MAG Midwestern Auto Group

2.3 out of 5 2.3
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

MAG Midwestern Auto Group Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2016

About Us

...



Midwestern Auto Group is your source for premium new European automobiles and top-of-the-line, pre-owned models in the Columbus, Ohio area. With over 40 years of experience, our professionals have maintained a solid commitment to our clients by delivering premium automobiles to generations of drivers.

Our friendly team of sales consultants listen to the needs of our customers and are committed to helping you find your perfect automobile. From the test drive, to financing, to routine service appointments, our helpful staff at MAG is there to assist you through every step.

"MAG - Affordable European Luxury Everyday!"

Service

Wheel Balance

$59.95 and up*

Tire Rotation

$29.95 and up*

Oil, Filter Change

$69.95 and up*

Heating, Cooling Diagnosis

$125 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.3 out of 5 2.3
58 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 9, 2019

    Dont buy here and dont get serviced here. They are not recognized by audi. I cant believe with a service contract and car warranty I have rear brakes... on metal with 32000 miles. Come on that makes no sense..

    1.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 18, 2019

    TERRIBLE SERVICE SHOP AND DEALERSHIP! I sent my Rolls Royce to this place the first time for service to do the brake pads and there was a rattle noise... they kept my car for more than a month because they had to "wait" for the parts to come from England. I didn't say anything that time i just let it go and so i thought i would give them another chance so i sent my other Rolls Royce for front brake pads and two tires on the rear. They kept it for 11 days to just do that. I called Theresa to just ask if my car was done and she told me no and that was the 9th day so i told her i need my car done that day because i needed it and she said i can ship it to you now , but it is not done. She was so rude and i cannot believe the way she talked to me when i am paying to have my car fixed so i asked for her boss and of course he denied everything and he is worse than Theresa. Basically he just wanted to hang up on me because they are "busy" and i shouldn't ask if my car is done after being there for 11 days for getting brakes and tires done on my Rolls Royce. I called for the General Manager and do you think if this was a decent dealership he or she would call me? No one has not called me seems to me they don't care about their customers experiences and the reputation of the company. I will never recommend this company to anyone EVER the only thing they care about is to take your money and not care about getting the work done.

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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • December 20, 2018

    My time at MAG was amazing! All thanks to Robert in the Landcover department, I was able to find the car of my dreams at a reasonable price! I rate this... a 10 out of 5 I would recommend everyone go to MAG to purchase their car today!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 15, 2019

    What a horrible experience. Took my Audi TT there for a service engine code #2015. (if you look it up it is the manifold) which was covered under my... extended warranty. After a few days Craig called and said it was not the manifold but the rear main seal, but reassured me that it would fix the code. (not covered under warranty and out of pocket cost of $1500) After being several days they let me know that it was more difficult then they had anticipated and they kept it longer. After a few follow up calls (always me calling them, they never called me) the service manager Craig informed me that the starter was cracked. and said they would not accept or deny that they caused that problem, but he would fix it without charge... AWESOME. After they fixed that they informed me that it now had a coolant leak, and it would be an additional $400 to fix it. (I fixed it for $30 once I got it home and that included the antifreeze) Once the car was home the same code returned (duh I knew they didn't listen to me) beyond that, the car is now out of alignment which I am needing to have fixed this week, and the inner fender liner was cut and hanging... Now talking it to a different dealership in Hope's to have it fixed correctly.

    1.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 9, 2019

    Unethical Deception Coerce I was told by sales team my trade in car was wrecked/had accident. I later found my trader car listed for sale transferred... at Car Source with “no accidents” Deception. I still have a car loan on car trade in and it has been 17 days unpaid. My car trade in was listed sold 5/7/2019 and title is owned by my bank. Unethical business practices.

    1.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to submit your review. We are working to turn your feedback into action.

  • 1.0 out of 5
    March 7, 2019

    I bought my paceman car here on the word of the salesperson as well as the manager that, though the car has zero pick up, (in which case I would not have... purchased the car) there is a computer chip that can be installed to allow you to safely drive the car on the highway. The following week when I called to come in for this piece, the service department said there was no such chip for my model of car. I wrote to the company and got a call from a new manager who also promised me that he would get me this chip, he said they did make them for this car and he would get back to me. I’ve never heard back from them again. The car is not safe to drive and the person who works to help customers with any issues told me that the car was only made for one year and then they pulled it because of many problems with it. Repeated emails to the company have gotten me no where. The car is not safe to drive on a highway. When one of the two large doors slams on your leg, it’s not much fun. You can not put two car seats in the back even though it is sold as a full four seater car. The car and the dealership can not be trusted.

    1.0 out of 5
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    3.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    8 people out of 8 found this review helpful. Did you?
    Dealer Response

    We have shared your review with our management team and we would like to be in touch with you. In the meantime, if you would like to speak with someon...e directly, please call 614-889-2571 and ask for Richard Montgomery, our General Sales Manager. Thank you for your time.

  • 5.0 out of 5
    March 6, 2019

    Since purchasing a 2015 Range Rover Evoque, I have had nothing but frustration with the amount of repair required on it. But, I have received nothing... but first class service and treatment from Brian and Josh. They understand the aggravation that I have endured since purchasing this vehicle (from another dealership) and have gone above and beyond anything I have ever experienced at another dealership. Nobody likes to bring their vehicle in for service, but Brian and Josh have made it tolerable. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chris, thank you for taking the time to share your experience. We understand you have your choice of mechanics to repair your vehicle and we are honor...ed to be your trusted dealership. Brian and Josh are wonderful advisors and we are thrilled to hear they were able to exceed your expectations! We look forward to working with you in the future!

  • 1.0 out of 5
    January 29, 2019

    Poor Service, Poor Communication and Exploit Customers. Was charged $500 dollars for a service car issue that I didn't do - Stay away! I have never been... so exploited in all me life!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    December 21, 2018

    Quite disorganized operation. Waited 3 days for a new tire to be installed. As soon as Germaine LRover is open, I will never return to MAG

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 2.0 out of 5
    November 13, 2018

    Took my wife's Q5 in for 20,000 service which was to be included with lease agreement. I was told this service wasn't written into the deal despite discussing... this item with the finance manager. My fault for not checking all paperwork. Beware of this dealerships tactics and review all written items to ensure they comply with oral agreement.

    3.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
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