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I had wonderful experiences with both Antonio and Adam.
I had wonderful experiences with both Antonio and Adam. They’re great guys and I’d happily buy from either again.
Very nice working with this dealership.
Very nice working with this dealership. They keep me updated weekly on on the status of my vehicle.once my vehicle was ready for pickup we were in out quickly. We appreciated the no-pressure sales on the warranties. The best experience we have had buying a vehicle. Everyone is very helpful.
Mike is friendly, knowledgeable and not pushy.
Mike is friendly, knowledgeable and not pushy. Overall, it was a great experience. All of the team are helpful and welcoming. The financing process was quick and easy. I highly recommend Acura Columbus!
Great news! Thanks for giving us the opportunity to help. We appreciate the recommendation. - John Connelly Owner/Acura Columbus
The dealership location is prime.
The dealership location is prime. Great access to it. Cars presented on the lot and inside. For the most part polite and friendly sales associates, management. I worked with Gonzales on one visit, with Sam McHale on another visit. Got back and spoke with Gonzales again and told him I haven't gotten any follow up calls from him. Anyways, I'd like to look at the Acura 2021. Test drove it on a Friday evening. Saturday morning I called to place a hold deposit on the car to hold it. When I came back sure enough sales rep or another person let the car be used by another person an had 30 plus miles on it. Mr. Cole and I spoke about this incident and Mr. Cole was able to resolve the issue, where Gonzales tried to suggest that I misunderstood the entire issue. I do not mean any harm to anyone ever, but I strongly believe Gonzales has to follow common sense and do what he says he would. A good opportunity for improvement. The best sales person was Mr. Sam McHale, very polite and professional sales representative, courteous and knowledgeable. He well deserved 10 stars. Mr. Adam Hannah really did a fantastic job processing all documentation for me and got me on the road in no-time! Car itself is amazing, great deal! Love every minute driving it!
Thanks for the review — and your kind words for Tom Cole, Sam McHale and Adam Hannah. I am sorry it did not go well with you and Antonio, but I have to say that he is an incredible person to me and we are very lucky to have him on our team. Please hold me accountable for any problems — it is ultimately on me and I deserve the 1 star and not Antonio. I hope that you will stick with us in the future and I bet that if given the chance in the future, Antonio, Sam, Tom and Adam can make you and your friends/family happy. Thank you for the opportunity and I apologize for any problems — please enjoy your car! - John Connelly Owner/Acura Columbus
Greatly appreciate your response, I will be happy to work with your dealership in the future. Thank you!
Nick was awesome, I came in about a year ago and made
Nick was awesome, I came in about a year ago and made sure I came back to him when I was finally ready buy. Low pressure and I could really tell he wasn’t trying to get me into the most expensive unit just the car that was neighbor for me. I would highly recommend seeing Nick if you go into the dealership.
Thanks for coming back! So happy that Nick could help and awesome recommendation. Thanks for the opportunity and congrats on the purchase. - John Connelly Owner/Acura Columbus
Francesco was awesome, very professional, knowledgeable
Francesco was awesome, very professional, knowledgeable about the car, and kept his word on all things asked and wanted for the vehicle! Even checked on me after leaving, and the following day! I recommend Francesco for all your Acura needs, and can't wait to buy my next car from him!! Love my 2022 Acura! Thanks Francesco and the Entire Acura Team! Robinette Simpkins
Thanks Robinette! So nice — Fantastic Francesco. Thanks for the opportunity and hopefully you will stay with us for years and years! - John Connelly Owner/Acura Columbus
Tom Cole and Mike Shay were great to work with.
Tom Cole and Mike Shay were great to work with. Highly recommend this place. We would go back.
Thanks for the recommendation! Believe it or not, but between Tom and Mike there is over 50 years experience selling Acuras! Hope to see you back. - John Connelly Owner/Acura Columbus
Justin was great throughout the entire process!
Justin was great throughout the entire process! Very responsive and worked to get the best deal for me. Acura Columbus is charging MSRP while the other dealer in Columbus is marking up their cars. Acura Columbus has won my future business for this fact.
Thank you very much - look forward to working with you for years to come! I am glad Justin was able to help and thanks for the opportunity. - John Connelly Owner/Acura Columbus
Steve was great!
Steve was great! Acura Columbus offered me the best deal I could find the first time. No hassle.
Thanks Ron! Love it - no hassle. So nice to read. Thanks for the opportunity. - John Connelly Owner/Acura Columbus
Antonio was absolutely amazing.
Antonio was absolutely amazing. No pushy salesman pressure or annoying follow-up calls after the initial test drive. We conducted most of our business via text message which was super convenient too. I would highly recommend working with Antonio if you're in the market for a new Acura. Super happy with my '22 MDX and the amazing customer service I received through the ordering process. I won't go anywhere else when considering a new or used Acura.
Fantastic! Very glad to have you as our customer and I really enjoy reading about no pushiness! Thanks, John Connelly Owner/Acura Columbus