INFINITI of Columbus

Was made fun by a sales man under his breath. Other sales men refused to greet me on the way out. I felt terrible after making a huge life decision and... I still don’t understand why because I gave them my 8 year savings.

Stay away from this place. Not professional. Will not negotiate off prices at all. And on top of that, their sales manager Mike Elsworth actually personally... insulted us shouting out of his office into the showroom. Upper management didnt seem to car either. Just bad business. Stay clear. You have other choices.

JR and Melissa are amazing. I Recommend this dealership to anyone looking for a car

Finance Mgr Melissa has not returned my call regarding refund status that was requested 4mths ago. She keeps promising I’m tops to get handled but I never... ever get the call back I’m promised.

I purchased my new vehicle from here and from the salesman to the GM to the finance manager they were top notch! Very impressed and excited that I found... them with the help of cars.com. Best buying experience I've had!

i went to see a car and I had a drive test and the guy didn't say a word or explained to me anything about the car, until they saw I was interested they... started sending me several emails, bad customer service.

It's a great experience. Andrew helped me a lot to find the car I want.

Kendell is a great salesman and follows up to answer all questions. He is a real asset to you.

Great service and salesmanship from Kendell -- he is a great one for Infiniti!

I recently purchased a 2017 Q60 from Infiniti of Columbus. I worked mostly with Elie Hachem. Even after doing research, I wasn't sure what to expect... from the brand or from this particular dealership in terms of overall experience. I have to say that I was pleasantly surprised. Elie in particular was incredibly great to work with. He was very welcoming, engaging and thorough. He was also very knowledgeable about the Infiniti brand and products. Most importantly he did not pressure or rush me into purchasing something I did not want. He made sure that I was satisfied and gave me an opportunity to think about my decision... which was very much appreciated. He also came in on his day off to close the deal! This in my opinion is going above and beyond. The other Infiniti of Columbus dealership associates were also very welcoming. The dealership sales office and service area were very nice, clean and modernly appointed (very classy). Coming from Acura, this experience has made me proud to be a part of the Infiniti family. This brand is definitely going places. I am also very happy with my purchase and would recommend this dealership and specifically Elie Hachem.