Reviews
The absolute best car buying experience I have ever had! I will be a returning customer and have already given referrals for them to so many people. Stephanie was so good with internet sales and getting me to come in. As soon as we pulled in, we were greeted by Brandy and she stayed right with us throughout the entire experience. Jason and my husband are good ol Lee County VA boys and hit it off and talked up a storm. Jim made the contract process super easy. Travis set up the Nissan app on my phone and showed us everything we needed to know inside the vehicle. Every single person that was there that day came and greeted us, shook our hands and made us feel very valued. So again, hands down, the very best car buying experience my family has EVER had! Thank you to all of you!
The absolute best car buying experience I have ever had! I will be a returning customer and have already given referrals for them to so many people. Stephanie was so good with internet sales and getting me to come in. As soon as we pulled in, we were greeted by Brandy and she stayed right with us throughout the entire experience. Jason and my husband are good ol Lee County VA boys and hit it off and talked up a storm. Jim made the contract process super easy. Travis set up the Nissan app on my phone and showed us everything we needed to know inside the vehicle. Every single person that was there that day came and greeted us, shook our hands and made us feel very valued. So again, hands down, the very best car buying experience my family has EVER had! Thank you to all of you!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Wow—thank you so much for taking the time to share this, Joy! ❤️ It truly means the world to hear that the entire team made you and your family feel welcomed and valued from the very beginning. The fact that you’re already sending friends and family our way is the greatest compliment we could receive. Thank you for trusting Wallace Nissan—we’re so happy to have you as part of our family and look forward to seeing you again! 🚗❤️
Had a good experience sales man was great staff friendly would go back for something else
Had a good experience sales man was great staff friendly would go back for something else
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- 5.0
Thank you so much! We’re glad you had a great experience with your salesperson and our team. We truly appreciate your business and would love to help you again in the future!
Quick and easy process! Troy and the staff were great to deal with! Definitely recommend!
Quick and easy process! Troy and the staff were great to deal with! Definitely recommend!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the recommendation! We’re glad Troy and the team made everything quick and easy for you. We truly appreciate you choosing Wallace Nissan and hope you enjoy your new ride!
They were kind and helpful, make experience easy. I bought a suv there about 7 years ago.
They were kind and helpful, make experience easy. I bought a suv there about 7 years ago.
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- 5.0
Thank you so much for coming back to see us after 7 years! It means a lot that you chose Wallace Nissan again. We’re glad our team made your experience easy and enjoyable, and we truly appreciate your continued trust!
Very friendly, have bought several cars from them and always had a good experience. They find what I’m looking for without wasting my time or theirs
Very friendly, have bought several cars from them and always had a good experience. They find what I’m looking for without wasting my time or theirs
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your continued loyalty! It means a lot that you’ve trusted us with several vehicle purchases over the years. We’re glad our team continues to make the process easy, efficient, and focused on finding exactly what you’re looking for!
From beginning to end - seamless and effortless purchase. The whole team is great but Ryan Patrick is amazing! Patient and no pressure and I am so glad I bought my car from Wallace Nissan of Kingsport!
From beginning to end - seamless and effortless purchase. The whole team is great but Ryan Patrick is amazing! Patient and no pressure and I am so glad I bought my car from Wallace Nissan of Kingsport!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Melissa, thank you so much for the wonderful review! We’re thrilled Ryan made your experience easy, comfortable, and pressure-free from start to finish. We truly appreciate you choosing Wallace Nissan and hope you love your new car! ❤️
Troy was awesome he showed us around and we told him what we were looking for. He said he won’t pull any punches with us. He was straight with us. We bought a Nissan Frontier 2026. I am thrilled with the truck. We thought we had a problem . How we were going to pay but Jason got on it and went out of his way to help us. From start to finish everyone was helping. Thank you for helping us.
Troy was awesome he showed us around and we told him what we were looking for. He said he won’t pull any punches with us. He was straight with us. We bought a Nissan Frontier 2026. I am thrilled with the truck. We thought we had a problem . How we were going to pay but Jason got on it and went out of his way to help us. From start to finish everyone was helping. Thank you for helping us.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! We’re thrilled Troy and Jason took great care of you and made everything come together. We truly appreciate your trust in our team. Enjoy that new 2026 Frontier—you picked a great truck! ❤️🛻
Thank you
The dealership was very helpful and professional. They worked with us on the financing we requested.
The dealership was very helpful and professional. They worked with us on the financing we requested.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We’re so glad our team was able to work with you and make the financing process easy. We truly appreciate you choosing Wallace Nissan and hope you enjoy your new vehicle!
Got everything I wanted in a base package. Great price point including title, fees, . I guess you can say I am thrilled with the truck and process that was the buying experience at Wallace Nissan. The sales people there were outstanding!
Got everything I wanted in a base package. Great price point including title, fees, . I guess you can say I am thrilled with the truck and process that was the buying experience at Wallace Nissan. The sales people there were outstanding!
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review! We’re thrilled you found the right truck at the right price and had such a great buying experience with our team. Enjoy your new truck, and thank you for choosing Wallace Nissan! 🛻⭐
The dealership was very helpful and professional. They informed us extremely well about our new car and financing.
The dealership was very helpful and professional. They informed us extremely well about our new car and financing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We’re glad our team made the process easy and kept you well-informed every step of the way. We truly appreciate you choosing Wallace Nissan and hope you love your new car!
We love our Pathfinder. Thank you Troy and the team for helping us find the right vehicle for us.