situation directly. Thank you and have a great day.
Did not show on paperwork what was offered for my trade and had incorrect payoff amount on paperwork as well. My fault for not checking before I signed. They were all in a rush to get home to watch the Iron Bowl.
Did not show on paperwork what was offered for my trade and had incorrect payoff amount on paperwork as well. My fault for not checking before I signed. They were all in a rush to get home to watch the Iron Bowl.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Tony, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (251) 476-4141. We look forward to hearing from you.
Brent Waldron and Jimmy Hall went above and beyond to make my experience like I was family. Highly recommend reaching out to Brent Waldron for your next vehicle purchase. Brent responds to after hours texts and even on his days off. First class experience.
Brent Waldron and Jimmy Hall went above and beyond to make my experience like I was family. Highly recommend reaching out to Brent Waldron for your next vehicle purchase. Brent responds to after hours texts and even on his days off. First class experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
We were stranded on our way home to Texas in our 2018 GMC HD 2500 and Gregory Bohlman and the team got us back on the road. Although extremely busy, they worked diligently to get us going again. We appreciate the kindness and professionalism we experienced at this dealership.
We were stranded on our way home to Texas in our 2018 GMC HD 2500 and Gregory Bohlman and the team got us back on the road. Although extremely busy, they worked diligently to get us going again. We appreciate the kindness and professionalism we experienced at this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
The whole team was super helpful. Brent, Gene and Ken did a great job. Brent took a lot time to make sure we had all the information we could take in on our new truck and said to call anytime we needed help.
The whole team was super helpful. Brent, Gene and Ken did a great job. Brent took a lot time to make sure we had all the information we could take in on our new truck and said to call anytime we needed help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you for your kind review; we are happy to pass along your comments to the team here at McConnell GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always pleased with Greg, he is very professional!! And has a great personality?They treat you like you?re family. And you are very special
Always pleased with Greg, he is very professional!! And has a great personality?They treat you like you?re family. And you are very special
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vannessa, thank you for your kind review; we are happy to pass along your comments to the team here at McConnell GMC! If you have any further questions, please give us a call. We're always happy to help!