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Herrin-Gear INFINITI

(1,140 reviews)
Visit Herrin-Gear INFINITI
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2026 state dealer award
View 14 awards
2026 state dealer award 2025 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (601) 228-8194 (601) 228-8194
Used (601) 228-8459 (601) 228-8459
Service (601) 228-8604 (601) 228-8604

Inventory

See all 131 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2023.
Welcome to Herrin-Gear INFINITI! We are a trusted dealership located in Jackson, MS, serving the community and surrounding areas for over 30 years. Alongside our impressive range of INFINITI vehicles, we offer a diverse selection of well-maintained preowned vehicles. Explore our inventory and experience our commitment to quality and customer satisfaction.
Take High Street Exit for Low Prices

Service center

Phone number (601) 228-8604

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

(1,140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Cocoa is very helpful and professional, as is all of the staff at Herrin Gear Infinity. Antonio is also professional and helpful, and we enjoyed our buying experience here! Thank you!

Cocoa is very helpful and professional, as is all of the staff at Herrin Gear Infinity. Antonio is also professional and helpful, and we enjoyed our buying experience here! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LaThario listened to what I was looking for, showed me what was available and guided me through the process without being pushy at all. Definitely recomend..

LaThario listened to what I was looking for, showed me what was available and guided me through the process without being pushy at all. Definitely recomend..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The dealership always takes care of my car as promised on time. This particular visit, they were able to squeeze me in with short notice and did a quality job.

The dealership always takes care of my car as promised on time. This particular visit, they were able to squeeze me in with short notice and did a quality job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kelsey, thank you so much for the outstanding 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re grateful for your continued trust in our team. It means a great deal to hear that we consistently take care of your vehicle as promised and on time. We’re especially glad we were able to accommodate you on short notice while still delivering quality workmanship and excellent communication. Your perfect scores across price transparency, service time, workmanship, and communication mean a lot to us. Thank you again for your loyalty, and we look forward to serving you again at your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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It was fast service, exceptional service provided while I waited for my vehicle to be serviced.

It was fast service, exceptional service provided while I waited for my vehicle to be serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Ken, thank you so much for the outstanding 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re glad to hear your experience was both fast and exceptional while you waited. Providing efficient, high-quality service without compromising the customer experience is always our goal. Your perfect scores for price transparency, workmanship, service time, and communication mean a great deal to our entire team. Thank you again for your business, and we look forward to assisting you again at your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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The atmosphere was great. Everyone was so nice and helpful. Overall the customer service experience was great!!!

The atmosphere was great. Everyone was so nice and helpful. Overall the customer service experience was great!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re glad to hear you enjoyed the atmosphere and found our team to be nice and helpful. Creating a welcoming environment and delivering great customer service is exactly what we strive for every day. Thank you as well for your detailed feedback on communication, workmanship, and price transparency — that means a great deal to our team. We also appreciate your note on service time and will continue working to make every visit as efficient as possible. Thank you again for your support, and we look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

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Patrick was an amazing representative, from check-in to checking out. Everything was amazing and wonderful .

Patrick was an amazing representative, from check-in to checking out. Everything was amazing and wonderful .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jessica, thank you so much for the incredible 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re thrilled to hear that Patrick provided such an amazing experience from check-in to check-out. Delivering a seamless, professional, and enjoyable visit is exactly what we strive for. Your perfect ratings for communication, service time, workmanship, and price transparency mean a great deal to our entire team. Thank you again for your trust and for recognizing Patrick’s dedication to exceptional customer care. We look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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Customer service was great!! Very appreciative my family has been apart of Herring Gear dealership for decades.

Customer service was great!! Very appreciative my family has been apart of Herring Gear dealership for decades.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Jaydon, thank you so much for the 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re honored to have been a part of your family’s experience for decades. That kind of long-term relationship means a great deal to our entire team. We’re glad to hear you received great customer service, and we appreciate your feedback on communication, workmanship, and price transparency. We also value your note on service time and will continue working to make every visit as efficient as possible. Thank you again for your continued trust and support — we look forward to serving you and your family for many more years to come! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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Patrick in the service department goes above and beyond for his clients. He rolls out the red carpet to great customer service. If you’re lucky, you make get to hear him sing a line or two. It isn’t a show; it comes naturally. He treats you with respect and makes you smile when you don’t feel like smiling. Patrick is a real one. He thoroughly enjoys his job by explaining the service. He walks you to your vehicle and is insulted if you try to open your door. Patrick is appreciated for his service to the Infiniti service department. Thanks, Patrick!! Respectfully, Constance

Patrick in the service department goes above and beyond for his clients. He rolls out the red carpet to great customer service. If you’re lucky, you make get to hear him sing a line or two. It isn’t a show; it comes naturally. He treats you with respect and makes you smile when you don’t feel like smiling. Patrick is a real one. He thoroughly enjoys his job by explaining the service. He walks you to your vehicle and is insulted if you try to open your door. Patrick is appreciated for his service to the Infiniti service department. Thanks, Patrick!! Respectfully, Constance

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Constance, thank you so much for the incredible 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and thank you for taking the time to recognize Patrick in such a meaningful way. Going above and beyond for our customers is exactly the standard we strive for, and it’s wonderful to hear how Patrick’s professionalism, attention to detail, and genuine personality made such a positive impact on your visit. Providing great service while making customers feel respected, informed, and even able to smile during their visit is what great service is all about. Your kind words about Patrick and our Service Team mean a great deal to all of us. Thank you again for your trust and support. We look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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The salesmàn we delt with was the greatest,l wóuld híghly recomeñd him ànd the dealership.

The salesmàn we delt with was the greatest,l wóuld híghly recomeñd him ànd the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dearj, thank you so much for the 5-star sales review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we’re thrilled to hear you had such a great experience. Thank you for recognizing Nick Carey for providing excellent service and making your purchase such a positive one. Your recommendation means a great deal to our entire team. Thank you again for your business, and we look forward to serving you again in the future! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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I brought my car in for a recall notice for the oil pan. Everything went well and my oil pan was found to he good. Jerry Jones was my service attendant and he did a good job at keeping me informed about my vehicle at every step in the process. Thanks

I brought my car in for a recall notice for the oil pan. Everything went well and my oil pan was found to he good. Jerry Jones was my service attendant and he did a good job at keeping me informed about my vehicle at every step in the process. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ali, thank you for the 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi for your oil pan recall inspection. We're glad to hear everything went smoothly and that your vehicle checked out well. Thank you for recognizing Jerry Jones for keeping you informed throughout the process. Clear communication and making sure our guests feel confident about their vehicle's condition are very important to our team. Thank you again for your trust, and we look forward to assisting you again whenever you need us. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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