Byers Chrysler Jeep Dodge RAM

No pressure experience, very friendly. Haggling always an adventure, expectations on trade-in values were not met, but other than that, a very positive experience.

I was completely thrilled with this TEAM. I test-drove and leased my vehicle in under two hours. Of note are four key people that well deserve recognition. First, my salesperson Kevin Pugh. This guy is totally on top of everything, gracious, knowledgeable, and focused. Focused! I got an amazing arrangement on the lease of my Jeep, all due to him. Whether a Chrysler, Jeep or Dodge track this guy down. His integrity and character, plus his work ethic and knowledge will serve anyone well. Second, Mark Zambito - the finance manager is another Johnny-on-the-spot. Always answers the phone for the tiniest of questions. Another knowledgeable and gracious person. He seems to know just about everything regarding paperwork, financing, and accountability. Third, Marcos is the Service Manager and another that fields calls no matter the day or volume of people that need help. My Jeep did not need service. It was me that needed guidance as this was the first vehicle ever, I could not operate on my own : ) First time I ever read an Owner's Manual in my life! Very understanding, polite, and accommodating. Helpful. Finally, I went back to Byer's to get some "training", and Richard Jackson provided for that - despite the fact I was probably interrupting opportunities for him. Another totally great employee! These are the BEST dealerships I have ever worked with and I have lived all over the USA. They truly care, want to help, and know about everything! I cannot say enough about how happy I am - especially these men that made the experience wonderful! WONDERFUL!

I just would like to say a big thank you to Richard Jackson!I have been needing to purchase a new vehicle for some time now and as it turns out today was the best day to buy. I went in with a car in mind, a budget to follow and a prayer that all things would work out in my favor. Richard did his part with the car and budget and I'm leaving the lot with a 2016 Jeep Cherokee so my prayers were answered as well. The overall experience was wonderful. Richard listened to my needs and actually put me a car that was much nicer that I thought I could afford at this time. There was no pressure to buy and he helped me fall in love with a car that chose me first. Thanks a big bunch!