Joseph Cadillac Subaru

(3.4) 6 reviews

Dealer on Cars.com since September 2002

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

3.4
6 lifetime reviews.
  • Disorganized and very communication

    I was looking for a used car and used cars.com to submit an inquiry to this dealership. I was answered fairly quickly and informed that the car had ju...st come in and was being detailed/prepped for sale and would it be ok to wait until the end of the week for details/pictures. The end of the week came and went and no communication so in the middle of the following week I sent another email, nothing back. By the start of the 3rd week I got an email asking if I would like pictures of the vehicle via email or text, I replied email. The following email I got said that the car had been sold the previous week!

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Couldn't have been easier

    Car dealerships and the buying experience can such a drag. Not at Joseph. They have been in business for 40 years for a reason. They care about the...ir customers and want you for life. I don't buy cars often or haphazardly. I've only owned 2 in the last 22 years - both Nissans. I decided I wanted a Subaru, and between the amazing car and car buying experience, I foresee myself returning to Joseph - 10 years down the road when I'm ready for a new one ;) And I have confidence they will be here and still employing the same great people. Doug and Justin were both top notch!!!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Direct and efficient

    Direct and to the point. Quick negotiations with my salesman. There wasn't any "take it to my manager shenanigans". Financing was quick and efficient!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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Service & Repair

Service Reviews

3.4

1 lifetime reviews of the Service Department.

  • unprofessional-go somewhere else!

    During the process of purchasing a used car at this dealership, it took over a week to get any where after applying. During that time, we spoke to a ...manager, 3 sales people, and both financial associates. All advised that it would just take a little more time. Although we were told the car would be held while the purchase was being finalized, they sold the car to someone else!!!!! We were not told until WE called AGAIN to check on the status. Completely unprofessional and disrespectful experience with this dealership.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since September 2002


"Exceptional Service Every Day"
Joseph Cadillac Subaru
7600 Industrial Rd Florence, KY 41042
New (859) 795-4453
Used (859) 692-4085
Service (859) 692-4081
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