Reviews
Great place to do business at. Shawan Coleman did a fantastic job and knows how to treat her customers.
Great place to do business at. Shawan Coleman did a fantastic job and knows how to treat her customers.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
No issues noted per my husband who brought car to dealership. Jerry great service person
No issues noted per my husband who brought car to dealership. Jerry great service person
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was in the market for a new vehicle and was debating between the 2026 Escalade and the 2027 QX80. Lathario was my Sales Consultant and he was amazing. He provided great overview of the vehicle and was extremely hands on throughout the sales process which made deciding on moving forward with the QX80 easier. Antonio Chandler did an amazing job with ensuring I received the best financing option. The entire staff that I worked with was amazing. I would highly recommend this dealership to others.
I was in the market for a new vehicle and was debating between the 2026 Escalade and the 2027 QX80. Lathario was my Sales Consultant and he was amazing. He provided great overview of the vehicle and was extremely hands on throughout the sales process which made deciding on moving forward with the QX80 easier. Antonio Chandler did an amazing job with ensuring I received the best financing option. The entire staff that I worked with was amazing. I would highly recommend this dealership to others.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible 5-star review, your recommendation, and for choosing Herrin-Gear INFINITI in Jackson, Mississippi for your new 2027 INFINITI QX80! We know you had an important decision to make between the 2026 Cadillac Escalade and the 2027 QX80, so we're especially pleased to hear that Lathario Barnes provided the product knowledge, hands-on assistance, and attention you needed to feel confident in your decision. We'll be sure to share your wonderful comments with Lathario! We also appreciate you recognizing Antonio Chandler for helping you secure the financing option that worked best for you. Receiving perfect 5-star scores for sales price transparency, purchase time, and your finance experience tells us that our team delivered the kind of complete purchasing experience we strive to provide from beginning to end. Your willingness to highly recommend our dealership to others is one of the greatest compliments Lathario, Antonio, and our entire team can receive. Congratulations on your new 2027 INFINITI QX80! Thank you for trusting Herrin-Gear INFINITI with such an exciting purchase. We hope you absolutely love your QX80 and enjoy every mile ahead! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares
I was very pleased with the service. I would recommend Herrin Gear to anyone looking for a good dealership.
I was very pleased with the service. I would recommend Herrin Gear to anyone looking for a good dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Judy, thank you so much for your outstanding 5-star review and for choosing Herrin-Gear INFINITI Service in Jackson, Mississippi! We're delighted to hear that you were very pleased with your service experience and especially appreciate your willingness to recommend our dealership to others. Thank you for recognizing Jerry Jones and for giving our team 5-star ratings for workmanship, service time, and communication. We're also grateful for your feedback regarding service price transparency. Your ratings help us understand both what we're doing well and where we have an opportunity to make the experience even better. Judy, thank you for trusting Jerry and our service team with your vehicle. Your recommendation is one of the greatest compliments we can receive, and we look forward to providing you with another excellent experience on your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares
Great experience got me taken care of in a timely manner and kept in contact with me informing me on everything I was interested in
Great experience got me taken care of in a timely manner and kept in contact with me informing me on everything I was interested in
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your outstanding 5-star review and for choosing Herrin-Gear INFINITI in Jackson, Mississippi for your vehicle purchase! We're thrilled to hear that you had a great experience and that our team took care of you in a timely manner. We especially appreciate you recognizing the communication you received throughout the process. Keeping our customers informed, answering questions, and providing the information they need to make a confident purchasing decision are all important parts of the experience we strive to deliver. Congratulations on your vehicle! Thank you for your business, your recommendation, and your confidence in the Herrin-Gear INFINITI team. We look forward to taking great care of you for many years to come! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares
Great experience with Terrence, my sales representative, in purchasing my new Infiniti car this summer.
Great experience with Terrence, my sales representative, in purchasing my new Infiniti car this summer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Caroline, thank you so much for your wonderful 5-star review and for choosing Herrin-Gear INFINITI in Jackson, Mississippi for your new INFINITI! We're thrilled to hear that Terrence provided you with a great experience throughout your purchase. Buying a new INFINITI should be exciting and enjoyable, and we're glad Terrence helped make your experience one worth sharing. Congratulations on your new INFINITI! We truly appreciate your business, your recommendation, and the confidence you've placed in Terrence and the Herrin-Gear INFINITI team. We hope you're loving your new vehicle and enjoying every mile. We look forward to taking great care of you for many years to come! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares
Everyone was very professional and encouraging throughout my purchase experience. Mrs. Greenwood is amazing and has a beautiful spirit! I felt confident about my purchase after I left the dealership so I would definitely recommend Herron-Gear INFINITI if you’re looking for your next vehicle!
Everyone was very professional and encouraging throughout my purchase experience. Mrs. Greenwood is amazing and has a beautiful spirit! I felt confident about my purchase after I left the dealership so I would definitely recommend Herron-Gear INFINITI if you’re looking for your next vehicle!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your outstanding 5-star review and for recommending Herrin-Gear INFINITI in Jackson, Mississippi! We're thrilled to hear that our team made you feel comfortable, encouraged, and confident throughout your vehicle purchase. That's exactly how we want our customers to feel when they drive away from our dealership. Your kind words about Krishenia Greenwood are especially meaningful. Describing her as having a “beautiful spirit” is a wonderful compliment, and we'll be sure she knows how much you appreciated her professionalism and the way she guided you through your purchase. We're also proud to recognize Antonio Chambers for his part in delivering your 5-star experience. Thank you as well for giving us perfect scores for sales price transparency, purchase time, and your finance experience. Providing a straightforward and enjoyable experience from the showroom through the finance office is incredibly important to us. Congratulations on your vehicle, and thank you for confidently recommending Herrin-Gear INFINITI to others looking for their next vehicle. We appreciate your business and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares.
The staff at Herrin Gear INFINITI showed me great hospitality. I enjoyed being appreciated as a customer.
The staff at Herrin Gear INFINITI showed me great hospitality. I enjoyed being appreciated as a customer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jacqueline, thank you so much for your wonderful 5-star review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and your comment about feeling appreciated as a customer means a great deal to our entire team. Providing genuine hospitality and making every guest feel valued is exactly the experience we want to deliver. A special thank you for recognizing Jamarion as part of your service experience. We're also grateful for your 5-star ratings for both communication and price transparency. We'll continue working to make every part of your visit—including service time and workmanship—worthy of five stars as well. Thank you again for your business, your recommendation, and for trusting our team with your vehicle. We look forward to welcoming you back and providing another great experience on your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares
I am always pleased with the service at Herrin-Gear Infiniti. I came in for a tire rotation and oil change, and it was done promptly, and the staff was courteous as usual.
I am always pleased with the service at Herrin-Gear Infiniti. I came in for a tire rotation and oil change, and it was done promptly, and the staff was courteous as usual.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your continued support and another outstanding 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi and, most importantly, your comment that you are always pleased with the service you receive from our team. Earning that level of confidence through consistently great experiences means a great deal to us. We're glad your oil change and tire rotation were completed promptly and that our team provided the courteous service you've come to expect. A special thank you for recognizing Jamarian as part of your experience—we'll be sure to share your feedback with him. Thank you again for your loyalty and for trusting us to care for your vehicle. We look forward to continuing to provide you with five-star service on every visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares
Jerry Jones at the Service Center always does an excellent job! Infinit of Jackson always does a great job. I am pleased with the work performed.
Jerry Jones at the Service Center always does an excellent job! Infinit of Jackson always does a great job. I am pleased with the work performed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Martin, thank you so much for the wonderful 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we're thrilled to hear that Jerry Jones continues to provide you with excellent service. Thank you for recognizing Jerry's dedication and for trusting our team with your vehicle. It's wonderful to know you're consistently pleased with the quality of our work, communication, and overall service experience. Delivering dependable, high-quality service is exactly what we strive for every day. Thank you again for your continued business and for taking the time to share your experience. We look forward to serving you again on your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares