McHugh Chrysler Dodge Jeep Ram

My experience with McHugh’s was a nightmare. Timeline of Issues 10/17/24: Bought a used truck. 10/18/24: Check engine light (P0087 code). 10/19/24: Found issues: overdue filters, faulty TPMS sensors, leaking pinion seal, damaged tires, a speedometer off by 6 MPH, and barely functional wipers. 10/21–11/28/24: Returned the truck multiple times; McHugh’s failed to resolve the root issue (failing high-pressure fuel pump contaminating the system). They ignored prior diagnoses, performed superficial fixes, dismissed concerns, and were unprofessional. I’ve spent $4,628 on repairs, with $12,704 more needed. They refused fair reimbursement. Avoid McHugh’s unless you want costly repairs and poor service.

NEVER BUY FROM THIS PLACE. MCHUGH IN ZANESVILLE OHIO. THEY ARE xxxxxxxx......BOUGHT A 2019 GMC SIERRA. TRANSMISSION WAS BAD.VOLT METER STARTED GOING CRAZY AN HAD A EXHAUST LEAK AROUND MOTOR. THEY PUT SOM KIND OF A REPLACEMENT TRANS BACK IN .STILL DOING SAME THING. VOLT METER NOT FIXED.EXHAUST LEAK NOT FIX ETHER.THEY SAID I HAD TO TAKE TO CHEVY DEALER WOW...I HAVE A TOTAL OF 27000.IN THIS TRUCK FROM THEM... ..........SO BUYER BEWARE BEWARE BEWARE. THEY ARE SHYSTRS......

I was referred to Tim and Cindy at McHugh and they did not disappoint! I left with a beautiful Cadillac and it didn’t drain my bank account! It has such a smooth ride-I absolutely love my new car (new to me). The whole process was so simple and I never felt rushed or pushed. They really did treat me like family and I any recommend them enough!

was pretty much shoved in the door a couple weeks ago, by a salesperson, where I encountered an unfriendly welcome just because I wasn’t ready to buy today. There was a little bald guy who must have been a “manager “ screaming and cussing at what looked like a petrified, employee. They way he was talking to him and the words he was using was one of the worst shows of unprofessional behavior I have ever seen. I also have a friend who purchased a jeep there that kept going into limp mode and he was promised it would be fixed and he had a horrible time getting what he was promised done. I will never step foot in there again and don’t recommend wasting your time or money with these horrible people.

This place will LIE to you just to get your hard earned money 💰 and over priced they are .until you want to trade it in or refinance.well the market has crashed we can't do any . They told me three months ago we could refinance because I have equity on this vehicle now . LIE LIE LIE The sales woman telling me to sell my car and come back with the money 💰 this place is the worst they can't do there job I'm not a used car sale man I will posted this on all site's

My family had the best experience purchasing a used truck. No games and was upfront from the start! We was treated with respect! Staff was all professional and took the time to help make our experience the best! We Recommend this dealership!

bought a used truck end of may 22 got to drive 4 days until they could fix agreement. problems.has been back 3 time's for same problems it's July 20 still no truck.i used to be a certified mechanic and they won't touch truck again.

Vern was my sales person, after discussing used trucks, and hearing what I was looking for in a truck. Yes, I was being picky. He suggested that I look at what they had in new truck inventory. McHugh had the truck that I was looking for, spec for spec. The purchase could not have gone smoother!

The whole team treated us like family . They make you feel comfortable while they work hard on finding you the best vehicle for your needs . Vern was on of the best salesman we ever dealt with . Extremely nice , easy to talk to , and hard working .I Highly recommended .

Had the pleasure of working with Kevin. He was so helpful. He was honest, not pushy, and so hilarious. He made buying a car so very easy! The atmosphere in the office was so welcoming. They are a family and it shows. I will now forever go see him to buy a car and will tell everyone to go here as well.