MAG Midwestern Auto Group

Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

MAG Midwestern Auto Group Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2016

About Us

...



Midwestern Auto Group is your source for premium new European automobiles and top-of-the-line, pre-owned models in the Columbus, Ohio area. With over 40 years of experience, our professionals have maintained a solid commitment to our clients by delivering premium automobiles to generations of drivers.

Our friendly team of sales consultants listen to the needs of our customers and are committed to helping you find your perfect automobile. From the test drive, to financing, to routine service appointments, our helpful staff at MAG is there to assist you through every step.

"MAG / Midwestern Auto Group: The World's Largest Group of European Brands"

Service

Wheel Balance

$59.95 and up*

Tire Rotation

$29.95 and up*

Oil, Filter Change

$69.95 and up*

Heating, Cooling Diagnosis

$125 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.5 out of 5 2.5
49 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    November 13, 2018

    Took my wife's Q5 in for 20,000 service which was to be included with lease agreement. I was told this service wasn't written into the deal... despite discussing this item with the finance manager. My fault for not checking all paperwork. Beware of this dealerships tactics and review all written items to ensure they comply with oral agreement.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    June 17, 2018

    My wife and I went to MAG with all intention to purchase either a new Audi or Jaguar. The dealership has beautiful showrooms, cafe stations, and many... other creature comforts. Unfortunately it did not take long to realize that the salesperson both at Audi and Jaguar were the proverbial "car salesman". Once the discussion of price began, both salesman went straight to the games of "Let me take this to my manager and see what we can do". When they came back after a minimum ten minutes they just moved numbers around and made no attempt to actually deal. Now I'm not looking for them to give the vehicles away. I know it's a business and everyone needs to make a living. But don't waist our time trying to wear us down. Long story short, we walked out. We will never purchase from MAG. The vehicles we were considering were around the 80k price point. The next day we drove to the Dayton area and purchased a 2018 Jaguar F Type.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 11, 2018

    I had been looking for a specific Mini Cooper 2 dr hardtop and MAG had a 2018 dark Blue Mini 2 dr on the lot. From the moment I was met by Kelsey the... sales associate, I was treated with her knowledge and kindness for my interest in the car. The whole sales and financing experience were fabulous and took very little time to complete. I drove away in the Mini Cooper I wanted at a fair price and great sales service. Thank you to MAG Mini for their outstanding work.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    March 10, 2018

    Car came in for service...damage to driver's car seat leather. Also, there was no faucet handle in the Rolls Royce restroom service area - I had to go... to the other restroom for volkswagen.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    January 19, 2018

    I purchased anew discovery luxury edition. Working with Chelsea with some help from Bobwas a great experience. They wanted to take all time needed to... answer questions and did not pressure at any point. After my purchase, I was nervous and had some buyers remorse. I went back into the dealership and talked with Barry, Dino, Chelsea and Dave. They took a lot of time to discuss any concerns I may have. Took time to review the car with me and even gave me cell numbers to any needs in the future. Hoping the service I received continues to any maintenance needed. Thank you

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    July 29, 2017

    The experience shopping for a new Jaguar was one of the most difficult in all my years buying new vehicle. It came to the point of having to almost beg... to be given a price to order the new vehicle. We were treated almost as if the dealership had more than enough vehicles and did not want any more customers. Ended up ordering from a different dealership.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to submit your 2 star rating to us. We truly take it upon ourselves to ensure each customer that visits MAG has a truly ...exceptional experience and apologize for this. We have shared your review with our team and they would like to be in contact with you. In the meantime, if you would like to speak to someone directly, please call 614-889-2571 and ask for Barry Lester, our General Manager. Thank you for taking the time to read this.

  • 1.0 out of 5
    July 24, 2017

    This is NOT the experience I want when buying a Ferrari. The salesman were unprofessional, didn't know the products, and definitely don't care about the... cars or customers. Ferrari needs to consider the damage this dealership is doing their customers.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to submit your 1 star rating to us. We truly take it upon ourselves to ensure each customer that visits MAG has a truly ...exceptional experience and apologize for this. We have shared your review with our team and they would like to be in contact with you. In the meantime, if you would like to speak to someone directly, please call 614-889-2571 and ask for Barry Lester, our General Manager. Thank you for taking the time to read this.

  • 1.0 out of 5
    July 11, 2017

    Terrible experience after purchasing my car (2014 Volvo) from MAG. Had to bring it back immediately after purchasing because the interior was filthy and... needed a wheel alignment. Six months after purchasing and putting less than 3,000 miles on it, I had to bring it in for the 40K service. When I picked up my vehicle, it was over $600. I was told after the service was done that all the filters needed replaced. I was never informed prior to the service of what was being done and the cost. I am still trying to get the answer as to why these filters were not replaced before I purchased the car. The service manager has been no help. He told me to call a different manager. I've emailed and left 2 voicemails and still have not heard back. When I purchased the car, I was told it went through an extensive service inspection. If this were the case, why was it dirty, need a wheel alignment and a few months later, need all new filters?Feeling totally ripped off. And to top it off, there are several large scratches on my vehicle that were not there before dropping it off for service. DO NOT BUY OR HAVE YOUR CAR SERVICED FROM MAG.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to submit your 1 star rating to us. We truly take it upon ourselves to ensure each customer that visits MAG has a truly ...exceptional service experience and apologize for this. We have shared your review with our team and they would like to be in contact with you. In the meantime, if you would like to speak to someone directly, please call 614-889-2571 and ask for Bob Cox, our Service Director. Thank you for taking the time to read this.

  • 2.0 out of 5
    March 14, 2017

    When you contact the service center, the customer service varies depending on who you get to talk to at that moment. Once you get the break down of the... actual charges, which every time I had contacted them for pricing was well above the national averages... they then try to convince you that they can wiggle the price down if you get a lot of work done at the same time. I simply needed them to provide scheduled maintenance this last time and I asked again for pricing which they offered up at $400 - over double the national average for the needs of the service call - oil + filter change, tire rotation, brake inspection, wiper inspection. The reality is that smaller dealers located across the state offer the same if not better service ability, but at a much more reasonable cost to the car owners. I will not be taking my business back to MAG from this day forward.

    2.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Eric, I have shared your review with our management team and we would like to be in touch with you. In the meantime, if you would like to speak with s...omeone directly, please call 614-889-2571 and ask for Bob Cox our Service General Manger. Thank you for your time.

  • 2.0 out of 5
    December 25, 2016

    I was told to come in for a test drive and to fill out for a car. I made it at the appointed time and they had me sign to take a test drive. And then the... appraised my vehicle way under value, and then they said I wouldn't get approved through anyone and I would need $3,000 down. Well needless to say I went somewhere else. Found something newer and less miles

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. It is because of comments like this that we strive to get better everyday and have shared your review with all the manger...s at MAG. We apologize we were not able to serve you better this time around, but know that future customers will receive better service in the future because of your input. Thank you for reading this.

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