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Lonnie Cobb Ford

(44 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (888) 864-8298 (888) 864-8298
Used (877) 278-5861 (877) 278-5861
Service (888) 291-1690 (888) 291-1690

Reviews

(44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lonnie Cobb Ford from DealerRater.

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Great experience

Always a pleasure dealing with Lonnie Cobb Ford and the Hat Man, Charles Yawn. Purchased an F-150 Crew Cab a few months ago which has been the perfect vehicle for my needs. Had been considering a travel trailer and saw one sitting on the lot a few days ago. Worked out a deal and drove away with my 'like-new' camper the next day. Look to these guys for all your new or used vehicle needs. And make sure you ask for the Hat Man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great Place

The salesperson was excellent to work with and the rest of the staff were friendly and helpful. The purchase went smoothly and quickly. They answered all our questions and provided top of the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

We have used this service department for oil changes or repairs for the past 7+ years. We have always been treated well but more importantly they do a good job. Last week I happened to be driving nearby when my tire pressure light came on. I drove to Lonnie Cobb service door. Within minutes Chris had check the pressure and added air and I was on my way. Chris Becker, Kelby Newsom and Kevin King thank you for great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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2017 Ford Focus Pamela Page

I was very pleased with my experience at Lonnie Cobb Ford. The sales person, Steve Kee was very proficient. He went over everything on my car and explained how everything worked, I have not ever in my life, had anyone to do that, I was very impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Trustworthy

I count on them to keep my van safe for my kids and me. They do a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Retired

very satisfactory shopping experance .Enjoy the friendness was shown by emplyees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Lonnie Cobb Ford

Friendly helpful apleasent expience,a Good place to deal with Good Honest Folks Would go there again someday would recommend this car dealership to anyone who needs a good car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome customer service

Very friendly and no high pressure sales. Very easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford Escape

I purchased a new car for my wife and everyone at Lonnie Cobb Ford, were very courteous to her during all phases of the process, looking, selection and checkout. The management and sales staff were exceptionally kind to her and she never felt any pressure during the process. Thanks Lonnie Cobb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shirley, thanks! If there is anything else we can do to assist you, please let us know! Take care!

NEW VEHICLE PURCHASE

I appreciated how patient and accommodating salesperson Gary Tramel was. The specific vehicle I wanted was not on their lot, but they quickly located it at another dealership. It was waiting for me the next day. Gary did not try to sell me something that he knew I did not need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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