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Principle Toyota in Memphis

(2,038 reviews)
Visit Principle Toyota in Memphis
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 657-5566 (877) 657-5566
Used (877) 661-5102 (877) 661-5102
Service (901) 466-2290 (901) 466-2290

Inventory

See all 193 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2014.
Principle Toyota of Memphis has been selling Toyota vehicles in the Tennessee area for over 40 years. Principle Toyota of Memphis is a family owned and operated dealership whose mission is to treat you like family. We pride ourselves on our customer service and dedicated employees and this is why our sales and service teams are some of the most knowledgeable in the country. Our goal is to make every customer our friend and exceed your expectation everyday.
Let's Make Memphis Better! Our Community Is A Great Place To Live!

Service center

Phone number (901) 466-2290

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(2,038 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota in Memphis from DealerRater.

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Based on my experience the folks at Principle Toyota are

Based on my experience the folks at Principle Toyota are professional, easy to work with and accommodating. I felt considerably less pressured buying a car at Principle than I have at other dealerships in the past. Overall I think the experience was about as pleasant as car buying could possibly be. Also, shout out to my sales rep. Steven and the finance folks for streamlining the process.

Based on my experience the folks at Principle Toyota are

Based on my experience the folks at Principle Toyota are professional, easy to work with and accommodating. I felt considerably less pressured buying a car at Principle than I have at other dealerships in the past. Overall I think the experience was about as pleasant as car buying could possibly be. Also, shout out to my sales rep. Steven and the finance folks for streamlining the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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Great place to do business with.

Great place to do business with. I’ve been coming here for five years and have never been disappointed.

Great place to do business with.

Great place to do business with. I’ve been coming here for five years and have never been disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Purchased a Toyota Crown.

Purchased a Toyota Crown. Fantastic communications and treatment, especially by sales rep Brandon Merriweather. He was honest and worked hard to get me a very good deal. It’s a great car. Interaction was excellent before, during, and after the sale. Would definitely like to see Brandon for my next car, Lord willing.

Purchased a Toyota Crown.

Purchased a Toyota Crown. Fantastic communications and treatment, especially by sales rep Brandon Merriweather. He was honest and worked hard to get me a very good deal. It’s a great car. Interaction was excellent before, during, and after the sale. Would definitely like to see Brandon for my next car, Lord willing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Customer service associates are nice & polite .

Customer service associates are nice & polite . It didn’t take all day for my car to get service.

Customer service associates are nice & polite .

Customer service associates are nice & polite . It didn’t take all day for my car to get service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I have been very pleased with every Toyota I’ve purchased

I have been very pleased with every Toyota I’ve purchased at Principle Toyota. Sandeep Soni is my go-to when my family needs a car. He is fair and fun to deal with.

I have been very pleased with every Toyota I’ve purchased

I have been very pleased with every Toyota I’ve purchased at Principle Toyota. Sandeep Soni is my go-to when my family needs a car. He is fair and fun to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Brian, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I had an appointment to get an oil change and had to wait

I had an appointment to get an oil change and had to wait two hours and then having to wait those two hours the Internet was not working so I’m not happy about my last visit

I had an appointment to get an oil change and had to wait

I had an appointment to get an oil change and had to wait two hours and then having to wait those two hours the Internet was not working so I’m not happy about my last visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I found everyone at the dealership to be very courteous,

I found everyone at the dealership to be very courteous, and helpful. The office ran very smoothly and there was no waiting time.

I found everyone at the dealership to be very courteous,

I found everyone at the dealership to be very courteous, and helpful. The office ran very smoothly and there was no waiting time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

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The service staff was welcoming, well-informed and

The service staff was welcoming, well-informed and efficient. My service included a progrmming fix and I was well-informed through the process. Additionally, the estimated time for service was less than projected. Excellent experience.

The service staff was welcoming, well-informed and

The service staff was welcoming, well-informed and efficient. My service included a progrmming fix and I was well-informed through the process. Additionally, the estimated time for service was less than projected. Excellent experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

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This dealership do good when they take the time to do the

This dealership do good when they take the time to do the work correctly. The prices are so expensive.

This dealership do good when they take the time to do the

This dealership do good when they take the time to do the work correctly. The prices are so expensive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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El asesor Tomas, me brindó una excelente atención, fue

El asesor Tomas, me brindó una excelente atención, fue muy amable y atento 100 % recomendado

El asesor Tomas, me brindó una excelente atención, fue

El asesor Tomas, me brindó una excelente atención, fue muy amable y atento 100 % recomendado

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hola, nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia en Principle Toyota. No dude en contactarnos si hay algo más que podamos hacer por usted.

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