Skip to main content

Ken Ganley Chevrolet Brookpark

(493 reviews)
Visit Ken Ganley Chevrolet Brookpark
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (216) 586-3923 (216) 586-3923
Used (216) 586-3928 (216) 586-3928
Service (216) 586-3792 (216) 586-3792

Inventory

See all 264 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
Ken Ganley Chevrolet Brook Park welcomes you to our showroom at 13865 Brookpark Road in Brook Park, OH. We feature the full line new Chevy cars and dependable new Chevy trucks. Our Used Car inventory offers all makes of cars, trucks and sport utilities, many of which are one owner vehicles and all will include a CARFAX report. Certified Chevy Service is available to keep your GM vehicle running like the day you purchased! Stop in today to meet our great staff. Visit us at www.ganleychevrolet.com
You Want It Ganley's Got It!

Service center

Phone number (216) 586-3792

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Chevrolet Brookpark from DealerRater.

Want to share your experience with this dealership?

Write a review

They were short service technicians it took 2 1/2 hours

They were short service technicians it took 2 1/2 hours to complete which normally take 30 to 45 minutes the service people were very nice even though it was very busy with alot of people waiting

They were short service technicians it took 2 1/2 hours

They were short service technicians it took 2 1/2 hours to complete which normally take 30 to 45 minutes the service people were very nice even though it was very busy with alot of people waiting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback. We are sorry that your experience at Ganley Chevrolet, INC. did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Show full review

Thank you so much for fixing my vehicle as I was an hour

Thank you so much for fixing my vehicle as I was an hour away from home . Got in in quicker than expected. Very pleased . Thank you

Thank you so much for fixing my vehicle as I was an hour

Thank you so much for fixing my vehicle as I was an hour away from home . Got in in quicker than expected. Very pleased . Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Cynthia, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

Great car buying experience there.

Great car buying experience there. Polite, knowledgeable and even fun people (Bill and Stan). We enjoyed the time there and we are very happy with the Chevy.

Great car buying experience there.

Great car buying experience there. Polite, knowledgeable and even fun people (Bill and Stan). We enjoyed the time there and we are very happy with the Chevy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Ganley Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

I was planning a trip when I had a problem with my

I was planning a trip when I had a problem with my brakes.. It was great that Paul got me in at the last minute and fixed my car. Got to take my trip as planned. Thank you!

I was planning a trip when I had a problem with my

I was planning a trip when I had a problem with my brakes.. It was great that Paul got me in at the last minute and fixed my car. Got to take my trip as planned. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Wendy, thank you for taking the time to leave a review for us at Ganley Chevrolet, INC.. We're happy we could meet your expectations! Thank you again for leaving us this response!

Show full review

They where so helpful from the start to the finish.

They where so helpful from the start to the finish. They called me to keep me up to date and let me know how everything was going.I will definitely take my vehicle there to be worked on again.

They where so helpful from the start to the finish.

They where so helpful from the start to the finish. They called me to keep me up to date and let me know how everything was going.I will definitely take my vehicle there to be worked on again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Stacy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Show full review

Service was done quickly and professionally.

Service was done quickly and professionally. A great experience and professional team. Go my appointment quickly and when I needed it. Would recommend Ganley service to my friends and family.

Service was done quickly and professionally.

Service was done quickly and professionally. A great experience and professional team. Go my appointment quickly and when I needed it. Would recommend Ganley service to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rose, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Show full review

I have a 2024 Chevy Trax that needed to be towed due to a

I have a 2024 Chevy Trax that needed to be towed due to a faulty battery. The dealership was backed up for at least 9 days, which meant I wasn?t able to even get a rental. I stressed to Paul that I didn?t have any other transportation or a way to get to work! I was stressed out! However, Paul wax very understanding and was able to calm my fears of not being able to get to work. He did all he could and my car was fixed the next day and I was able to drive it home. Thank you Paul for your patience and understanding! Paul gets 10/5 stars!!!!

I have a 2024 Chevy Trax that needed to be towed due to a

I have a 2024 Chevy Trax that needed to be towed due to a faulty battery. The dealership was backed up for at least 9 days, which meant I wasn?t able to even get a rental. I stressed to Paul that I didn?t have any other transportation or a way to get to work! I was stressed out! However, Paul wax very understanding and was able to calm my fears of not being able to get to work. He did all he could and my car was fixed the next day and I was able to drive it home. Thank you Paul for your patience and understanding! Paul gets 10/5 stars!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Amy, we're happy you found our staff to be so supportive during your experience here at Ganley Chevrolet, INC. If you have any further questions, please give us a call. We're always happy to help!

Show full review

The car-buying experience was simple and efficient.

The car-buying experience was simple and efficient. Sales person was knowledgeable, courteous and assuring. Financing information was clear with options explained in detail. This was my second car purchased here.

The car-buying experience was simple and efficient.

The car-buying experience was simple and efficient. Sales person was knowledgeable, courteous and assuring. Financing information was clear with options explained in detail. This was my second car purchased here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Glenn, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

As always, excellent service all around.

As always, excellent service all around. Pete and the other service team and cashiers are fantastic. They serviced both mine and my wife?s cars. It was quick and easy. Thank you

As always, excellent service all around.

As always, excellent service all around. Pete and the other service team and cashiers are fantastic. They serviced both mine and my wife?s cars. It was quick and easy. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Gregory, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

I had a very good experience with Ganley on Brookpark Rd.

I had a very good experience with Ganley on Brookpark Rd. The atmosphere from my first step into the building was a friendly one. My husband and I spent three consecutive Saturdays at the dealership.

I had a very good experience with Ganley on Brookpark Rd.

I had a very good experience with Ganley on Brookpark Rd. The atmosphere from my first step into the building was a friendly one. My husband and I spent three consecutive Saturdays at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Donna, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review
See all 493 reviews