Baumann Auto Group- Chevrolet, Buick, Chrysler, Dodge Jeep, RAM

4.1
(75 reviews)
Visit Baumann Auto Group- Chevrolet, Buick, Chrysler, Dodge Jeep, RAM
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–8:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed

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New (419) 556-2041 (419) 556-2041
Used (419) 552-2276 (419) 552-2276
Service (419) 556-2055 (419) 556-2055

Inventory

See all 199 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2010.
In an era of continuous change we at the Baumann Auto Group would like to celebrate 59 years of successfully serving the community. We don't compromise honesty and ethics we proudly employ high quality people... and we care about the people we serve... which is YOU our loyal customer. The Baumann Auto Group has an exceptional sales and service team. So not only can you purchase your new vehicle from Baumann's but we'll keep it running smoothly with continued service maintenance. Come in today and become part of the Baumann Family.
BAUMANN WON'T BE BEAT!

Service center

Phone number (419) 556-2055

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.1
(75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Super friendly, honest, services priced OK, a great

Super friendly, honest, services priced OK, a great dealership. No reason to use anyone else

5.0

Super friendly, honest, services priced OK, a great

Super friendly, honest, services priced OK, a great dealership. No reason to use anyone else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Excellent sales and service and transaction details

Excellent sales and service and transaction details provided by the whole sales team from day one to delivery

5.0

Excellent sales and service and transaction details

Excellent sales and service and transaction details provided by the whole sales team from day one to delivery

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

We have been getting our cars from this dealership for

We have been getting our cars from this dealership for over 40 years. It is a top notch dealership. We have had the same salesman, Scott Lance, for at least 6 (maybe 8) of our last vehicles. He and the dealership has always made the process soooo easy and pleasant. Can't imagine ever looking anywhere else. Thank you, Baumann Auto Group.....love you and my 2024 Equinox!!

5.0

We have been getting our cars from this dealership for

We have been getting our cars from this dealership for over 40 years. It is a top notch dealership. We have had the same salesman, Scott Lance, for at least 6 (maybe 8) of our last vehicles. He and the dealership has always made the process soooo easy and pleasant. Can't imagine ever looking anywhere else. Thank you, Baumann Auto Group.....love you and my 2024 Equinox!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cindy, thank you for your kind review; we are happy to pass along your comments to our team. If you have any further questions, please give us a call. We're always happy to help!

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5.0

oil change

Everything was fine, got me in and out in a timely mater, friendly and helpful

5.0

oil change

Everything was fine, got me in and out in a timely mater, friendly and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Marcia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

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1.0

They are a horrible company that rips off their customers

They are a horrible company that rips off their customers with overpricing and stating their hourly rate is $50 more than average, went in for specific things and they found multiple other items, stay away from them!

1.0

They are a horrible company that rips off their customers

They are a horrible company that rips off their customers with overpricing and stating their hourly rate is $50 more than average, went in for specific things and they found multiple other items, stay away from them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bradley, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 332-8236 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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4.0

It was a good experience.

It was a good experience. This is what my daughter told me. She was not happy with the wait but teenagers are a little impatient.

4.0

It was a good experience.

It was a good experience. This is what my daughter told me. She was not happy with the wait but teenagers are a little impatient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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5.0

outstanding very pleasant to work with would purchase

outstanding very pleasant to work with would purchase another vehicle from them at any time

5.0

outstanding very pleasant to work with would purchase

outstanding very pleasant to work with would purchase another vehicle from them at any time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

The bodyshop and the manager there went over and above to

The bodyshop and the manager there went over and above to help get the issue taken care of with the work that was previously done. He went to the insurance company and got them to cover the work under the original claim coverage. He also got my daughter's car in and repaired in a super reasonable amount of time.

5.0

The bodyshop and the manager there went over and above to

The bodyshop and the manager there went over and above to help get the issue taken care of with the work that was previously done. He went to the insurance company and got them to cover the work under the original claim coverage. He also got my daughter's car in and repaired in a super reasonable amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

HORRIBLE!

HORRIBLE! They SOLD a car out from under me and NEVER called me and kept my appt to come look at it. I am sure they were hoping to sell me something else is why communication is the key! I told Vicki and Jose and Brian at both stores I totally get if it gets SOLD before I am able to come to my set up appt but PLEASE let me know! easy!! nope I had to find out when I saw the ad was taken down off the internet and I HAD to to be the one to call them to find all of this out! it was CRICKETS no one attempted to call me e mail me or text me at all!! its like I disappeared off the face of the earth! they just SOLD it and than ignored me. ?? weird! I would not have been upset had they just called me! I am sure had they played the cards right and been honest I would have for sure possibly came out another day and looked at another JEEP! Instead I went to a super dealer called GROGANS TOWN and they treated me like a queen and I purchased a JEEP from them that night! Baumann handled this incident so wrong. I called later to speak to manager to advise of this at the Navarre Ave store and he was just really BOTHERED that i called so I said I am sorry to have bothered you and he just basically was annoyed of my experience no apology no let find you another car etc horrible avoid this dealer! they were all about contacting me but once it SOLD never heard another peep! needless to say i was very disappointed but things happen for a reason I got a better JEEP at a better price!!! Lesson to Baumann COMMUNICATION and being decent to a potential customer is key , its not hard.

1.0

HORRIBLE!

HORRIBLE! They SOLD a car out from under me and NEVER called me and kept my appt to come look at it. I am sure they were hoping to sell me something else is why communication is the key! I told Vicki and Jose and Brian at both stores I totally get if it gets SOLD before I am able to come to my set up appt but PLEASE let me know! easy!! nope I had to find out when I saw the ad was taken down off the internet and I HAD to to be the one to call them to find all of this out! it was CRICKETS no one attempted to call me e mail me or text me at all!! its like I disappeared off the face of the earth! they just SOLD it and than ignored me. ?? weird! I would not have been upset had they just called me! I am sure had they played the cards right and been honest I would have for sure possibly came out another day and looked at another JEEP! Instead I went to a super dealer called GROGANS TOWN and they treated me like a queen and I purchased a JEEP from them that night! Baumann handled this incident so wrong. I called later to speak to manager to advise of this at the Navarre Ave store and he was just really BOTHERED that i called so I said I am sorry to have bothered you and he just basically was annoyed of my experience no apology no let find you another car etc horrible avoid this dealer! they were all about contacting me but once it SOLD never heard another peep! needless to say i was very disappointed but things happen for a reason I got a better JEEP at a better price!!! Lesson to Baumann COMMUNICATION and being decent to a potential customer is key , its not hard.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
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5.0

I have purchased several vehicles both new and used from...

I have purchased several vehicles both new and used from Baumann Chevy in Fremont, Ohio and always felt like I was treated fairly and with respect. Their service managers are also just as good and I trust their work and judgement.

5.0

I have purchased several vehicles both new and used from...

I have purchased several vehicles both new and used from Baumann Chevy in Fremont, Ohio and always felt like I was treated fairly and with respect. Their service managers are also just as good and I trust their work and judgement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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