Reviews
Write a reviewI had a very bad experience at Toyota, a Bowling Green.
I had a very bad experience at Toyota, a Bowling Green. I purchased a car on a Friday afternoon on Monday. I had found out the insurance I had was going to double after shopping around nothing was looking any better I called the dealership they told me the car is mine. I bought it, they did not offer me any other options. I thought that was very rude and unprofessional not to offer me anything else. I had equity in my car a great amount. It’s not as if I walked in there empty-handed I would have been returning customer had they worked with me. I did ask the general manager. If there was someone else I could speak with. He told me he was it, which led me to believe he on the dealership. No surprise to me that is not true. I did call the dealership back and expressed my concerns. I was told someone would give me a call. I have not received any call to date.
I had a very bad experience at Toyota, a Bowling Green.
I had a very bad experience at Toyota, a Bowling Green. I purchased a car on a Friday afternoon on Monday. I had found out the insurance I had was going to double after shopping around nothing was looking any better I called the dealership they told me the car is mine. I bought it, they did not offer me any other options. I thought that was very rude and unprofessional not to offer me anything else. I had equity in my car a great amount. It’s not as if I walked in there empty-handed I would have been returning customer had they worked with me. I did ask the general manager. If there was someone else I could speak with. He told me he was it, which led me to believe he on the dealership. No surprise to me that is not true. I did call the dealership back and expressed my concerns. I was told someone would give me a call. I have not received any call to date.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Car fixed!
I came in yesterday and had an overall bad experience.... but... I talked to the service manager and came back in this morning. He was immediately very helpful and had the issues fixed in less than 30 minutes! I think I might’ve just showed up on a busy day yesterday. But overall the environment and staff are very pleasing and nice.
Car fixed!
I came in yesterday and had an overall bad experience.... but... I talked to the service manager and came back in this morning. He was immediately very helpful and had the issues fixed in less than 30 minutes! I think I might’ve just showed up on a busy day yesterday. But overall the environment and staff are very pleasing and nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael we appreciate you allowing us to work with you to rectify the situation. We appreciate your business. Thank you very much!
Great experience trading vehicles
Courtney Miller is the greatest, very easy to communicate with, one of the most courteous, knowledgeable salespeople I have ever had the pleasure of working with she goes above and beyond to see that you are completely satisfied with your vehicle purchase experience.
Great experience trading vehicles
Courtney Miller is the greatest, very easy to communicate with, one of the most courteous, knowledgeable salespeople I have ever had the pleasure of working with she goes above and beyond to see that you are completely satisfied with your vehicle purchase experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. Hendricks we really appreciate your business and thank you for sharing about your pleasant experience with Courtney and our dealership.
Dedicated
I can be a difficult buyer, I know what I want and what I?m willing to pay. Kyle Gomer was a great and dedicated salesman, he went out of his way and actually drove over 130 miles to bring me the truck and paperwork when me and my wife couldn?t get to the dealership. He was always professional and willing to work to help us with our purchase. When it comes time to buy another we will definitely see him again.
Dedicated
I can be a difficult buyer, I know what I want and what I?m willing to pay. Kyle Gomer was a great and dedicated salesman, he went out of his way and actually drove over 130 miles to bring me the truck and paperwork when me and my wife couldn?t get to the dealership. He was always professional and willing to work to help us with our purchase. When it comes time to buy another we will definitely see him again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Travis, we appreciate you recognizing how Kyle gives great service. We are glad we could accommodate you by delivering the truck and the paperwork. Thank you for your business.
Amazing Experience!
This was the easiest car buying experience I have ever had! I typically dread car shopping. Courtney Miller is amazing! She made the entire experience so easy and actually enjoyable! Courtney went above and beyond to help me feel comfortable and to walk me and my husband through the process of leasing for the first time. We got started right before closing but she stayed, was more than patient in answering our questions and even made sure I contacted her in the following few days to stop in so she could take the time to show me all if the details in the vehicle! Amazing experience with Courtney at Toyota!
Amazing Experience!
This was the easiest car buying experience I have ever had! I typically dread car shopping. Courtney Miller is amazing! She made the entire experience so easy and actually enjoyable! Courtney went above and beyond to help me feel comfortable and to walk me and my husband through the process of leasing for the first time. We got started right before closing but she stayed, was more than patient in answering our questions and even made sure I contacted her in the following few days to stop in so she could take the time to show me all if the details in the vehicle! Amazing experience with Courtney at Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Kristie for sharing about how easy your car Buying Experience was. Enjoy your new vehicle and thank you for choosing CourtneybatvToyota of Bowling Green.
Awesome Experience!!
This was the easiest car buying experience I have ever had! I typically dread car shopping. Courtney Miller is amazing! She made the entire experience so easy and actually enjoyable! Courtney went above and beyond to help me feel comfortable and to walk me and my husband through the process of leasing for the first time. We got started right before closing but she stayed, was more than patient in answering our questions and even made sure I contacted her in the following few days to stop in so she could take the time to show me all if the details in the vehicle! Amazing experience with Courtney at Toyota!
Awesome Experience!!
This was the easiest car buying experience I have ever had! I typically dread car shopping. Courtney Miller is amazing! She made the entire experience so easy and actually enjoyable! Courtney went above and beyond to help me feel comfortable and to walk me and my husband through the process of leasing for the first time. We got started right before closing but she stayed, was more than patient in answering our questions and even made sure I contacted her in the following few days to stop in so she could take the time to show me all if the details in the vehicle! Amazing experience with Courtney at Toyota!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kristie, we are glad that you and your husband had a pleasant experience with Courtney. We appreciate your business.
Our Visit
I talked with Courtney for a day or two regarding the available cars. I talked with other dealers. Finally, we decided to drive down to Bowling Green to look at a 2017 Touring 4 Prius. As this was Courtney’s day off, she had Chris meet with us. The car was cleaned up and ready to drive home if we decided to buy. The price and trade in value could not be beat. We bought it on the spot. We have enjoyed our new car.
Our Visit
I talked with Courtney for a day or two regarding the available cars. I talked with other dealers. Finally, we decided to drive down to Bowling Green to look at a 2017 Touring 4 Prius. As this was Courtney’s day off, she had Chris meet with us. The car was cleaned up and ready to drive home if we decided to buy. The price and trade in value could not be beat. We bought it on the spot. We have enjoyed our new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making the drive to see us at Toyota of Bowling Green. The 2017 Prius 4 Touring is a nice car. Thank you for sharing about your experience with Chris & Courtney.
2018 4 Runner
I called Kevin Grey salesperson at Toyota of Bowling Green, KY, Told him what I was looking for and the options I wanted. He communicated through text and telephone until he found what I was looking for. Color, options and price range. I took my trade in the next day and was given what I felt was a more than fair price for my trade. We worked out some details and traded in just a few minutes. Kevin was instrumental through the complete process. We agreed on a time to pick up the 4 runner, when I arrived it was detailed and ready. The business office was prepared and had papers ready to explain and sign. I have dealt with Toyota of Bowling Green for a few years and have always been treated fairly.
2018 4 Runner
I called Kevin Grey salesperson at Toyota of Bowling Green, KY, Told him what I was looking for and the options I wanted. He communicated through text and telephone until he found what I was looking for. Color, options and price range. I took my trade in the next day and was given what I felt was a more than fair price for my trade. We worked out some details and traded in just a few minutes. Kevin was instrumental through the complete process. We agreed on a time to pick up the 4 runner, when I arrived it was detailed and ready. The business office was prepared and had papers ready to explain and sign. I have dealt with Toyota of Bowling Green for a few years and have always been treated fairly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We hope you enjoy your 2018 Toyota 4Runner and we really appreciate your business.
Great!!!!!
These guys are wonderful to work with!!!! I recommend Chris to anyone!!! I will always want to go back to deal with them!!! Thanks guys! Kiley Muse
Great!!!!!
These guys are wonderful to work with!!!! I recommend Chris to anyone!!! I will always want to go back to deal with them!!! Thanks guys! Kiley Muse
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Kiley. We value your business and we are glad your experience with Chris was a very good one.
Wonderful experience!
I had a great experience buying my first car with Toyota thanks to Chris Bowling! He was very friendly and helpful with any questions. He helped me find the vehicle that had everything I was looking for and I drove off the lot in a new vehicle I love!
Wonderful experience!
I had a great experience buying my first car with Toyota thanks to Chris Bowling! He was very friendly and helpful with any questions. He helped me find the vehicle that had everything I was looking for and I drove off the lot in a new vehicle I love!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Kelsey. Chris is a awesome salesperson. Enjoy your new vehicle.