Toyota of Louisville / Scion of Louisville

I recently bought a Mazda from Toyota of Louisville and I have to say the time I experienced there was unlike any other. From the moment my dad and I walked... into the show room until the moment I drove off the lot, even after that, Glen really took care of us and took the time to show us and reassure us of our potential purchase. He had great follow up and was always easy to get ahold of. Response time was spot on and we truly felt like he had our best interest in mind, and not just worried about making a sale. We felt like he honestly wanted to help us and would do everything he could to help work with our budget. He has truly gone above and beyond and I would definitely recommend anyone and everyone to go see him! Its on Dixie but its totally worth the drive. haha We also briefly worked with Dean in finance and he was great as well. Took the time to explain aspects I didn't understand clearly and was very easy to work with. Again, we felt like he really wanted to help us and had our best interest in mind. Didn't push any un-needed upgrades or amenities that I didn't need, which I really appreciated. Overall the service we received here was outstanding and I felt totally comfortable there. I strongly believe you've got to like the dealership your buying from, not just the cars.

My last 4 cars have been Toyota's, first time dealing with Toyota of Louisville and we will go back again, Tim was very helpful and understood what we... wanted, love my new Rav 4!!

I was picked up from the airport by Joseph. He treated me well and knew that I did not have time being that I had to drive 10 hours to get back to my base... so he had everything taken care of for me to speed up the process. The other staff was very polite and helpful. I also enjoyed that the dealership is military friendly. I consider both the dealer and the individuals that they employ there to be great people.

We bought our first Toyota last year with Glen Harder and it was a such a smooth process that we knew exactly who to see this time. Unfortunately our family... was faced with the decision to replace the Toyota we had just bought with Glen due to a car accident that totaled the vehicle. We contacted Glen and he was able to find the exact vehicle we had and get us another one on the lot immediately. The second process was just as smooth if not better than the first one considering we did not expect to be doing this again so soon. Glen and the staff at Toyota are tremendous and we will be back in the future for sure.

Tim was the sales person that helped me find and purchase my Camry. He went the extra "mile" in every aspect of making me a VERY satisfied customer. ... I felt comfortable in asking him my questions and concerns. He is the person I will recommend and go back for any future purchases. Thank you, Tim, for making my purchase a pleasant and fun event!

After 3 weeks a frustrating and stressful car shopping at five other dealerships I decided to walk-in at Toyota of Louisville. Even though I arrived just... before closing after a hard long days work a Salesman greeted me and asked if I had been helped yet. Although the salesman was on his way home he took the time to help me and I was impressed by the fact that all of this occurred before I even reached the front door of the dealership. Toyota of Louisville cut through the crap that most dealerships use to distort prices and fees, and after purchasing my vehicle I wish I had started my search there at Toyota of Louisville because it would have saved me weeks of headaches, stress and time. Before I was sold on the car, I was sold on the way that I was treated! My AWESOME salesman was Kevin Willis, and the Finance Mgr. D.W. I paid a fair price for a good car, and I feel good about the purchase. It's my 1st TOYOTA car, and I'm pleased, so far.

I wish that my car shopping journey had begun here, because I would have been spared from the typical anxiety and frustration that most dealerships and... slick car salesmen bring to the car-buying experience. My AWESOME TOYOTA salesman was Kevin Willis. Kevin demonstrated the Toyota customer service philosophy when I arrived 2-hours before the dealership closed, and even though his shift had ended, Kevin stopped to ask if I needed help. I was sold on TOYOTA of LOUISVILLE before I had even selected my new car, because of Kevin's professionalism, honesty and thorough knowledge of TOYOTA products. My experience at Toyota of Louisville was refreshing, and vastly different than my experience at another Toyota Dealership. If you're shopping for a TOYOTA product, begin your search with TOYOTA of Louisville, and you'll understand what I'm talking about. TOYOTA OF LOUISVILLE is a 5-star business, with 5-star customer service and 5-star TOYOTA professionals.

As someone who is in sales, I sometimes think my expectations are too high when dealing with other sales people. With Glen Harder, that was not the case.... He exceeded my expectations and delivered a great experience. He was always prepared, communicated throughout the process and really made my decision to buy from him an easy one. I would highly recommend Glen if you are looking for a great experience and a great vehicle make sure you give Glen a call!

Tim Patillo our salesman was the bomb he was on point with everything! The whole transaction went smooth, quick and we have a beautiful new 2019 Camery... we are enjoying!

We couldn???t be more pleased with this dealership! Tim Patillo, who was our point of contact, worked with us to find the perfect vehicle. He carefully... and patiently answered every question we had. We walked away feeling confident and fully informed in our purchase. Definitely the best experience we???ve had at a car dealership.