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Reviews
Write a reviewVery Knowledgeable and honest company.
Very Knowledgeable and honest company....that's rare for a business and thank you lots again!
Very Knowledgeable and honest company.
Very Knowledgeable and honest company....that's rare for a business and thank you lots again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Mike Whatley Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
A few weeks ago (June 18) I was traveling to MS to my
A few weeks ago (June 18) I was traveling to MS to my Mom's house late at night from FL and my new Honda Accord I purchased the prior month in FL broke down. The part was backordered with no ETA. Everyone at Whatley Honda went out of their way to find someone who could repair my car so I could get back to FL safely. No other dealership would have worked this hard to repair a part that was unavailable. They have some very talented mechanics. Thanks to them I got back home to FL safely and my vehicle is still running while I wait for the new radiator from Honda. The service manager Chuck even called to make sure I made it home safely. So if you are going to buy a Honda - buy from the best even if it is out of state!
A few weeks ago (June 18) I was traveling to MS to my
A few weeks ago (June 18) I was traveling to MS to my Mom's house late at night from FL and my new Honda Accord I purchased the prior month in FL broke down. The part was backordered with no ETA. Everyone at Whatley Honda went out of their way to find someone who could repair my car so I could get back to FL safely. No other dealership would have worked this hard to repair a part that was unavailable. They have some very talented mechanics. Thanks to them I got back home to FL safely and my vehicle is still running while I wait for the new radiator from Honda. The service manager Chuck even called to make sure I made it home safely. So if you are going to buy a Honda - buy from the best even if it is out of state!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Whatley Honda.
Disappointed in this dealership after we were low balled...
Disappointed in this dealership after we were low balled on our trade in only to find the vehicle listed on your website at $6875 above what we were given. Your dealership put a 63% increase on this used vehicle. Do not plan to be back!
Disappointed in this dealership after we were low balled...
Disappointed in this dealership after we were low balled on our trade in only to find the vehicle listed on your website at $6875 above what we were given. Your dealership put a 63% increase on this used vehicle. Do not plan to be back!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Retires old man. Trying to get on their good side
In the passed 10-15 years have bought 4 vehicles from Mike Whatley and used service department numerus times. Totally satisfied. The last vehicle I bought he even gave me a T-shirt.
Retires old man. Trying to get on their good side
In the passed 10-15 years have bought 4 vehicles from Mike Whatley and used service department numerus times. Totally satisfied. The last vehicle I bought he even gave me a T-shirt.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding Experience!
Located truck on internet, sent an inquiry and was notified in a timely manner . Teddy scheduled an appointment based on my convenience, when I arrived he had the truck pulled around ready for me to look at; after my inspection,test drive and questions we were able to agree on the deal. It was the easiest , no pressure auto buying experience I have ever had.Teddy it was truly a pleasure dealing with you. Absolutely no hassle hit it out of the park customer service, thanks again Teddy, Drew and Mike.I will be back.
Outstanding Experience!
Located truck on internet, sent an inquiry and was notified in a timely manner . Teddy scheduled an appointment based on my convenience, when I arrived he had the truck pulled around ready for me to look at; after my inspection,test drive and questions we were able to agree on the deal. It was the easiest , no pressure auto buying experience I have ever had.Teddy it was truly a pleasure dealing with you. Absolutely no hassle hit it out of the park customer service, thanks again Teddy, Drew and Mike.I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Kathy LeCompte
Drove to Brookhaven from Houma, LA to get great experience dealing with Mike and his staff. So professional and friendly. Everyone there makes you feel like family. We bought our granddaughter her first car from there also and it has been great. Thank you Mike and Pat for a fun day.
Kathy LeCompte
Drove to Brookhaven from Houma, LA to get great experience dealing with Mike and his staff. So professional and friendly. Everyone there makes you feel like family. We bought our granddaughter her first car from there also and it has been great. Thank you Mike and Pat for a fun day.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nopee
no words. do not recommend under any circumstance whatsoever
Nopee
no words. do not recommend under any circumstance whatsoever
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Very pleased
Sales staff and sales managers where very professional. Made the buying process very easy. If you're looking for a car new or used this is the place to go!!!!
Very pleased
Sales staff and sales managers where very professional. Made the buying process very easy. If you're looking for a car new or used this is the place to go!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant experience
I shopped the Jackson area and was treated rudely. Until I came here. I had a lot of questions and Mr Duffy answered all of them with ease.
Pleasant experience
I shopped the Jackson area and was treated rudely. Until I came here. I had a lot of questions and Mr Duffy answered all of them with ease.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very happy
Purchased a new hrv and the staff was very professional the sales manager was very knowledgeable and showed me different options in the buying process will definitely recommend this dealership
Very happy
Purchased a new hrv and the staff was very professional the sales manager was very knowledgeable and showed me different options in the buying process will definitely recommend this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase