Reviews
People were friendly and courteous.
People were friendly and courteous. The tow operator was very knowledgeable and was helpful in getting the car to the dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!
They are awesome!
They are awesome! This is the only place I take my Honda to get serviced. They are awesome!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Paris, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Michelle Bradford she is the best and she knows hoy to
Michelle Bradford she is the best and she knows hoy to take care customer I am very pleased and recommend her any time I be back thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Milankumar, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Honda at Bel Air Mall and we hope to be of service again in the future.
I called for my regular old change and tire rotation, I
I called for my regular old change and tire rotation, I do have the maintenance package. I also told them I would need a ride to and from work. I waited approx 45 minutes to get a ride to work and told them not to forget to come get me. I called, emailed and text about the pick up from work. Of course, they forgot me. The gentleman who dropped me off told me to call because he was getting off early. I did call, text and email before this gentleman was getting off of work. No reply. Thankfully, I had a co-worker who could drop me off to pick up my car. Needless to say, I will never leave my car and depend on Honda to pick me up! The next day, my low tire light came on and 3 of my 4 tires were low. I had to go on line and watch a you tube video how to re-calibrate my tires.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda at Bel Air Mall take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2023 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Great service.
Great service. Honest and professional staff. Keith and Owais went above and beyond to accommodate my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Hafeez, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I had a great experience.
I had a great experience. John was there every step of the way. Any question I had he let me know he was always available to answer them. He made this process super smooth and easy for me. He really did an outstanding job!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda at Bel Air Mall. We are always more than happy to assist you if anything else comes up. Take care!
The dealership was a good experence.
The dealership was a good experence. They were helpful and good. The people were very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Never followed up, I called and never received phone call
Never followed up, I called and never received phone call back or follow up from my inquiry onlinr
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
I had to take my 2018 Honda accord in to see what was
I had to take my 2018 Honda accord in to see what was wrong with it they did a job on telling me what was the problem i appreciate India in the service department and her crew will definitely take my vehicle back Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you all
Good service
The oil change took to long.
The oil change took to long. They tried to charge us, even though we have the oil package. Other than that good job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!