Reviews
No tags price sticker stuck to windows Cameron did not
No tags price sticker stuck to windows Cameron did not help not sure y i.was treated bad
No tags price sticker stuck to windows Cameron did not
No tags price sticker stuck to windows Cameron did not help not sure y i.was treated bad
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Wonderful bunch of people, answered all my questions and
Wonderful bunch of people, answered all my questions and gave me a great deal would highly recommend!
Wonderful bunch of people, answered all my questions and
Wonderful bunch of people, answered all my questions and gave me a great deal would highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I still do not have my truck yet , was called an told it
I still do not have my truck yet , was called an told it was ready for pickup, but on arrival , started truck and engine light still on , its still at the dealership , something about the DEF was removed an exhaust modified , but this was done before I purchased as it was sold to me with these modifications which I did not know until after the purchase a month or so later , if there is an issue then maybe you need to replace the truck with an identical truck as I need it back
I still do not have my truck yet , was called an told it
I still do not have my truck yet , was called an told it was ready for pickup, but on arrival , started truck and engine light still on , its still at the dealership , something about the DEF was removed an exhaust modified , but this was done before I purchased as it was sold to me with these modifications which I did not know until after the purchase a month or so later , if there is an issue then maybe you need to replace the truck with an identical truck as I need it back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Fast and friendly service .
Fast and friendly service . I got there at 3:30 and I was out the door by 4 and paid less than I anticipated.
Fast and friendly service .
Fast and friendly service . I got there at 3:30 and I was out the door by 4 and paid less than I anticipated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They always take care of me!
They always take care of me! I went in for an oil change and tire rotation.
They always take care of me!
They always take care of me! I went in for an oil change and tire rotation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We’re delighted to hear our team consistently takes great care of you—your oil change and tire rotation were handled with the reliability you deserve. We look forward to your next visit! Reach us anytime at 859 745 4424
They were very nice to me and very clean and respectful
They were very nice to me and very clean and respectful and knowledgeable about my truck and the problem
They were very nice to me and very clean and respectful
They were very nice to me and very clean and respectful and knowledgeable about my truck and the problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re thrilled to hear our team was kind, respectful, and knowledgeable while addressing your truck’s needs. If you need further assistance, please contact us at 859 745 4424.
Fast,friendly,professional service.
Fast,friendly,professional service.Answered my questions and gave me options on service and new tire costs.
Fast,friendly,professional service.
Fast,friendly,professional service.Answered my questions and gave me options on service and new tire costs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that our team provided fast, friendly, and professional service. Our goal is to ensure every customer feels informed and valued, and we’re delighted to know we hit the mark for you. We truly appreciate your feedback and look forward to serving you again in the future. Sincerely, Rod Hatfield Service Team
Everyone there was extremely friendly and easy going.
Everyone there was extremely friendly and easy going. Mike S. made it a dream to purchase a new car. There was no pressure at all. Mike Y also was very easy going and helped so much through the process.
Everyone there was extremely friendly and easy going.
Everyone there was extremely friendly and easy going. Mike S. made it a dream to purchase a new car. There was no pressure at all. Mike Y also was very easy going and helped so much through the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your glowing 5-star review! 😊 We’re thrilled to hear that Mike S. and Mike Y. made your car-buying experience a dream with their friendly and no-pressure service. 🌟 Your kind words truly brighten our day! We look forward to serving you again! 🚗 Best regards, Rod Hatfield CDJR Team
Excellent service.
Excellent service. The dealership went above expectation to ensure my wife and i where satisfied.
Excellent service.
Excellent service. The dealership went above expectation to ensure my wife and i where satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that our team exceeded your expectations. 🌟 Your kind words mean the world to us! We look forward to serving you again! 🚗 Best regards, Rod Hatfield CDJR Team
Very quick, knowledgable, and competent service
Very quick, knowledgable, and competent service department. I started going to Rod Hatfield after the service center closer to me gave me the run around on a warranty issue. They strung me along for 4-5 months. Rod Hatfield took care of it in 3 days. Highly Recommend!
Very quick, knowledgable, and competent service
Very quick, knowledgable, and competent service department. I started going to Rod Hatfield after the service center closer to me gave me the run around on a warranty issue. They strung me along for 4-5 months. Rod Hatfield took care of it in 3 days. Highly Recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic 5-star review! We’re thrilled that our service department provided quick and competent service, resolving your warranty issue. Our team is dedicated to delivering reliable care, and your recommendation truly means a lot. We’re honored to have your trust and look forward to serving you again! 🚗