Collins Nissan

After having a horrible experience of paying cash for a car only to be given a car that you did not buy at Jeff Wyler Nissan, we went to Bill Collins Nissan - where buying a car was stress free, very timely and an absolute pleasure! We found the sales person, the manager, the insurance man and the financial person all to be both very professional, kind, considerate and respectful! Thank you!

I have a 2016 Nissan Altima that has a recall on the rear O2 sensor covering parts and labor. The recent letter sent by Nissan regarding the recall said diagnostics was 1 hour and repair if needed would be 2 hours. I contacted Collins Nissan and was told they would have to hold my car for 5 to 10 days to diagnose the problem and make sure it is covered under warranty. I asked if I could just schedule to bring the car in a couple weeks from now to get the diagnosis and possible replacement done and they said they won't do that and I would have to leave it with them for 5 to 10 days with the car just sitting there.

Friendly, efficient, no hassle. They gave me a straight up fair offer over the phone without having to fight, play games, or spend hours at the dealership. Extremely friendly - excellent experience. It took me less than 5 minutes to get the straight answers here that I tried to get our of other dealers over a four month period. Highly recommend

I am writing this because I want everyone to know how very satisfied my husband and I were with our shopping experience at Collins Nissan on Bardstown Road here in Louisville. We had already been to 3 other dealers and could not find what I wanted. Our Salesman, Abraham, was AWESOME. He answered all my questions, and then the moment came when he showed me what he thought I wanted. End result - I drove a Wonderful Sporty looking Nissan Murano home that day. From the time my husband and I arrived until we left, never have I had a better experience in buying a car. I usually trade every 3 years. I like new cars. Collins Nissan is where I will always buy my vehicles and a heartfelt thanks to Abraham for making it so easy and exciting! I love the ride, the look and the price! Thanks for my experience which tops all I've had in the past. I will be back and I've been telling everyone (and so many have asked) where I got the car and how professional, how friendly and how satisfied my husband and I were. Thanks again especially to Abraham for his help!

I brought my car in July 3rd for door locks at 10 30 am. I called at 2 30pm they just started looking at it.I called back at 330pm and it was the actuator ,so I asked does easy care take care of this since my 3 year 36000 mile warranty expired.He said hive him 15 minutes and he would call me back called back at 4 30 he still did not know .When I purchased the easy care I asked the lady about the power locks and she said it would be covered since I had this same problem with my gmc truck and gm 's warranty .After all this collins nissan didn't even have the part in stock.I still don't know if its covered or not.Not a happy customer

We bought our first brand new car right off the showroom floor from this great dealership. Their kids room made the buying process so much easier with 2 little kiddos! Abu was great to work with and took his time showing us 3 different vehicles and moving each inside so we didn't have to deal with the rain. He was super knowledgeable about each product, all the options, and upgrades. The finance department made purchasing a breeze! Finally we had a dealership wanting to sell us a car rather than making us jump through hoops to get it! I will highly recommend Collins Nissan to any and everyone!!

After shopping slowly, conducting research....I settled on a 2015 Nissan Altima. The team at Collins made the shopping process one of the best I've ever experienced (in any type of retail environment). Taking deliver of the vehicle was very professional, organized, seamless....and fun. They made buying a new car enjoyable / exciting. Basically everything a consumer would want the process to be. Would highly recommend to my friends.

I visited Collins Nissan a bit frustrated as I had just left a bad experience at another dealer earlier in the day. I met Sean at Collins who greated me with much enthusiasm and effort. He proffesionally walked me through the various options and explained the differences. He was extremely informed and helpful towards my new Rogue purchase. The real difference came when Sean allowed me to store the car for 2 months in anticipation of my daughters birthday. He never batted an eye and told me he was customer driven. We signed the papers which was seemless and away I went (without the car). 4 weeks later I called and Sean explained he had just got done running the engine a bit to assure a full charge on the battery. He/Collins did this as a result of proactive customer care! When it was time to pick up the car it was washed and looked great. Sean had offered a big red ribbon and it was already in the back seat. Bottom line this entire experience was flawless even though i through a few cure xxxxx!. I could not be happier with the car- the dealershiop and my salesman. I will go to Collins first now.

We had such a great experience working with these guys! Sean and James were very knowledgeable guys in every aspect. We live in Goshen, Indiana 5 hours away from Louisville visiting our son and daughter inlaw. We decided to go look at vehicles stopped into collins got hooked up with Sean and James loved them, and the murano came home with a new vehicle! That should say it all! We have some new friends now and would not hesitate to go back or recommend them to anyone else. Sincerely the Lantzers in Indiana

While at Collins Nissan for service on my Sentra I was talking with a Salesman named Sean. He showed a genuine interest in finding out if there was anything he could help me with. I had told him that I had been thinking about getting a new Sentra but was concerned the new motor would not have enough power for what I was looking for. Sean explained all the changes Nissan has made with the sentra and asked if I was willing to take one for a drive seeings how I was going to there for a little longer with my car in service. I fell in love with it and there was more power then I thought it would have. Long story short I left in a new car and couldn't be happier with the Sentra and the over all experience I had with Sean and Collins Nissan. I will be recommending him and the Collins Nissan to any one looking for a new car.