Reviews
Well i think it a good dealer ship and tooj a car in to
Well i think it a good dealer ship and tooj a car in to get looked they fix it but did not put all the parts back on the car so it missing parts and i looked at what they did too the car and you taped two wires too two wires and charged me all most 600 dollars so i could have done that and saved 500 dollars and wound have put all the parts back on too
Well i think it a good dealer ship and tooj a car in to
Well i think it a good dealer ship and tooj a car in to get looked they fix it but did not put all the parts back on the car so it missing parts and i looked at what they did too the car and you taped two wires too two wires and charged me all most 600 dollars so i could have done that and saved 500 dollars and wound have put all the parts back on too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I have tried to purchase a vehicle from them for 48 hours
I have tried to purchase a vehicle from them for 48 hours now. I have cash in hand and talked to them about coming in. I have an hour drive and all I asked was to confirm the vehicle is still there and I would give them a deposit to hold it. They keep giving me the run around. WTH!!! Do you want to sell me a vehicle or not??? Now I find out they had someone come in last night (12 hours after I talked to them) to see it and are working on a deal with them. WTHYdid you not get back with me in a timely fashion??? This dealership is truly awful. The sales team there has NO idea what they are doing. STAY AWAY!!!!
I have tried to purchase a vehicle from them for 48 hours
I have tried to purchase a vehicle from them for 48 hours now. I have cash in hand and talked to them about coming in. I have an hour drive and all I asked was to confirm the vehicle is still there and I would give them a deposit to hold it. They keep giving me the run around. WTH!!! Do you want to sell me a vehicle or not??? Now I find out they had someone come in last night (12 hours after I talked to them) to see it and are working on a deal with them. WTHYdid you not get back with me in a timely fashion??? This dealership is truly awful. The sales team there has NO idea what they are doing. STAY AWAY!!!!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I have used this dealer for many many years.
I have used this dealer for many many years. Amazing service from beginning to end. I deal with Pat Furlong and he is outstanding! Through the years he has gone above and beyond to make me feel like a part of his family. No words could express how thankful I am to have all of his help.
I have used this dealer for many many years.
I have used this dealer for many many years. Amazing service from beginning to end. I deal with Pat Furlong and he is outstanding! Through the years he has gone above and beyond to make me feel like a part of his family. No words could express how thankful I am to have all of his help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything went very well, friendly and easy to work
Everything went very well, friendly and easy to work with. Definitely will come back & recommend.
Everything went very well, friendly and easy to work
Everything went very well, friendly and easy to work with. Definitely will come back & recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super friendly, honest, services priced OK, a great
Super friendly, honest, services priced OK, a great dealership. No reason to use anyone else
Super friendly, honest, services priced OK, a great
Super friendly, honest, services priced OK, a great dealership. No reason to use anyone else
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent sales and service and transaction details
Excellent sales and service and transaction details provided by the whole sales team from day one to delivery
Excellent sales and service and transaction details
Excellent sales and service and transaction details provided by the whole sales team from day one to delivery
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We have been getting our cars from this dealership for
We have been getting our cars from this dealership for over 40 years. It is a top notch dealership. We have had the same salesman, Scott Lance, for at least 6 (maybe 8) of our last vehicles. He and the dealership has always made the process soooo easy and pleasant. Can't imagine ever looking anywhere else. Thank you, Baumann Auto Group.....love you and my 2024 Equinox!!
We have been getting our cars from this dealership for
We have been getting our cars from this dealership for over 40 years. It is a top notch dealership. We have had the same salesman, Scott Lance, for at least 6 (maybe 8) of our last vehicles. He and the dealership has always made the process soooo easy and pleasant. Can't imagine ever looking anywhere else. Thank you, Baumann Auto Group.....love you and my 2024 Equinox!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cindy, thank you for your kind review; we are happy to pass along your comments to our team. If you have any further questions, please give us a call. We're always happy to help!
oil change
Everything was fine, got me in and out in a timely mater, friendly and helpful
oil change
Everything was fine, got me in and out in a timely mater, friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marcia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
They are a horrible company that rips off their customers
They are a horrible company that rips off their customers with overpricing and stating their hourly rate is $50 more than average, went in for specific things and they found multiple other items, stay away from them!
They are a horrible company that rips off their customers
They are a horrible company that rips off their customers with overpricing and stating their hourly rate is $50 more than average, went in for specific things and they found multiple other items, stay away from them!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bradley, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 332-8236 when you have an opportunity, and we will be more than happy to try and turn your experience around.
It was a good experience.
It was a good experience. This is what my daughter told me. She was not happy with the wait but teenagers are a little impatient.
It was a good experience.
It was a good experience. This is what my daughter told me. She was not happy with the wait but teenagers are a little impatient.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!