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Principle Toyota in Memphis

(2,079 reviews)
Visit Principle Toyota in Memphis
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 657-5566 (877) 657-5566
Used (877) 661-5102 (877) 661-5102
Service (901) 466-2290 (901) 466-2290

Inventory

See all 178 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2014.
Principle Toyota of Memphis has been selling Toyota vehicles in the Tennessee area for over 40 years. Principle Toyota of Memphis is a family owned and operated dealership whose mission is to treat you like family. We pride ourselves on our customer service and dedicated employees and this is why our sales and service teams are some of the most knowledgeable in the country. Our goal is to make every customer our friend and exceed your expectation everyday.
Let's Make Memphis Better! Our Community Is A Great Place To Live!

Service center

Phone number (901) 466-2290

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(2,079 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota in Memphis from DealerRater.

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Friendly service, knowledgeable staff.

Friendly service, knowledgeable staff. Quick responses to questions and negotiated in good faith. Highly recommend

Friendly service, knowledgeable staff.

Friendly service, knowledgeable staff. Quick responses to questions and negotiated in good faith. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My appointment went great!

My appointment went great!!! It was my first experience with the service department and I will recommend it to anyone. They were cordial and the waiting room was clean and comfortable. I could?ve taken a nap but there was no time because my car was ready in a timely manner. Please continue the great customer service!

My appointment went great!

My appointment went great!!! It was my first experience with the service department and I will recommend it to anyone. They were cordial and the waiting room was clean and comfortable. I could?ve taken a nap but there was no time because my car was ready in a timely manner. Please continue the great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Toyota?

Toyota?s service was quick, professional, and reliable. The staff explained everything clearly, and my car runs smoothly again. I appreciate their honesty, efficiency, and excellent customer care.

Toyota?

Toyota?s service was quick, professional, and reliable. The staff explained everything clearly, and my car runs smoothly again. I appreciate their honesty, efficiency, and excellent customer care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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This was my first visit.

This was my first visit. I examined several shops prior to choosing this one as a starter as it has good evaluations and is close to my residence. I.come here from Keras Nissan which is.massive in client satisfaction. Todays visit was polite and efficient.I was not given a tour of the waiting room.

This was my first visit.

This was my first visit. I examined several shops prior to choosing this one as a starter as it has good evaluations and is close to my residence. I.come here from Keras Nissan which is.massive in client satisfaction. Todays visit was polite and efficient.I was not given a tour of the waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great help, Sandeep soni is awesome sales associate.

Great help, Sandeep soni is awesome sales associate. All employees working here are great. Good wishes

Great help, Sandeep soni is awesome sales associate.

Great help, Sandeep soni is awesome sales associate. All employees working here are great. Good wishes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Thiara, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Andy did a great job with my trade-in and the purchase of

Andy did a great job with my trade-in and the purchase of a new car. made the process very easy. Would come back to the dealership for my next car. Thank you

Andy did a great job with my trade-in and the purchase of

Andy did a great job with my trade-in and the purchase of a new car. made the process very easy. Would come back to the dealership for my next car. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Able to get oil changed and tires rotated without

Able to get oil changed and tires rotated without appointment…Sheldon was very nice to me

Able to get oil changed and tires rotated without

Able to get oil changed and tires rotated without appointment…Sheldon was very nice to me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

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Excellent efficient service.

Excellent efficient service. Great working with James. Hope to be able to work with him again on next visit.

Excellent efficient service.

Excellent efficient service. Great working with James. Hope to be able to work with him again on next visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Damaged tire could not be repaired.

Damaged tire could not be repaired. Purchased new tires. Service tech was very professional and made transaction easy. Waited while work was completed in customer waiting area which was very clean.

Damaged tire could not be repaired.

Damaged tire could not be repaired. Purchased new tires. Service tech was very professional and made transaction easy. Waited while work was completed in customer waiting area which was very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Charlotte, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Fast and reliable, all my concerns addressed, and then

Fast and reliable, all my concerns addressed, and then some! I spoke with the mechanic as well.

Fast and reliable, all my concerns addressed, and then

Fast and reliable, all my concerns addressed, and then some! I spoke with the mechanic as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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