Franklin Chrysler Dodge Jeep Ram

4.5
(663 reviews)
Visit Franklin Chrysler Dodge Jeep Ram
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday 11:00am–6:00pm Closed

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New (615) 465-4812 (615) 465-4812
Used (615) 656-4174 (615) 656-4174
Service (615) 465-4829 (615) 465-4829

Inventory

See all 448 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2005.
Over the years Franklin Chrysler Dodge Jeep RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chrysler, Dodge, Jeep, and RAM vehicles - all with unbeatable prices and courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during, and after you buy. We may be the #1 Volume Chrysler Dodge Jeep RAM dealer in Tennessee but we'll still continue to work as hard as it takes to earn your business.
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Service center

Phone number (615) 465-4829

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

View all 38 employees View less employees

Reviews

4.5
(663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Franklin Chrysler Dodge Jeep Ram from DealerRater.

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5.0

Service was excellent

I was an express service customer for an oil change and tire rotation. Service was quick and everyone was curteous and explained how much life the brakes, filters, etc have

5.0

Service was excellent

I was an express service customer for an oil change and tire rotation. Service was quick and everyone was curteous and explained how much life the brakes, filters, etc have

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Here at Franklin Chrysler Dodge Jeep Ram, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

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5.0

Happy customer

Very professional ,car was ready when promised,went over the service bill in detail to make sure I understood all the work performed

5.0

Happy customer

Very professional ,car was ready when promised,went over the service bill in detail to make sure I understood all the work performed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Ram service

Great service, no complaints . Timely contact, was kept advised of status at all to es

5.0

Ram service

Great service, no complaints . Timely contact, was kept advised of status at all to es

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patrick Flanagan, we're glad you had such a wonderful experience with us!

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5.0

Ram 1500

No issues. Took a while to get needed part from Ram but installed quickly when received

5.0

Ram 1500

No issues. Took a while to get needed part from Ram but installed quickly when received

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Frank Welborn, thank you so much for your feedback about Franklin Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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5.0

Great Car, Great Service

Very informative and helpful! They took us home and came back to pick us up when our repair on our vehicle was finished!

5.0

Great Car, Great Service

Very informative and helpful! They took us home and came back to pick us up when our repair on our vehicle was finished!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Here at Franklin Chrysler Dodge Jeep Ram, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

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5.0

Mr Rees

Very good and very good service personnel and sales was Awesome

5.0

Mr Rees

Very good and very good service personnel and sales was Awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It really means a lot to us that you took the time to write such a positive review about Franklin Chrysler Dodge Jeep Ram so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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5.0

Great service experience

I had a great experience with my service technician Jay. Very professional and prompt.

5.0

Great service experience

I had a great experience with my service technician Jay. Very professional and prompt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Here at Franklin Chrysler Dodge Jeep Ram, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

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5.0

Franklin Chrysler Jeep

Communication & Service outstanding ! Product knowledge & technical application to what you want & what you need the best I've ever seen ! Parts department's personal guidance is so helpful and important to your vehicle's performance

5.0

Franklin Chrysler Jeep

Communication & Service outstanding ! Product knowledge & technical application to what you want & what you need the best I've ever seen ! Parts department's personal guidance is so helpful and important to your vehicle's performance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your kind words about your experience here at Franklin Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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5.0

Lovin? our Jeep Grand Cherokee!

We had a great experience purchasing a new vehicle again at Franklin Dodge Dealership! Linden Hamilton our salesman took lots of time showing us new vehicles. And he was very professional and friendly. Sam the Sales Manager was very helpful and courteous. He found us a new Jeep Grand Cherokee that we wanted in Alabama, and had it transferred to this Dealership. And he made us a great deal on it and offered us a great price on our trade in. Thanks to both these guys who helped us out and stayed late to make sure we got what we wanted. We are very happy and will continue to recommend you!

5.0

Lovin? our Jeep Grand Cherokee!

We had a great experience purchasing a new vehicle again at Franklin Dodge Dealership! Linden Hamilton our salesman took lots of time showing us new vehicles. And he was very professional and friendly. Sam the Sales Manager was very helpful and courteous. He found us a new Jeep Grand Cherokee that we wanted in Alabama, and had it transferred to this Dealership. And he made us a great deal on it and offered us a great price on our trade in. Thanks to both these guys who helped us out and stayed late to make sure we got what we wanted. We are very happy and will continue to recommend you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bobbie Cathey, thank you for your positive review. We're glad to hear that you found Linden,Sam and our team here at Franklin Chrysler Dodge Jeep Ram so helpful in the purchase of your new vehicle.

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5.0

Oil change and battery vheck

Dalton is number 1 in customer service and the service center is excellent and timely.

5.0

Oil change and battery vheck

Dalton is number 1 in customer service and the service center is excellent and timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael Gentry, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member Dalton that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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