Dealer on Cars.com since September 2014
|Sales||8:30 AM - 8:00 PM|
|Service||7:00 AM - 7:00 PM|
|Mon||8:30 AM - 8:00 PM|
|Tue||8:30 AM - 8:00 PM|
|Wed||8:30 AM - 8:00 PM|
|Thu||8:30 AM - 8:00 PM|
|Fri||8:30 AM - 8:00 PM|
|Sat||8:30 AM - 8:00 PM|
|Mon||7:00 AM - 7:00 PM|
|Tue||7:00 AM - 7:00 PM|
|Wed||7:00 AM - 7:00 PM|
|Thu||7:00 AM - 7:00 PM|
|Fri||7:00 AM - 7:00 PM|
|Sat||7:00 AM - 5:00 PM|
We were in the market for a new SUV and went to Principle because of a bad experience at another dealership. They took good care of us. We took a ca...r home for a day to try it out ended up buying it. Tomas was our sales person and was helpful but was new so Jimmy backed him up. I would recommend you check them out if you are in the market for a toyota.
Thank you Mr. Elliot! Tomas and Jimmy are excellent people and really represent the exceptional care we strive to give. We are glad we were able to ma...ke up for the previous bad experience you had, and hope to keep you with the Toyota brand for all your future purchases!
After another dealership damaged our credit, Sandeep along with Peter and Doc, worked super hard to get a car for us. The explained everything before ...they did it, worked hard to get us the best rate and price. We are so very appreciative of them for everything!!! Thank you guys, thank you thank thank you! Doc, I???m sorry I can???t remember your first name but 5 stars to you as well!!!!!!
I gave this rating because I was served good and fair and enjoying my new Toyota the repair shop was very good service and on time
376 lifetime reviews of the Service Department. Includes reviews of Principle Toyota from DealerRater.com
I want to commend Edwin Gutierrez for his assistance yesterday. My son tried to replace the headlight on my Prius, but it turned out to be too diffic...ult for him. I called Principle Toyota"s service department to set up an appointment to have the bulb replaced. Lucky for me, Edwin Gutierrez answered the phone and told me I could come out right away and get the job done. He met me at my car and took care of everything. I really appreciate the service at Principle Toyota.
I had battery trouble over the weekend and woke up to a truck that wouldn't start on Monday morning. Drove in to the dealership first thing that morni...ng after having to jump start my truck. I was about the tenth vehicle to arrive and was told it would be a two hour wait for them to change a battery. Since I couldn't turn off the truck do to having to be jumped started again, the service advisor told me he would have the technician move it and put a note on the truck to leave it running... for two hours! This is ridiculous and extremely unprofessional!
I apologize for your experience. I would like an opportunity to reverse your opinion and to see if there is anything I can do personally. Please fee...l free to contact me directly at: firstname.lastname@example.org. Thank you for your consideration! Sincerely, Todd Lochner General Manager Principle Toyota
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