Reviews
Write a reviewTreated professionally and fairly.
Treated professionally and fairly. Received fair trade-in offer on my ?19 Trax to buy up to a ?25 Trax.
Treated professionally and fairly.
Treated professionally and fairly. Received fair trade-in offer on my ?19 Trax to buy up to a ?25 Trax.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. MARTIN PAUL! He did something amazing for my
Mr. MARTIN PAUL! He did something amazing for my daughter and myself today and we cannot thank him enough Upon meeting him he was instantly upbeat & vibrant full of life‼️ He's definitely someone who I would definitely want to work with when purchasing a vehicle this is one salesman who knows and exceeds the expectations of customer service thank you so much Mr Martin ‼️ happy sales to you
Mr. MARTIN PAUL! He did something amazing for my
Mr. MARTIN PAUL! He did something amazing for my daughter and myself today and we cannot thank him enough Upon meeting him he was instantly upbeat & vibrant full of life‼️ He's definitely someone who I would definitely want to work with when purchasing a vehicle this is one salesman who knows and exceeds the expectations of customer service thank you so much Mr Martin ‼️ happy sales to you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David C.
David C. Was very professional, courteous and kind. He answered my questions, gave us time to shop around and think without hovering over us. I decided to check out a few other dealerships and he was very understanding, did not hound us . When I chose to go back to purchase my original choice, David made the buying process as quick and easy as possible.
David C.
David C. Was very professional, courteous and kind. He answered my questions, gave us time to shop around and think without hovering over us. I decided to check out a few other dealerships and he was very understanding, did not hound us . When I chose to go back to purchase my original choice, David made the buying process as quick and easy as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andy did a great job getting my deal done and was very
Andy did a great job getting my deal done and was very knowledgeable on my new truck
Andy did a great job getting my deal done and was very
Andy did a great job getting my deal done and was very knowledgeable on my new truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Even though they were dealing with the CDK hack having
Even though they were dealing with the CDK hack having some services down, they were able to put me in a vehicle. Really appreciate how easy it was because I had done my research on all the info they had posted online. Gabe Kremer was easy to work with and not pushy.
Even though they were dealing with the CDK hack having
Even though they were dealing with the CDK hack having some services down, they were able to put me in a vehicle. Really appreciate how easy it was because I had done my research on all the info they had posted online. Gabe Kremer was easy to work with and not pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service department lied about working on car, (can tell
Service department lied about working on car, (can tell if they even unlock the doors using car manufacturer's app), delayed us over 3 days beyond quoted date, and still didn't get the job done.
Service department lied about working on car, (can tell
Service department lied about working on car, (can tell if they even unlock the doors using car manufacturer's app), delayed us over 3 days beyond quoted date, and still didn't get the job done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Andy Hanck and his team were wonderful, so happy with the
Andy Hanck and his team were wonderful, so happy with the whole process. Great work!
Andy Hanck and his team were wonderful, so happy with the
Andy Hanck and his team were wonderful, so happy with the whole process. Great work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My buying experience was great!
My buying experience was great! Parker Luck was our salesperson & he treated us like family (honest & open). He drove the car & got familiar with it (including CarFax report) before we arrived. Marty, the sales manager, walked us through the numbers and answered our questions. I did my homework so I knew he gave me a fair price. And Finance did not pressure me into buying add-ons. The whole process was easy & stress free. I highly recommend Parker Luck & the team at Kerry Chevrolet-Hyundai of Alexandria.
My buying experience was great!
My buying experience was great! Parker Luck was our salesperson & he treated us like family (honest & open). He drove the car & got familiar with it (including CarFax report) before we arrived. Marty, the sales manager, walked us through the numbers and answered our questions. I did my homework so I knew he gave me a fair price. And Finance did not pressure me into buying add-ons. The whole process was easy & stress free. I highly recommend Parker Luck & the team at Kerry Chevrolet-Hyundai of Alexandria.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was by far the best experience that I have had
This was by far the best experience that I have had working with a dealership. Andy made it an stress-free and cooperative discussion and helped me nail down a payment for my ideal car that made sense for me. Matt answered all of my questions when walking me through all of the new technology and functions in the car. I could not recommend working with Kerry in Alexandria more!
This was by far the best experience that I have had
This was by far the best experience that I have had working with a dealership. Andy made it an stress-free and cooperative discussion and helped me nail down a payment for my ideal car that made sense for me. Matt answered all of my questions when walking me through all of the new technology and functions in the car. I could not recommend working with Kerry in Alexandria more!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gabe and the team at Kerry in Alexandria were very
Gabe and the team at Kerry in Alexandria were very friendly and professional with the purchase of my new Tucson. I will be proud to tell everyone where I got it. Thank you Jeff Lipscomb
Gabe and the team at Kerry in Alexandria were very
Gabe and the team at Kerry in Alexandria were very friendly and professional with the purchase of my new Tucson. I will be proud to tell everyone where I got it. Thank you Jeff Lipscomb
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car