Reviews
Ben was great!
Ben was great! He answered all our questions, was fast in processing all the paperwork, very responsive on email, and even removed a spot on the door at the last minute. He gave us personal experience and was really knowledgeable about the truck ! Would definitely recommend him to anyone.
Ben was great!
Ben was great! He answered all our questions, was fast in processing all the paperwork, very responsive on email, and even removed a spot on the door at the last minute. He gave us personal experience and was really knowledgeable about the truck ! Would definitely recommend him to anyone.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Parker was an excellent representative.
Parker was an excellent representative. He was very knowledgeable of the car I was interested in. His sales approach was low key yet effective. Very satisfied with the whole experience.
Parker was an excellent representative.
Parker was an excellent representative. He was very knowledgeable of the car I was interested in. His sales approach was low key yet effective. Very satisfied with the whole experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick response to my arrival.
Quick response to my arrival. Easy to make an appointment. Pleasant and informative staff. Service completed on time. Excellent experience.Have always been treated well. I?m
Quick response to my arrival.
Quick response to my arrival. Easy to make an appointment. Pleasant and informative staff. Service completed on time. Excellent experience.Have always been treated well. I?m
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly atmosphere and great service.
Friendly atmosphere and great service..A A A A A A A A A A A A A A A A A A A A A
Friendly atmosphere and great service.
Friendly atmosphere and great service..A A A A A A A A A A A A A A A A A A A A A
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Kaleb is amazing!
Kaleb is amazing! He made the whole car buying process better than any other experience we have had by far just a 10/10 guy to work with. The dealership is laid out kind of wonky reason for the 4 stars, but I understand why. Apple Maps took us through the back lot which was open when we went in and then both exits were closed when we tried to go to the front which was frustrating but it is what it is. Overall we got a CPO vehicle with low miles at a decent price which is so rare at a dealership these days. These guys worked with us and were overall straightforward. I would do it all over again. Thank you Kaleb!
Kaleb is amazing!
Kaleb is amazing! He made the whole car buying process better than any other experience we have had by far just a 10/10 guy to work with. The dealership is laid out kind of wonky reason for the 4 stars, but I understand why. Apple Maps took us through the back lot which was open when we went in and then both exits were closed when we tried to go to the front which was frustrating but it is what it is. Overall we got a CPO vehicle with low miles at a decent price which is so rare at a dealership these days. These guys worked with us and were overall straightforward. I would do it all over again. Thank you Kaleb!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Franklin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Taylor was excellent and helped get me and my new F-250
Taylor was excellent and helped get me and my new F-250 out the door in just over an hour. Everyone was very welcoming and helpful. Overall, great experience.
Taylor was excellent and helped get me and my new F-250
Taylor was excellent and helped get me and my new F-250 out the door in just over an hour. Everyone was very welcoming and helpful. Overall, great experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Franklin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Exceptional first class treatment no short cuts in
Exceptional first class treatment no short cuts in meeting customer needs. I strongly recommend Franklin Lincoln!
Exceptional first class treatment no short cuts in
Exceptional first class treatment no short cuts in meeting customer needs. I strongly recommend Franklin Lincoln!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Rob, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Ford of Franklin to have earned it.
Kalab was fantastic and truly attentive.
Kalab was fantastic and truly attentive. He was honest, direct, and a pleasure to work with.
Kalab was fantastic and truly attentive.
Kalab was fantastic and truly attentive. He was honest, direct, and a pleasure to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cody and Denzel were easy to work with.
Cody and Denzel were easy to work with. No pressure sale of super duty truck was at the top of the list on deal for truck.
Cody and Denzel were easy to work with.
Cody and Denzel were easy to work with. No pressure sale of super duty truck was at the top of the list on deal for truck.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Bart, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great customer service, i been there for oil change ,
Great customer service, i been there for oil change , multipoint inspection, and a repair of a tire sensor, without any appointment my car was recived. Catrina has been efficient and very kindly 5 starts for her and the crew.The service has been quick and effective. Thanks Ford crew.
Great customer service, i been there for oil change ,
Great customer service, i been there for oil change , multipoint inspection, and a repair of a tire sensor, without any appointment my car was recived. Catrina has been efficient and very kindly 5 starts for her and the crew.The service has been quick and effective. Thanks Ford crew.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!