Reviews
They used to send out coupons they stopped doing that.
They used to send out coupons they stopped doing that. And their price for the oil change rotate and filter has almost doubled.
They used to send out coupons they stopped doing that.
They used to send out coupons they stopped doing that. And their price for the oil change rotate and filter has almost doubled.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 4-star review! We appreciate your feedback and will take it into consideration as we strive to provide the best experience for our customers. We are happy to help with your future vehicle needs! Sincerely, Mark Alcorn - Service Manager
Jeff Smith took excellent care of my car trading
Jeff Smith took excellent care of my car trading experience!!! Over the top employee!!! Thank you
Jeff Smith took excellent care of my car trading
Jeff Smith took excellent care of my car trading experience!!! Over the top employee!!! Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your 5-star review! I am glad you had a great experience with Jeff and our team; we are happy to help with your future vehicle needs! Sincerely, Creed Fowler - General Sales Manager
I can't say enough about how positive my purchase
I can't say enough about how positive my purchase experience was at Bachman. I was greeted three steps in the door by Alex, who made the sales process painless. Knowledgeable, professional, courteous and efficient, he answered my questions about dealer inventory and quickly located the vehicle I came for. I have purchased many vehicles in the past, and this was easily the best customer experience I have had at any dealership. When my parents recently wanted a vehicle similar to my own, I made sure we went to Bachman, where Alex located the same model of vehicle I bought. I was there for their purchase experience as well, and the process was flawless. I would definitely recommend Bachman again and again and again.
I can't say enough about how positive my purchase
I can't say enough about how positive my purchase experience was at Bachman. I was greeted three steps in the door by Alex, who made the sales process painless. Knowledgeable, professional, courteous and efficient, he answered my questions about dealer inventory and quickly located the vehicle I came for. I have purchased many vehicles in the past, and this was easily the best customer experience I have had at any dealership. When my parents recently wanted a vehicle similar to my own, I made sure we went to Bachman, where Alex located the same model of vehicle I bought. I was there for their purchase experience as well, and the process was flawless. I would definitely recommend Bachman again and again and again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5-star review! I am glad you had a great experience with Alex and our team; we are happy to help with your future vehicle needs! Sincerely, Creed Fowler - General Sales Manager
I always have a great service experience at Bachman.
I always have a great service experience at Bachman. Quick scheduling and fast service at a very reasonable price.
I always have a great service experience at Bachman.
I always have a great service experience at Bachman. Quick scheduling and fast service at a very reasonable price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs! Sincerely, Mark Alcorn - Service Manager
Got me in and out before I could drink a cup of their
Got me in and out before I could drink a cup of their delicious coffee. Great service at a fair price. Best Chevrolet dealer in the Louisville area hands down.
Got me in and out before I could drink a cup of their
Got me in and out before I could drink a cup of their delicious coffee. Great service at a fair price. Best Chevrolet dealer in the Louisville area hands down.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs! Sincerely, Mark Alcorn - Service Manager
The worst dealer ever worse than the buy here pay here
The worst dealer ever worse than the buy here pay here sites. They put on a front that they vet their so called certified cars and trucks. My 2016 Jeep Compass after a little over a year is falling apart. Needs front bearings the radiator leaks need replaced. The trouble I had when I first bought this crap I should have sued.
The worst dealer ever worse than the buy here pay here
The worst dealer ever worse than the buy here pay here sites. They put on a front that they vet their so called certified cars and trucks. My 2016 Jeep Compass after a little over a year is falling apart. Needs front bearings the radiator leaks need replaced. The trouble I had when I first bought this crap I should have sued.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
As we discussed this morning, I'm sorry to hear that you're experiencing issues with the vehicle you purchased from us last March. I remember the initial problems you faced, and I'm glad we were able to resolve them promptly and at no additional cost to you. I understand how frustrating it must be to encounter further issues. As the owner of the vehicle, you are responsible for any repairs that may arise during your ownership. This is a standard part of the cost of owning a vehicle. While it's challenging to predict what problems might occur, we can work to get your vehicle into the service department to have it diagnosed. If you would like to discuss this further, please reach out to me directly at 502-719-3833. Bill Mattingly, General Sales Manager @ Bachman Chevrolet.
They were quick in diagnosing transmission problems on my
They were quick in diagnosing transmission problems on my Silverado, however their prices are very high. I’m getting the same service done at a transmission shop for $2,000.00 less.
They were quick in diagnosing transmission problems on my
They were quick in diagnosing transmission problems on my Silverado, however their prices are very high. I’m getting the same service done at a transmission shop for $2,000.00 less.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I bought from an ad on the Internet.
I bought from an ad on the Internet. Salesman was prompt, communicative, and followed through.
I bought from an ad on the Internet.
I bought from an ad on the Internet. Salesman was prompt, communicative, and followed through.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your 5-star review! I'm glad you had a great experience with our team; we are happy to help with your future vehicle needs! Sincerely, Creed Fowler - General Sales Manager
My daughter bought her first car from Bachman.
My daughter bought her first car from Bachman. The price was very reasonable for the mileage it had. Vinny was very personable and straightforward. He did a great job of informing us how we can get the best price.
My daughter bought her first car from Bachman.
My daughter bought her first car from Bachman. The price was very reasonable for the mileage it had. Vinny was very personable and straightforward. He did a great job of informing us how we can get the best price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5-star review! I'm glad you had a great experience with Vincent and our sales team; we are happy to help with your future vehicle needs! Sincerely, Creed Fowler - General Sales Manager
I really appreciate and thankful for Shane Diggs for
I really appreciate and thankful for Shane Diggs for being kind accurate efficient and professional .
I really appreciate and thankful for Shane Diggs for
I really appreciate and thankful for Shane Diggs for being kind accurate efficient and professional .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review! I'm glad you had a great experience with Shane and our service team; we are happy to help with your future vehicle needs! Sincerely, Mark Alcorn - Service Manager