Reviews
Service department operates in good faith and does a good
Service department operates in good faith and does a good job. I am happy with the work they do.
Service department operates in good faith and does a good
Service department operates in good faith and does a good job. I am happy with the work they do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Shelton was fantastic upon dropping and picking up my car
Shelton was fantastic upon dropping and picking up my car for a factory recall. I would highly recommend him to assist with any future car needs. The experience was exceptional
Shelton was fantastic upon dropping and picking up my car
Shelton was fantastic upon dropping and picking up my car for a factory recall. I would highly recommend him to assist with any future car needs. The experience was exceptional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you have any further questions, please give us a call. We're always happy to help!
Andy Fong never fails to put the right vehicles in my
Andy Fong never fails to put the right vehicles in my path, listen to my needs, and answer all my (many) questions. He?s not only an amazing salesman but just a great guy to spend an afternoon with. The financial side of things was also smooth and run by friendly and well informed folks. I?ve never had a bad time at Principle and recommend them to everyone who says they?re looking for a vehicle.
Andy Fong never fails to put the right vehicles in my
Andy Fong never fails to put the right vehicles in my path, listen to my needs, and answer all my (many) questions. He?s not only an amazing salesman but just a great guy to spend an afternoon with. The financial side of things was also smooth and run by friendly and well informed folks. I?ve never had a bad time at Principle and recommend them to everyone who says they?re looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Samantha, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!
Shelton M.
Shelton M. Great service representative that provided timely and accurate information He shared relevant feedback and important suggestions The atmosphere indicated that the customer?s needs was the main priority
Shelton M.
Shelton M. Great service representative that provided timely and accurate information He shared relevant feedback and important suggestions The atmosphere indicated that the customer?s needs was the main priority
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Brenda, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!
Principle Toyota in Memphis was the perfect place for my
Principle Toyota in Memphis was the perfect place for my fianc� and I to purchase my new RAV4. I couldn?t recommend them enough!
Principle Toyota in Memphis was the perfect place for my
Principle Toyota in Memphis was the perfect place for my fianc� and I to purchase my new RAV4. I couldn?t recommend them enough!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lauren, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I purchased a RAV4 from Principle Toyota on Winchester
I purchased a RAV4 from Principle Toyota on Winchester rd, and I couldn’t be more satisfied with the experience! From the moment I walked in, the staff was professional, welcoming, and very knowledgeable. Kendrick and Andy were especially helpful—patiently answering all my questions and guiding me through the process with my budget in mind. The entire process was smooth, from test driving to financing. They offered me a great deal, and the car was spotless and ready to go when I picked it up.
I purchased a RAV4 from Principle Toyota on Winchester
I purchased a RAV4 from Principle Toyota on Winchester rd, and I couldn’t be more satisfied with the experience! From the moment I walked in, the staff was professional, welcoming, and very knowledgeable. Kendrick and Andy were especially helpful—patiently answering all my questions and guiding me through the process with my budget in mind. The entire process was smooth, from test driving to financing. They offered me a great deal, and the car was spotless and ready to go when I picked it up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Emmanuel, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My service was on time and fast.
My service was on time and fast. Shelton was courteous and knowledgeable. Great experience. Thanks
My service was on time and fast.
My service was on time and fast. Shelton was courteous and knowledgeable. Great experience. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Rodger Parker is a great service rep and makes the
Rodger Parker is a great service rep and makes the overall service experience very easy. I always make my service appointment with Rodger because of his professionalism.
Rodger Parker is a great service rep and makes the
Rodger Parker is a great service rep and makes the overall service experience very easy. I always make my service appointment with Rodger because of his professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Richard, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!
Great job keeping my Highlander going strong at 100K
Great job keeping my Highlander going strong at 100K miles! John Sneed has always been very helpful, and everyone here is very friendly and efficient. Thank you!
Great job keeping my Highlander going strong at 100K
Great job keeping my Highlander going strong at 100K miles! John Sneed has always been very helpful, and everyone here is very friendly and efficient. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello John, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!
I was very pleasant, customer service was helpful and
I was very pleasant, customer service was helpful and ready to answer any concerns I had. The service was completed in a timely manner and suggestions on safety issues was noted in the comments section.
I was very pleasant, customer service was helpful and
I was very pleasant, customer service was helpful and ready to answer any concerns I had. The service was completed in a timely manner and suggestions on safety issues was noted in the comments section.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!