Joseph Cadillac Subaru

3.1 out of 5 (3.1) 9 reviews

Dealer on Cars.com since September 2002

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

3.1 out of 5 3.1
9 lifetime reviews.
  • 1.0 out of 5
    May 22, 2018

    Would not recomend this dealership to anyone I am Very dissatisfied and I will Will never be back to his place again just Go elsewhere.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kyle, I am sorry we upset you. I would be more than happy to assist. However I would need more detail regarding what happened? Please feel free to em...ail me directly at andy.held@josephsubaru.com. Thanks! Andy


  • 2.0 out of 5
    March 9, 2018

    Contacted Joseph Subaru concerning used car. Took one week to respond. I asked if vehicle was AWD. They said no. External marking on vehicle sa...id it was AWD. I checked the GM build sheet based on the Vin number. Indicated AWD. I asked the salesperson to double. Response RWD. I told the data I had, suggested they put car on rack and check for front and rear differentials. They text me "we checked, it is definitely AWD" Really??? Glad I did not drive 70 miles to see it and find this out

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 5.0 out of 5
    January 17, 2018

    I emailed the dealership about a car I was interested in and was informed that the car had just been sold. I received an email the following day letti...ng me know that the customer changed their mind and the car was now available. I went to drive the car that night and the salesman was very knowledgeable about Subarus. I test drive the car and told the salesman that I thought it needed an alignment. I bought the car and they had it detailed and aligned the next day. When I came tonfrt it the salesman spent almost an hour in the car showing me how to work everything and he linked my phone and personalized a lot of the features for me. He was amazing!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
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  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since September 2002


"Exceptional Service Every Day"
Joseph Cadillac Subaru
7600 Industrial Rd Florence, KY 41042
New (859) 795-4453
Used (859) 692-4085
Service (859) 692-4081
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