Courtesy Cadillac

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 4:00 PM

Courtesy Cadillac Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2019

At Courtesy Cadillac –Louisville Kentucky it's our mission to provide our customers luxury cars from Cadillac. From unpa

...

ralleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and pre-owned Cadillac cars ever built.

"#1 New Cadillac selling dealer in Louisville KY"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Oil, Filter Change

$29.95 and up*

Multi-Point Inspection

Complimentary

Oil, Filter Change (Premium)

$49.95 and up*

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
69 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 19, 2020

    Excellent dealership, the people are great. I’ve really enjoyed the experience. The general manager was really great. People at the dealership made sure... you are happy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words about your experience here at Courtesy Cadillac. We try every day to satisfy our customers and it?s always nice ...to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Courtesy Cadillac!

  • 5.0 out of 5
    May 19, 2020

    Excellent remote purchase experience overall, was able to negotiate entire Terms via telephone or text. All paperwork was accurate and ready to execute... at delivery.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Here at Courtesy Cadillac, we understand your time is valuable. We're glad to hear that we were able to provide you with such an excellent experience.... Thank you for letting us know how your experience was, take care!

  • August 5, 2020

    Tony in the service department always takes good care of our cars. We have had him service our cars for several years. We appreciate his concerns for our... needs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wis...hes, Courtesy Cadillac

  • 5.0 out of 5
    April 12, 2020

    Excellent, painless service visit. The wait was not lengthy (about 90 minutes for an oil change/tire rotation/inspection), and the service writer came... in twice to keep me informed of the progress. A cleaning/disinfecting fog was used afterwards, so a nice bonus during the current health situation.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us..., please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    April 2, 2020

    In the times we are living, they brought not one but 2 cars. Took me to the bank to get the check and explained every part of the process clearly. They... don't haggle, they negotiate respectably, and they don't feel offended if you try to haggle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you so much for your positive comments about Courtesy Cadillac! Your satisfaction is our top priority. We sincerely value your busines...s and look forward to your next visit! Take care!

  • 5.0 out of 5
    February 23, 2020

    Tony in the service department at Courtesy Cadillac always does a great job for us. We recently had him do a repair to our SRX and as usual everything... was taken care of.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Bill, we're happy to hear you had such a positive experience with our team! Please reach out to us if there is anything else we can do for you. We hop...e you have a great day.

  • 5.0 out of 5
    January 12, 2020

    Found the car I had wanted for so long. The buying process was no pressure and actually very enjoyable. So glad I took the time to shop there. The easiest... auto purchase I have ever made.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dan, thank you for your positive review. We're glad to hear that you found our team here at Courtesy Cadillac so helpful in the purchase of your new v...ehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

  • 5.0 out of 5
    December 30, 2019

    I had a great experience at the dealership. Their service and knowledge of product was excellent. I would recommend then to anyone looking for a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Doug, thanks for your praise and kind comments about our team. As one of our valued customers, we want to sincerely thank you for your business. We're... thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

  • 5.0 out of 5
    November 13, 2019

    we Are very pleased with our purchase and very pleased with service and everyone there I would definitely recommend people to this store and I will come... back if I choose to trade my new Escalade in or buy a new one

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jerry, thank you so much for your feedback about Courtesy Cadillac! We strive to provide the best experience to all our customers. Our team will be ve...ry happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

  • 5.0 out of 5
    November 4, 2019

    Outstanding service. JD provides professional and knowledgeable service. He thoroughly explained my service options and provided a loaner vehicle when... it was obvious that my service choices would take the balance of the day. Excellent!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donald, thank you so much for your feedback about Courtesy Cadillac! We strive to provide the best experience to all our customers. Our team will be v...ery happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

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