Rod Hatfield Chrysler-Dodge-Jeep-RAM

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4.2
(58 reviews)
Visit Rod Hatfield Chrysler-Dodge-Jeep-RAM
Sales hours: 8:30am to 7:00pm
Service hours: 8:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:30am–5:00pm
Tuesday 8:30am–7:00pm 8:30am–5:00pm
Wednesday 8:30am–7:00pm 8:30am–5:00pm
Thursday 8:30am–7:00pm 8:30am–5:00pm
Friday 8:30am–7:00pm 8:30am–5:00pm
Saturday 8:30am–5:00pm 8:30am–2:00pm
Sunday Closed Closed
(859) 745-4424 (859) 745-4424

Inventory

See all 142 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2020.
Rod Hatfield on Lexington Avenue in Winchester KY treats the needs of each individual customer with paramount concern. We know that you have high expectations and we aim to surpass those expectations during your visit. As a New/Certified Used car and truck dealer we enjoy the challenge of meeting and exceeding those standards each and every time. No matter the situation WE CAN HELP...No credit Bad credit Bankruptcies Repos Divorces; No Matter The Situation...WE CAN HELP...Allow us to demonstrate our commitment to excellence.We are proudly serving Lexington Richmond Louisville Georgetown Frankfort Winchester & all surrounding areas.
Creating A Higher Standard

Service center

Phone number

Service hours

Monday
8:30am–5:00pm
Tuesday
8:30am–5:00pm
Wednesday
8:30am–5:00pm
Thursday
8:30am–5:00pm
Friday
8:30am–5:00pm
Saturday
8:30am–2:00pm
Sunday
Closed

Reviews

4.2
(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Amazing salesmen and dealership

We drove all night from Nc to come get a car my husband wanted. We got there before they opened and were m er by Jordan Wilkins and the other staff members/salesmen. He took his time and went through everything. Then after purchasing the car Andrew Clark and Jordan assisted my husband with strapping the car down to make the trip back home. Everyone at this dealership were friendly kind and understanding for our sleepy conversation. Urged us to take time that we needed to make this big cash purchase. These guys hands down amazing

5.0

Amazing salesmen and dealership

We drove all night from Nc to come get a car my husband wanted. We got there before they opened and were m er by Jordan Wilkins and the other staff members/salesmen. He took his time and went through everything. Then after purchasing the car Andrew Clark and Jordan assisted my husband with strapping the car down to make the trip back home. Everyone at this dealership were friendly kind and understanding for our sleepy conversation. Urged us to take time that we needed to make this big cash purchase. These guys hands down amazing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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4.0

We bought a car from Rod Hatfield and the salesman was

We bought a car from Rod Hatfield and the salesman was fine. However I believe they could have given us a better deal on the car we bought.

4.0

We bought a car from Rod Hatfield and the salesman was

We bought a car from Rod Hatfield and the salesman was fine. However I believe they could have given us a better deal on the car we bought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thanks for the service.

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5.0

They took good care of me I was satisfied with the deal

They took good care of me I was satisfied with the deal and have always had a good experience.

5.0

They took good care of me I was satisfied with the deal

They took good care of me I was satisfied with the deal and have always had a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

They are always helpful and friendly every time we come

They are always helpful and friendly every time we come in. Love doing business with them.

5.0

They are always helpful and friendly every time we come

They are always helpful and friendly every time we come in. Love doing business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Jacob was an excellent guy to work with.

Jacob was an excellent guy to work with. Good group to work with and no hassle!

5.0

Jacob was an excellent guy to work with.

Jacob was an excellent guy to work with. Good group to work with and no hassle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Nice people helped me get a sweet ride as well as a

Nice people helped me get a sweet ride as well as a matching one for my wife. Keep doing the right thing guys because its working for you!!

5.0

Nice people helped me get a sweet ride as well as a

Nice people helped me get a sweet ride as well as a matching one for my wife. Keep doing the right thing guys because its working for you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Great customer service, Great use of my time.

Great customer service, Great use of my time. Very knowledgeable personnel. Open to all questions and gave detailed answers. Very Satisfied with the experience at Rod Hatfield's. I will recommend people to visit when looing for a vehicle.

5.0

Great customer service, Great use of my time.

Great customer service, Great use of my time. Very knowledgeable personnel. Open to all questions and gave detailed answers. Very Satisfied with the experience at Rod Hatfield's. I will recommend people to visit when looing for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

DWAYNE TAYLOR IS ALWAYS HELPFUL AND FRIENDLY.

DWAYNE TAYLOR IS ALWAYS HELPFUL AND FRIENDLY. Because of him I'll always be a repeat customer.

5.0

DWAYNE TAYLOR IS ALWAYS HELPFUL AND FRIENDLY.

DWAYNE TAYLOR IS ALWAYS HELPFUL AND FRIENDLY. Because of him I'll always be a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Found what we wanted they messaged me had us come in look

Found what we wanted they messaged me had us come in look at what we wanted test drove , I felt they was true to their words about everything we worked out everything we wasn’t in there long at all and out the door in our new ride

5.0

Found what we wanted they messaged me had us come in look

Found what we wanted they messaged me had us come in look at what we wanted test drove , I felt they was true to their words about everything we worked out everything we wasn’t in there long at all and out the door in our new ride

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Not happy with service department.

Not happy with service department. The company sent me a coupon for a discount on my oil change. Then they would not honor it.

1.0

Not happy with service department.

Not happy with service department. The company sent me a coupon for a discount on my oil change. Then they would not honor it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 58 reviews