Reviews
It was a great experience buying my Mustang GT from Tri-County. Ryan Burton was a big help in the process. He was very knowledgeable about the car and spend time with me going over all the features and functions. We negotiated a price for my trade in and out the door I was. I would recommend giving Ryan and Tri-County Ford a chance for anyone's next vehicle!
It was a great experience buying my Mustang GT from Tri-County. Ryan Burton was a big help in the process. He was very knowledgeable about the car and spend time with me going over all the features and functions. We negotiated a price for my trade in and out the door I was. I would recommend giving Ryan and Tri-County Ford a chance for anyone's next vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Avoid at all cost. Let me tell you a little story about how a dealership can literally steal thousands of dollars from you. Purchased a 2018 Ford Edge from this dealership. Things were fine for two days. On day three, check engine light comes on. Take car to dealership and have light read. Comes back misfire in cylinder 4. The engine was dumping coolant into the cylinder meaning the head gasket was blown. Way to pawn that problem off on someone else and their hard earned money. Here’s where it gets interesting. The sale manager tells us to keep the car for now and drive as needed. They were actively looking for a replacement. “To make it right”. Well after about two weeks they located a 2017 Ford Edge to which they said “this was the one”. We do a swap for the vehicles. Now our 17 year old is driving the 20-7. After a couple days, the air conditioner goes out. Car is taken to dealership and AC recharged. All was fine for a few days. Bam, AC quits working again. And now at the same time, the transmission starts slipping to the point the vehicle won’t move on the roadway at times. Back to the dealership we go. Mechanic looks over the car and says the car is going to either need the transmission rebuilt or replaced. Not one, but two junk vehicles provided to us within a four week period. Not a bad adventure for $11,000. So, sales manager made aware and used car salesman. We’ve been told various things. “They are seeing if we can fix the transmission at their cost”. They are working on it from the back end and up in the front office. This car is a paper weight at this point. Talk about shady business practice. Do yourself a favor and go buy a vehicle elsewhere. Where else can you literally “steal” $11000 from hard working people. They don’t care and I’m fairly certain they were aware they were selling us vehicles with issues. Funny how no check engine lights on the day we picked the first car up, but two days later it’s on. Was this done in bad faith? Did they think we’d just become another paycheck in their scheme. Stay away!!!!
Avoid at all cost. Let me tell you a little story about how a dealership can literally steal thousands of dollars from you. Purchased a 2018 Ford Edge from this dealership. Things were fine for two days. On day three, check engine light comes on. Take car to dealership and have light read. Comes back misfire in cylinder 4. The engine was dumping coolant into the cylinder meaning the head gasket was blown. Way to pawn that problem off on someone else and their hard earned money. Here’s where it gets interesting. The sale manager tells us to keep the car for now and drive as needed. They were actively looking for a replacement. “To make it right”. Well after about two weeks they located a 2017 Ford Edge to which they said “this was the one”. We do a swap for the vehicles. Now our 17 year old is driving the 20-7. After a couple days, the air conditioner goes out. Car is taken to dealership and AC recharged. All was fine for a few days. Bam, AC quits working again. And now at the same time, the transmission starts slipping to the point the vehicle won’t move on the roadway at times. Back to the dealership we go. Mechanic looks over the car and says the car is going to either need the transmission rebuilt or replaced. Not one, but two junk vehicles provided to us within a four week period. Not a bad adventure for $11,000. So, sales manager made aware and used car salesman. We’ve been told various things. “They are seeing if we can fix the transmission at their cost”. They are working on it from the back end and up in the front office. This car is a paper weight at this point. Talk about shady business practice. Do yourself a favor and go buy a vehicle elsewhere. Where else can you literally “steal” $11000 from hard working people. They don’t care and I’m fairly certain they were aware they were selling us vehicles with issues. Funny how no check engine lights on the day we picked the first car up, but two days later it’s on. Was this done in bad faith? Did they think we’d just become another paycheck in their scheme. Stay away!!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Ryan Burton was a great salesperson to work with. No high pressure sales tactics or anything, just a willingness to listen and help. All the other staff were very professional and made the car buying experience great.
Ryan Burton was a great salesperson to work with. No high pressure sales tactics or anything, just a willingness to listen and help. All the other staff were very professional and made the car buying experience great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is our second Bronco that we have purchased. Scott has been amazing to work with. Definitely happy with our purchase and the customer service we have received.
This is our second Bronco that we have purchased. Scott has been amazing to work with. Definitely happy with our purchase and the customer service we have received.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate the responsiveness of all those helped me during my recent truck purchase at Tri-County. Josh was great to work with during the purchasing process and followed through on all items even post signing. Overall, a great experience.
I appreciate the responsiveness of all those helped me during my recent truck purchase at Tri-County. Josh was great to work with during the purchasing process and followed through on all items even post signing. Overall, a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience buying a new truck from Ryan Burton and the entire staff at Tri-County Ford.They made the whole process smooth and stress free.
Excellent experience buying a new truck from Ryan Burton and the entire staff at Tri-County Ford.They made the whole process smooth and stress free.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience! Josh made the car buying process easy and fast! Definitely worth the drive.
Great experience! Josh made the car buying process easy and fast! Definitely worth the drive.
Super friendly and super easy to do business with. Sarah King is Top Notch Salesperson! She guided my 19 year old son through the whole process. She cut not corners. Explained every paper she handed him. She was a lot of fun and made the buying process so easy!
Super friendly and super easy to do business with. Sarah King is Top Notch Salesperson! She guided my 19 year old son through the whole process. She cut not corners. Explained every paper she handed him. She was a lot of fun and made the buying process so easy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My experience there was great, and the people are fantastic. Overall, I don't think it could have been better.
My experience there was great, and the people are fantastic. Overall, I don't think it could have been better.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I want to thank Ryan Burton and Kash, the sales manager, for working with me to find the best vehicle to match my budget and needs. If the car is not on their lot, no problem! They will find it and let you decide, no pressure. I encourage you to go see Ryan Burton, sales associate!
I want to thank Ryan Burton and Kash, the sales manager, for working with me to find the best vehicle to match my budget and needs. If the car is not on their lot, no problem! They will find it and let you decide, no pressure. I encourage you to go see Ryan Burton, sales associate!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car