Bachman Chevrolet

BUYER BEWARE! Do not buy anything from any Bachman Location. They are dishonest and snakes in the grass. We test drove a Suburban today, took it for a pre purchase inspection at our own cost, decided to buy it, filled out the loan paperwork and turned it in only to be told they sold the vehicle to someone else. They sold it out from Under us while we were mid process! Shady and shameful. Our sales person Devin Davis is a dishonest snake you can’t trust him. His sales manager Jeff Williams was also aware of what was happening because he’s the one who sent us the financial Stuff to fill out which we did. Bachman is shady and shameful do not buy anything from any of their facilities. There is no telling what else they are shady with. Maybe we dodged a Bullitt and were saved from buying a lemon! They should really be ashamed of conducting business this way they can’t be trusted. I would never recommend this company for anything service or sales.

Trey was awesome to work with. He helped us find exactly what we wanted! He was very patient and responded quickly anytime I called/texted. The entire process was smooth from start to finish. Would definitely recommend him! Thank you, Trey.

Excellent, helpful customer service and clean facility. I love it that the service department always tells me what we need to have done based on mileage and service recommendations.

Jordan really cared about what I was looking for. No pressure and friendly! I will purchase from Jordan again!

I will never purchase a vehicle from this dealership again because of the service and how they handle communication. I have never been able to call the service department and speak to a live person. They just let everything go to voicemail and they never call back. If I want an update on my car, I have to physically drive there to get one. We dropped my wife’s vehicle off over 24 hrs ago due to a warranty issue, we have called twice to see if they even got the keys, have looked at anything, or possibly had a diagnosis of the issue. We are a busy family of 5 and it’s pitiful that I am going to have to drive up there to get an answer from somebody. I hate the way they handle service.

No Great buying experience. Sales person very knowledgeable and easy to deal with. Would recommend this dealer to anyone looking for a new car especially a truck with their large selection

We purchased a used 2021 Tahoe from Bachman last week and the sales process was a lackluster experience to say the least. The salesman we dealt with acted like we were putting him out while both looking at and then purchasing the car. Granted, this was a used car on their "discounted" lot, that was an as-is sale. We were offered the chance to take the vehicle to my mechanic to have it looked at for any major issues before purchasing the SUV. Upon inspection, it was discovered that the vehicle had a blown, or at least leaking front drivers side shock, and at 124,000 miles, that it would most likely need some more serious maintenance, plugs, wires, air filter etc. So, they did lower the price by about $1,000.00, even though the maintenance that is required will cost just north of $5,000.00. That being said, the price worked for what we were willing do to make the purchase. Up until this point, aside from an estimated payment, no actual numbers were ever shown to us as far as payment. I had paid $1,000.00 to hold the vehicle and allow me the opportunity to take the vehicle off the lot to my mechanic. When I showed up to pick the vehicle up, all 4 tires were low on air and our salesman, Othello told me that I would need to stop and air them up. Not very professional in my opinion. Anyhow, I returned the vehicle and then we went back a few days later to pick it up. When we came in, our salesman was sitting at his desk leaning over his trashcan cutting his fingernails. He got up and went to get the finance guy (we still hadn't seen numbers) and then walked off somewhere. The finance guy came back and offered 3 different payment options. All 3 included warranties. I chose the cheapest payment option and then he walked away again. After thinking about his numbers and doing some quick math, I realized they would basically be charging $6,500.00 for a warranty over the term of the loan that only covered the powertrain and wheels. So, I walked over to the finance office and told them that I wasn't interested in the warranty and to take it off of the loan amount and payment schedule. This guy was super aggressive in trying to get me to keep it on there. So much so that I was really close to telling them to just refund my deposit and that we would take our business elsewhere. He finally said he would take it off, so, he continued to take off and finish the paperwork. And look, I get why they want to sell warranties. It's straight profit (no overhead) and usually have mark-ups of 300%. So, essentially, they would have been making a huge profit on just the warranty. Anyway, they finally walked over, we signed the paperwork, and I transferred the remaining $7,000.00 of the $8,000.00 deposit and we were ready to go. Only, our "salesman" was nowhere to be found with our keys. When he finally reappeared, I asked for the keys so that we could leave. He handed me one key and stated that was the only key they had. If the money hadn't already been deducted from my account and paperwork signed, we would have gotten our deposit returned and left. So, not only bad customer service and high-pressure sales tactics from the finance department, but now, while walking out the door we get informed that we only get one key, when new key fobs are $500.00. I sent a message to Othello they next day to see if they could at least offer a discount on a second key and it took him over a day to respond, because why respond to someone when the sale is finished and you clearly don't think they will be repeat customers. After that experience, we definitely won't be. I get that it was a used vehicle, but when you're spending over $40,000.00 on a car, I would expect better service. 10 out of 10, I don't recommend.

Worked with me to get the car I wanted. The staff was friendly and helpful.

Great service team. Courteous and efficient all personnel did a great job. Would recommend this facility for service and sales for all your car needs.

Good deal. Cody was very knowledgeable and helpful. Would trade with Bachman again if needed.