Courtesy Cadillac

Reviews

4.7 out of 5 4.7
44 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 13, 2018

    I was in Courtesy Cadillac to get a repair and before I got there I developed a flat tire that was covered by Goodyear Road Hazard Insurance. The tire... replacement became a logical donnybrook but Ahle Cox at Courtesy helped facilitate the tire replacement. Many thanks to her.

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    Came in for service or repair
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  • 5.0 out of 5
    September 19, 2018

    Courtesy Cadillac is an exceptional Cadillac dealership with a top notch service department and customer service department. I highly recommend this dealership... when you are in need of top quality service .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Craig, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Take care!

  • August 21, 2016

    My car buying experience was very pleasant, concise, and courteous! Everyone made the experience one that was upbeat and happy :)

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    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    September 15, 2018

    Happy with the service not the bill. The cost of the battery was bad enough but the labor charge was over the top, over $80 for one and a half hours.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, we appreciate you taking the time to give us your feedback. If you have further questions, please give us a call at your earliest conveniences so ...we may be able to assist you. Thank you, and we hope you will consider us again in the future.

  • 5.0 out of 5
    September 11, 2018

    Very professional and organized I'm from Chicago I was in and out on a couple hrs the salesman Bias Tilford was like a family member very good service... I would reccomend to any one.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Jerome, thank you so much for your positive comments about Courtesy Cadillac! If you ever need anything else from us, please feel free to give us a... call or stop by. Have an awesome day!

  • 5.0 out of 5
    September 7, 2018

    1st time visit but definitely not my last. Came in for a vehicle recall and from the initial call to schedule, all the way to the end delivery was flawless.... In the initial phone contact, I was treated with respect and valued as a potential customer. The facility was 1st Class and the Service staff (Brent - Service Advisor) was excellent. They went above and beyond to help me (including the install of a part I had purchased externally and was unable to get it done myself), and offered extremely fair pricing. The met and exceeded all time expectations and the courtesy shuttle driver (Larry) was excellent. I would highly recommend the Courtesy Cadillac team to anyone for Sales, Service, Parts, etc. I look forward to my next service needs (as much as anyone can... LOL) being completed there and will be back to look at New Cars as soon as my wife’s current lease in up or I am ready to trade up.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to... reach out! We hope you have a great day!

  • 5.0 out of 5
    September 1, 2018

    Bought a car from Bryce, he knocked the deal out in a few hours no problems. Everybody was friendly and the place is well kept.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Heckc, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Cadillac and positive feedback me...ans the world to our staff, particularly the team member that personally assisted you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    August 31, 2018

    First rate sales staff . Bias was extremely helpful all the way. Great Managers and accounting did me right. Would highly recommend. All around easy car... buying experience.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dave, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or... stop by. Have an awesome day!

  • 5.0 out of 5
    August 25, 2018

    Seriously, Bryce is adorable! My mother bought a car from him on a Monday and Thursday my hubby and I went back and bought a car from him. AND, we weren’t... even shopping for a car!!! He’s great AND honest!

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Gia Mosgrove, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Cadillac and positive feed...back means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

  • 5.0 out of 5
    August 4, 2018

    My service experience was exceptional. The waiting room is very comfortable. I enjoy the friendly atmosphere as well as healthy snacks and coffee.... I will continue to have my service completed at Courtney!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi, we are so pleased you enjoyed your visit to Courtesy Cadillac! If you have any further questions, please don't hesitate to reach out!

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