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Stan McNabb Chrysler Dodge Jeep RAM

(404 reviews)
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stan McNabb Chrysler Dodge Jeep RAM from DealerRater.

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Stan McNabb

Jalen Swain was really helpful and nice with me and helped me find the car I was looking for. He is a great salesman and if I need anything I know I can go to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wendy Prince

Excellent service. Everyone made me feel comfortable throughout the whole process. All of my questions were answered . Very friendly and courteous environment. My sales person and her colleges were very customer friendly. They make you feel a part of the family. Thank you Shara and everyone. It was a very comfortable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stan McNabb

The entire staff was super friendly and helpful they even returned our rental car so we could take the new car home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The service department, mainly Neal, has always taken...

The service department, mainly Neal, has always taken care of me even when I didn’t have an appointment. He has treated me like family each visit. No trip to see you has been routine and Neal has made sure that I was taken care of. He has ordered several parts and orchestrated the repair of my 2015 challenger and 2018 Jeep. Each time he has arranged for me to have transportation back to Soddy Daisy where I currently reside. Neal has become my go to guy for any auto repairs on my mopar products. I will be a customer for life. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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2020 Jeep Renegade

As always Stan Mcnabb goes all out to make a persons buying process as easy as possible. I will be back for my next vehicle. Thanks for allowing me to be part of the Stan Mcnabb Family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stan McNabb

Love my new Dodge Durango!! Spacious and comfortable..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Rating

I visited this location twice in a Year and both times I experienced Exceptional and Friendly Service. My Saleslady Angela went Above and beyond to make sure I was taken care of for my New purchase both times. She is a Remarkable Representative of Stan mcnabb and I look forward to dealing with this Dealership again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Absolutely terrible experience.

Purchased a new vehicle one month ago. Vehicle was dirty when test driven. Had it delivered to my home, never washed prior to delivery. I attempted to clean vehicle but do to sitting outside for an extended amount of time it had to be Detailed at my cost. Manager at dealership treated me like a child. Paid cash for vehicle, will never step foot on their property again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Jeep Cherokee

Angela Franklin was my sales person. She made my buying process so easy. This is the 3rd Jeep I've bought from Stan McNabb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They were friendly, funny, nice. They showed us how to...

They were friendly, funny, nice. They showed us how to work everything on the van before we bought it. Let us drive it and work the controllers. They had it clean and ready to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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