Reviews
I had to have my car started by AAA because the battery
I had to have my car started by AAA because the battery failed. I called right away to see if I could bring it in to have a new one installed, drove it there while it was still running, was served immediately, and drove out with a new battery plus tires filled with the proper pressure. Quick and polite service!!
I had to have my car started by AAA because the battery
I had to have my car started by AAA because the battery failed. I called right away to see if I could bring it in to have a new one installed, drove it there while it was still running, was served immediately, and drove out with a new battery plus tires filled with the proper pressure. Quick and polite service!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sharon, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I do not care with not getting a manual anymore.
I do not care with not getting a manual anymore. And the descriptions on the window sticker are misleading with not getting a book showing options.
I do not care with not getting a manual anymore.
I do not care with not getting a manual anymore. And the descriptions on the window sticker are misleading with not getting a book showing options.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Terrence, we are so disappointed to learn of this situation you have described. Please contact at Liberty Ford-Lincoln 440-967-6191 and we will do our best to make this better. We hope to hear from you soon.
Very happy with salesman to financial personnel.
Very happy with salesman to financial personnel. Answered all my questions and was not pushy.
Very happy with salesman to financial personnel.
Very happy with salesman to financial personnel. Answered all my questions and was not pushy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Beverly, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Nice being able to drive into service bay.
Nice being able to drive into service bay. Greeted as exited vehicle. All I had to do was hand over the keys. Had a good discussion with parts department about Ford hard top and they even printed me out info. They also tried to help me with new tire decision. Takes about an hour.
Nice being able to drive into service bay.
Nice being able to drive into service bay. Greeted as exited vehicle. All I had to do was hand over the keys. Had a good discussion with parts department about Ford hard top and they even printed me out info. They also tried to help me with new tire decision. Takes about an hour.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mark, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
Always friendly and responsive to my requests.
Always friendly and responsive to my requests. We are longtime customers of Liberty Vermilion and there is a reason for that! They are small enough for personal service and large enough to take care of any requests. We bought out my lease, and I had some special requests for the purchase. They went above and beyond to satisfy me.
Always friendly and responsive to my requests.
Always friendly and responsive to my requests. We are longtime customers of Liberty Vermilion and there is a reason for that! They are small enough for personal service and large enough to take care of any requests. We bought out my lease, and I had some special requests for the purchase. They went above and beyond to satisfy me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The people at Liberty Ford did a great job with my
The people at Liberty Ford did a great job with my mustang. They made sure it was perfect. Especially Ray, who handled my case with the insurance.
The people at Liberty Ford did a great job with my
The people at Liberty Ford did a great job with my mustang. They made sure it was perfect. Especially Ray, who handled my case with the insurance.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
In and out in LESS than hour buying out my lease.
In and out in LESS than hour buying out my lease. Jeff Looney was very helpful and took care of all my needs.
In and out in LESS than hour buying out my lease.
In and out in LESS than hour buying out my lease. Jeff Looney was very helpful and took care of all my needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Timothy, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Every aspect of my recent experience at Liberty Ford
Every aspect of my recent experience at Liberty Ford getting my Lincoln serviced was friendly and satisfying. The staff there is gracious and accommodating, the facilities are comfortable, clean, and attractive, and whether I choose to wait on promises or need a lift home, they are always obliging and friendly. I wouldn?t consider buying or having a vehicle serviced anywhere else. Very satisfied!
Every aspect of my recent experience at Liberty Ford
Every aspect of my recent experience at Liberty Ford getting my Lincoln serviced was friendly and satisfying. The staff there is gracious and accommodating, the facilities are comfortable, clean, and attractive, and whether I choose to wait on promises or need a lift home, they are always obliging and friendly. I wouldn?t consider buying or having a vehicle serviced anywhere else. Very satisfied!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patricia, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The most annoying thing customers can not stand is the
The most annoying thing customers can not stand is the countless hours spent on the purchase of their new vehicle. Liberty Ford is not one of those dealerships. You can make arrangements wether by emailing or simply calling or texting your salesman. This makes them annoying hours go away. I was in an out in less than 2 hours. The staff are top notch, honest and experienced individuals that know exactly what they need to do. This is the place to go if you want to avoid them countless hours because we all know that is a big deal for the most of us. They got you...trust me
The most annoying thing customers can not stand is the
The most annoying thing customers can not stand is the countless hours spent on the purchase of their new vehicle. Liberty Ford is not one of those dealerships. You can make arrangements wether by emailing or simply calling or texting your salesman. This makes them annoying hours go away. I was in an out in less than 2 hours. The staff are top notch, honest and experienced individuals that know exactly what they need to do. This is the place to go if you want to avoid them countless hours because we all know that is a big deal for the most of us. They got you...trust me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The work I required was done quickly and in a timely
The work I required was done quickly and in a timely fashion, as I’ve found to be the case in dealing with Liberty over the past 40 years.
The work I required was done quickly and in a timely
The work I required was done quickly and in a timely fashion, as I’ve found to be the case in dealing with Liberty over the past 40 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair