Downtown Hyundai & Subaru

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Reviews

3.6
36 lifetime reviews.
  • Service Visit

    I went in for my first oil change, after purchasing my car from this dealership. We were greeted immediately as we steeped inside. The salesman th...


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    I went in for my first oil change, after purchasing my car from this dealership. We were greeted immediately as we steeped inside. The salesman that sold us our car remembered us, which was impressive and made us feel like we mattered as buyers. The oil change and tire rotation was done quickly and finished in the time they told us it would be. The service tech was courteous and very knowledgeable and answered all the questions that I had.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Oil Change

    I had a appointment for a oil change and tire rotation. Jason greeted me in the drive in lane. He was friendly and seem excited I was there. They ...

    Dealer Response

    We always love to receive great feedback. Thank you for taking the time to leave a review!!


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    I had a appointment for a oil change and tire rotation. Jason greeted me in the drive in lane. He was friendly and seem excited I was there. They had me wait in there lounge which had snacks and water for customers. It was a very nice experience! I will continue to use them for all my needed maintenance .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We always love to receive great feedback. Thank you for taking the time to leave a review!!


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  • Our last 3 cars were Subaru's, next will be Toyota

    Must have caught them on a bad day. Car was in worse repair after leaving the service dept. Recall work not completed, parts not in stock, said wo...

    Dealer Response

    We are very concerned to hear about your recent experience. We can assure you customer service is our top priority. We would like to speak with yo...


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    Must have caught them on a bad day. Car was in worse repair after leaving the service dept. Recall work not completed, parts not in stock, said would call when they came in, never called. Recommended brake work, went to a brake shop and another Subaru dealership, not needed. Cracked windshield resevoir during work, refilled, told for $120, they would diagnose the cause of the leak. One star rating is too generous.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are very concerned to hear about your recent experience. We can assure you customer service is our top priority. We would like to speak with you regarding the issues you have brought to our attention. You can reach our customer service team toll free at 877-475-3902.


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