Reviews
I dropped my truck off to have repairs done took overa
I dropped my truck off to have repairs done took overa week to getthe parts then when I got my truck back who ever worked on my truck did not put any type of protection. For my seat or steering wheel had all kinds of smudges black stuff all in my seat and on my steering wheel. Had to have my seat cleaned and sanitized from the what I'm assuming was from the mechanic who worked on My truck this was my 1st and last time I will ever take a vehicle to this place to have work done.i called to speak with service several times and text couldn't get a reply till I wrote a review on there web site all around just not a good place to me to have a vehicle serviced at.
I dropped my truck off to have repairs done took overa
I dropped my truck off to have repairs done took overa week to getthe parts then when I got my truck back who ever worked on my truck did not put any type of protection. For my seat or steering wheel had all kinds of smudges black stuff all in my seat and on my steering wheel. Had to have my seat cleaned and sanitized from the what I'm assuming was from the mechanic who worked on My truck this was my 1st and last time I will ever take a vehicle to this place to have work done.i called to speak with service several times and text couldn't get a reply till I wrote a review on there web site all around just not a good place to me to have a vehicle serviced at.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
About to purchase 2021 Porsche Macan from a local dealer
About to purchase 2021 Porsche Macan from a local dealer when a similar vehicle popped up. Not a dealer I had a history with but took time to reach out and ask questions. Super fast on answers to all questions, saw , test drove then purchased their car. Happy to meet the sales staff and MGMT. start of a long relationship here at Louisville !
About to purchase 2021 Porsche Macan from a local dealer
About to purchase 2021 Porsche Macan from a local dealer when a similar vehicle popped up. Not a dealer I had a history with but took time to reach out and ask questions. Super fast on answers to all questions, saw , test drove then purchased their car. Happy to meet the sales staff and MGMT. start of a long relationship here at Louisville !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Pete, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Great experience!
Great experience! The Team there is amazing! I would recommend to anyone who?s in the area to buy from this dealer. I will use them in my future purchases!
Great experience!
Great experience! The Team there is amazing! I would recommend to anyone who?s in the area to buy from this dealer. I will use them in my future purchases!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Will Herald is always good to work .
Will Herald is always good to work . He has waited on me a few times. Star. Star. Star. Star. Star. Ten ten ten ten ten
Will Herald is always good to work .
Will Herald is always good to work . He has waited on me a few times. Star. Star. Star. Star. Star. Ten ten ten ten ten
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for your feedback about Louisville Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Great service, car is running as good as new.
Great service, car is running as good as new. Was there just because transmission light showed on dashboard, I did not speak to a dealer. Service department and Will are amazing.
Great service, car is running as good as new.
Great service, car is running as good as new. Was there just because transmission light showed on dashboard, I did not speak to a dealer. Service department and Will are amazing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Meagan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had a great experience, everything done on time like said
Had a great experience, everything done on time like said and good service. Plan on bringing my vehicle there here on out for service. My service man was absolutely great also.
Had a great experience, everything done on time like said
Had a great experience, everything done on time like said and good service. Plan on bringing my vehicle there here on out for service. My service man was absolutely great also.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Donte, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Great customer service!
Great customer service! Go see Austin! He was awesome didn?t try to talk me into things I didn?t want and was straight forward! That?s what I loved the most because once people start throwing things into the mix I shut down and won?t fall through! My experience was wonderful! And I love my new car!
Great customer service!
Great customer service! Go see Austin! He was awesome didn?t try to talk me into things I didn?t want and was straight forward! That?s what I loved the most because once people start throwing things into the mix I shut down and won?t fall through! My experience was wonderful! And I love my new car!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Vanessa, we're glad to hear our staff took such great care of you! Here at Louisville Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Service was good and friendly, Service advisor was very
Service was good and friendly, Service advisor was very helpful, and promp to answer questions. Nice nice nice nice nice nice nice nice nice nice
Service was good and friendly, Service advisor was very
Service was good and friendly, Service advisor was very helpful, and promp to answer questions. Nice nice nice nice nice nice nice nice nice nice
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kelly, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Anthony Miller was awesome.
Anthony Miller was awesome. Approachable courteous. When another Chrysler did not perform warranty repairs Louisville Dodge did and worked with my extended warranty to cover repairs
Anthony Miller was awesome.
Anthony Miller was awesome. Approachable courteous. When another Chrysler did not perform warranty repairs Louisville Dodge did and worked with my extended warranty to cover repairs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Roger, we're glad to hear our staff took such great care of you! Here at Louisville Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Everyone was friendly and the service was quick my rep
Everyone was friendly and the service was quick my rep was very informational. I would recommend anyone to this dealership in the future. I also got information about getting my next oil change
Everyone was friendly and the service was quick my rep
Everyone was friendly and the service was quick my rep was very informational. I would recommend anyone to this dealership in the future. I also got information about getting my next oil change
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!