Byers CDJR

Thank you so much for your glowing review! We're thrilled to hear that Wayman made your experience so positive and memorable. Staying after hours to ensure you felt comfortable truly reflects his dedication and passion for helping our customers. Your kind words about his knowledge, enthusiasm, and personable nature mean the world to us. We're so glad you had such a great experience, and we can’t wait to assist you again in the future. If there’s anything more we can do for you, please don’t hesitate to reach out!

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the standard of service we aim to provide. Our team would like to address your concerns and work toward a resolution. If you’re open to it, please contact us directly so we can better understand the situation and make things right. Thank you for your feedback.

I realize this is a used truck and by definition won’t be on prime condition. And shame on me for not doing a better check!! But this vehicle could not have passed any inspection that might have been done. Here is a list I found so far; running lights do not work. Fog lights do not work. You must depress the key fob to enter I knew the driver side mirror was lose I tried to reset it it per the owners manual did not work the defogger on this mirror does not work. I knew the drivers side running board was lose but did not see the crimp in it. Because of this it sits a little too close to the door opening sometimes causing foot to slip. Cargo light just randomly come on tailgate must be pushed in to open, not only does it not have a spare tire but there is no apparent winch for the tire. Now again, I know it’s used but cmon!! I hope no more problems are gonna show up. If there was any way I’d like to trade back but I don’t suppose that’s gonna happen.

Thank you for taking the time to share your feedback with us, Todd. We deeply apologize for any frustration you experienced regarding the pricing discrepancy and the service you received. Transparency and an excellent customer experience are our top priorities, and it’s disappointing to hear that we didn’t meet your expectations. We’d like to gain a better understanding of the situation and do what we can to make things right. Please don’t hesitate to reach out to our customer service team directly, and we’ll work with you on resolving this issue. Your feedback is incredibly valuable to us as it helps us improve. We greatly appreciate you bringing this to our attention.

Thank you for your kind words! We're delighted to hear that David provided you with such a polite, kind, and genuine experience. Your recommendation means so much to us, and we're honored that you chose Byers. We look forward to assisting you with your next car when the time comes. Thank you for sharing your experience!

Thank you for your feedback. We're glad to hear the process was easy for you, but we're sorry to learn about your concern with the vehicle. Your satisfaction is important to us, and we'd like the chance to make things right for you. Please reach out to our team so we can better understand the issue and assist you as quickly as possible. We appreciate the opportunity to help.

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with your purchase and that our team member provided knowledgeable and excellent service. Enjoy your new SUV, and don't hesitate to reach out if you need any assistance in the future!

Thank you so much for your kind words! We're thrilled to hear that Greg made your buying experience enjoyable. We’re lucky to have such a professional and knowledgeable team member, and it’s wonderful to know he provided the courteous service we strive for. If there’s anything else we can assist you with, don’t hesitate to reach out!