Byers Imports Porsche

4.8
(319 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 state dealer award View 10 awards
2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (614) 465-4138 (614) 465-4138
Used (614) 465-4131 (614) 465-4131
Service (888) 703-4985 (888) 703-4985

Inventory

  • No photo available
    Porsche Certified
    2021 Porsche 911
    4,484 mi.
    $243,999
  • No photo available
    Porsche Certified
    2019 Porsche Cayenne
    41,502 mi.
    $52,990
  • No photo available
    Porsche Certified
    2021 Porsche Macan
    24,987 mi.
    $47,990
  • No photo available
    Porsche Certified
    2024 Porsche Macan
    4,801 mi.
    $67,990
  • No photo available
    Porsche Certified
    2024 Porsche Macan
    4,274 mi.
    $72,990
See all 9 vehicles from this dealership.

Reviews

4.8
(319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

They are 100 percent " on point"...

First class..from Emily at front desk, she communicated with me as progress was made on my 2000 Boxster, to the techs thorough and quick analysis. When finished, I felt like I have "a new Porsche"..

5.0

They are 100 percent " on point"...

First class..from Emily at front desk, she communicated with me as progress was made on my 2000 Boxster, to the techs thorough and quick analysis. When finished, I felt like I have "a new Porsche"..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so thrilled to hear that your visit to Byers Imports was first class, John. Thank you for recognizing the excellence of our team members - from Emily's communication and checking on progress, to the technicians' thorough analysis and quick turnaround. We are committed to treating each customer like family and providing them with a top-notch experience. We could not be more pleased that we were able to make your 2000 Boxster feel like it's newly bought again! Our whole team takes great pride in delivering unsurpassed service and we are delighted you experienced it here. Thank you for recommending us and we look forward to seeing you again soon!

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5.0

Byers Porsche Service = #1 in Columbus

Tim and team were very professional and understanding. They were able to help me resolve the issue in a very timely manner with minimal friction. If your Porsche needs any work I highly recommend you visit Byers.

5.0

Byers Porsche Service = #1 in Columbus

Tim and team were very professional and understanding. They were able to help me resolve the issue in a very timely manner with minimal friction. If your Porsche needs any work I highly recommend you visit Byers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind review, Albert! We're so pleased to hear that Tim and his team were able to provide excellent service in a timely manner. We strive to ensure our customers have a superior experience at Byers Imports and we are committed to providing comprehensive services for Porsche owners. Your feedback is invaluable to us, as it truly reflects the level of commitment our team provides in support of our clients. We look forward to continue providing the highest level of service and once again thank you for taking the time to review your experience with us.

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5.0

Byers imports …. Porsche Columbus OH Great staff

Scott Cramblett , Harmon and manager Kevin King are awesome. Great to deal with. Financing seamless. This is our second Porsche in 2 years. Well worth the 3 hour drive from Indianapolis to be treated as a valued customer. Highly recommend them for any Porsche or other vehicles offered by Byers imports Columbus Ohio

5.0

Byers imports …. Porsche Columbus OH Great staff

Scott Cramblett , Harmon and manager Kevin King are awesome. Great to deal with. Financing seamless. This is our second Porsche in 2 years. Well worth the 3 hour drive from Indianapolis to be treated as a valued customer. Highly recommend them for any Porsche or other vehicles offered by Byers imports Columbus Ohio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Rick and Ginger, for the wonderful review! We are thrilled to have earned your patronage for your second Porsche in two years. We are delighted that you made the 3 hour drive from Indianapolis to buy your vehicle from us. Our team here at Porsche Columbus always aims to make our customers feel valued throughout their entire buying process, so we will certainly pass along your appreciation of Scott Cramblett, Harmon, and manager Kevin King to our team. Your business is very much appreciated and we can't thank you enough for recommending us to prospective Porsche owners or other customers looking for vehicles with Byers Imports Columbus Ohio. It was a pleasure doing business with you and we look forward to seeing you again soon!

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5.0

Porsche cayenne

Tim at service was accommodating and very cordial , Byers is first class !! Def coming back !! Tim arranged a ride over to Easton for us and arranged for our car to be deliv to us there , we felt very comfortable at byers and appreciate all they done !!

5.0

Porsche cayenne

Tim at service was accommodating and very cordial , Byers is first class !! Def coming back !! Tim arranged a ride over to Easton for us and arranged for our car to be deliv to us there , we felt very comfortable at byers and appreciate all they done !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tom, thank you for choosing Byers Imports to help with your vehicle needs! We appreciate your business and are thankful for your review.

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5.0

Recommend

Great selection of new and used cars (in a sparse market) knowledge and friendly service. Give them a try on your next purchase in the Columbus market. Disclosure: I solely shopped their used cars.

5.0

Recommend

Great selection of new and used cars (in a sparse market) knowledge and friendly service. Give them a try on your next purchase in the Columbus market. Disclosure: I solely shopped their used cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rob, we are so happy you chose Byers Imports to help find your new vehicle! We appreciate your business and are thankful for your review.

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5.0

Excellent Dealership

Great service by Tim Issac and the whole team at Byers. Super happy with the whole buying process, especially delivery - in and out in 1 hour and 30 min with a full rundown of the car and the purchasing process.

5.0

Excellent Dealership

Great service by Tim Issac and the whole team at Byers. Super happy with the whole buying process, especially delivery - in and out in 1 hour and 30 min with a full rundown of the car and the purchasing process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jim, we are so happy that you chose Byers Imports to help find your new vehicle! We appreciate your business and are thankful for your review.

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1.0

Horrible customer service

Horrible process in handling parts, do not recommend for purchases. Because representative upset at my direct answer of what I ordered, my order was canceled.

1.0

Horrible customer service

Horrible process in handling parts, do not recommend for purchases. Because representative upset at my direct answer of what I ordered, my order was canceled.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Anthony, we are sorry you did not have a 5-star experience with us and would love to know more. At your convenience, please email ayochus@byersauto.com

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5.0

Good service on Saturday

Good service, got car in an done in reasonable time, got it back nice an clean!!! 😱,Tim was very helpful explaining th services that were performed...

5.0

Good service on Saturday

Good service, got car in an done in reasonable time, got it back nice an clean!!! 😱,Tim was very helpful explaining th services that were performed...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi! Thank you for trusting Byers Imports to service your vehicle. We appreciate your business and review!

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5.0

Excellent experience

Excellent sales and financial team. Professional and courteous. Very pleased with my interaction. Tim Issac is a great sales rep. Made everything easy and uncomplicated.

5.0

Excellent experience

Excellent sales and financial team. Professional and courteous. Very pleased with my interaction. Tim Issac is a great sales rep. Made everything easy and uncomplicated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ted! Thank you for trusting Byers Imports with your vehicle purchase. We appreciate your business and review, enjoy your new car!

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2.0

Poor Judgment.

I brought my well cared for 911 in for recalls and a starter cable repair. When I picked up the car it has just been washed and had foam all over the place. I went back in to get a towel to wipe it down. The service advisor cam back out and helped me finish cleaning the foam off. This is when I noticed the real problem. I had black foam pieces all over the dah and seats. When I asked what that was. The service advisor said it foam insulation from my defroster vents. He then said I was demonstrating to another customer on my car by turning on my defroster on high. I was shocked and mortified that this man felt it was ok to use my car to demonstrate how to blow out all my foam. I had never experienced any foam out of defroster until then. My car has been a fair weather vehicle since new. Now it will cost thousands to repair what this man has done. I still cannot believe that my car was left with this all over the dash let alone used as a demonstration to another customer. What else was my car used for?

2.0

Poor Judgment.

I brought my well cared for 911 in for recalls and a starter cable repair. When I picked up the car it has just been washed and had foam all over the place. I went back in to get a towel to wipe it down. The service advisor cam back out and helped me finish cleaning the foam off. This is when I noticed the real problem. I had black foam pieces all over the dah and seats. When I asked what that was. The service advisor said it foam insulation from my defroster vents. He then said I was demonstrating to another customer on my car by turning on my defroster on high. I was shocked and mortified that this man felt it was ok to use my car to demonstrate how to blow out all my foam. I had never experienced any foam out of defroster until then. My car has been a fair weather vehicle since new. Now it will cost thousands to repair what this man has done. I still cannot believe that my car was left with this all over the dash let alone used as a demonstration to another customer. What else was my car used for?

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

JL, We are concerned about your experience, and would love to offer some insight. When it comes to the car wash, we deeply apologize for the residual soap. We have worked with our detail team to ensure this does not happen again. Our real concern comes with your interaction with our service team. We absolutely did not use your vehicle as a "demonstration" to another customer. We did however have another customer car in service presenting the same problem, we offered to show you said car. With that being said, we would not try to recreate an issue with a customer car ever, nor did we use your vehicle to "demonstrate" the clear out process. Our team was doing their best to inform you that foam insulation can access and collect in the air vents for your specific year and model, it is a know issue and is accelerated when a vehicle sits for a long time or the defrost and or air conditioning is not used. This is not caused by a single action or event, but the aging of the vehicle. We can assure you that your satisfaction is always our number one goal, and we ask that if you would like to discuss this more that you please give us a call, or service team is standing by and would love to offer any insight that you may seek. We look forward to hearing from you soon.

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