Skip to main content

Ken Ganley Nissan Mayfield

(2,755 reviews)
Visit Ken Ganley Nissan Mayfield
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (877) 635-7671 (877) 635-7671
Used (877) 381-9824 (877) 381-9824
Service (877) 381-7169 (877) 381-7169

Inventory

See all 167 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since March 2025.
Ken Ganley Nissan Mayfield, located in the heart of Mayfield Heights, OH, has been a trusted destination for automotive excellence, serving Cuyahoga County and the surrounding communities, including Cleveland, Beachwood, and Mentor. As a proud member of the Ken Ganley Auto Group, one of the largest and most respected dealership networks in the region, we bring a legacy of trust, expertise, and unparalleled customer service to every interaction.
Welcome to Ken Ganley Nissan Mayfield!

Service center

Phone number (877) 381-7169

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Nissan Mayfield from DealerRater.

Want to share your experience with this dealership?

Write a review

So today 5/21/25 I drove 3 hours to purchase a 2024

So today 5/21/25 I drove 3 hours to purchase a 2024 Nissan Certified Murano SL AWD with app 12,000 miles which I found on Cars.com. I paid a deposit and they were holding it for me. My salesman was Matt, I should have changed to someone else right off the bat when I heard how foul his language was and the use of the F*** word, but I didn't and we worked out a deal. We arranged for a pickup today which was his day off but he said he would come down to the showroom and complete the sale when I texted him that I was on the way. When Matt pulled the car up for inspection I was expecting to see a Nissan Certified Car in pristine condition. I was shocked and disappointed when I opened the door to fine the car filthy inside. Dog hair, dirty carpet, dirt and stuff everywhere. Just looking at the inside there was no way this car was taken care of properly or even attempted by the dealership to be cleaned up. I turned to Matt and told him the deal was off and I needed him to refund my money. He kept saying he would go have it detailed but I told him there was no way a detail job would fix this car. He flew mad and said you have got to be kidding, turned right around walked into the dealership without saying one more word to me. He threw the keys down on the counter where I presume the sales manager was sitting and mumbled something about he had better get that car detailed. He walked off to the back of the salesroom and never spoke to me again. I walked over to his desk to wait on him but when he came back out he walked right by me without speaking and walked right out the door. I walked over to the counter where the sales manager was sitting and said since Matt walked off and won't speak to me if he could help me get my refund. He was rude and would not offer any help in solving how to get my refund back. Miranda(hope name is right) was standing there and she stepped forward to ask me if she could help me. She was kind, courteous and professional. She walked me to the cashier and helped me get my refund processed back to me. It is the customers right to refuse a car when it is not in the condition promised by the salesman. Very unprofessional of the dealership letting their salesman and sales manager treat their customers with anger, walking off and disrespect. Really a blackeye to a NIssan Dealership!!! So buyers beware!!!

So today 5/21/25 I drove 3 hours to purchase a 2024

So today 5/21/25 I drove 3 hours to purchase a 2024 Nissan Certified Murano SL AWD with app 12,000 miles which I found on Cars.com. I paid a deposit and they were holding it for me. My salesman was Matt, I should have changed to someone else right off the bat when I heard how foul his language was and the use of the F*** word, but I didn't and we worked out a deal. We arranged for a pickup today which was his day off but he said he would come down to the showroom and complete the sale when I texted him that I was on the way. When Matt pulled the car up for inspection I was expecting to see a Nissan Certified Car in pristine condition. I was shocked and disappointed when I opened the door to fine the car filthy inside. Dog hair, dirty carpet, dirt and stuff everywhere. Just looking at the inside there was no way this car was taken care of properly or even attempted by the dealership to be cleaned up. I turned to Matt and told him the deal was off and I needed him to refund my money. He kept saying he would go have it detailed but I told him there was no way a detail job would fix this car. He flew mad and said you have got to be kidding, turned right around walked into the dealership without saying one more word to me. He threw the keys down on the counter where I presume the sales manager was sitting and mumbled something about he had better get that car detailed. He walked off to the back of the salesroom and never spoke to me again. I walked over to his desk to wait on him but when he came back out he walked right by me without speaking and walked right out the door. I walked over to the counter where the sales manager was sitting and said since Matt walked off and won't speak to me if he could help me get my refund. He was rude and would not offer any help in solving how to get my refund back. Miranda(hope name is right) was standing there and she stepped forward to ask me if she could help me. She was kind, courteous and professional. She walked me to the cashier and helped me get my refund processed back to me. It is the customers right to refuse a car when it is not in the condition promised by the salesman. Very unprofessional of the dealership letting their salesman and sales manager treat their customers with anger, walking off and disrespect. Really a blackeye to a NIssan Dealership!!! So buyers beware!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Show full review

Very pleasant experience.

Very pleasant experience. Very helpful in all areas. Put my in great car.Thank you

Very pleasant experience.

Very pleasant experience. Very helpful in all areas. Put my in great car.Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Show full review

My experience with with Ken Ganley of Nissan was a smooth

My experience with with Ken Ganley of Nissan was a smooth transition. Bobby Bray displayed excellent customer service, as well as Miranda Neither also Dave Coventry is also Great . Thanks to you ai!

My experience with with Ken Ganley of Nissan was a smooth

My experience with with Ken Ganley of Nissan was a smooth transition. Bobby Bray displayed excellent customer service, as well as Miranda Neither also Dave Coventry is also Great . Thanks to you ai!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Regina, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

Very good.

Very good. Brian Kadin, and Maranda Seither were both very helpful and made things very simple. Brian, and Maranda both worked on getting me what I wanted.

Very good.

Very good. Brian Kadin, and Maranda Seither were both very helpful and made things very simple. Brian, and Maranda both worked on getting me what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Joseph, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

Working with Brian and Bobby was easy.

Working with Brian and Bobby was easy. I told them what I could afford and the deal went very smooth I should also say I have had other Nissan products and their service department is excellent!

Working with Brian and Bobby was easy.

Working with Brian and Bobby was easy. I told them what I could afford and the deal went very smooth I should also say I have had other Nissan products and their service department is excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Please let us know if there is anything else we can do for you; we are more than happy to help!

Show full review

Maranda Seither and the Ken Ganley team are absolutely

Maranda Seither and the Ken Ganley team are absolutely amazing to work with! This is my second purchase with Maranda! I love the Nissan Altima! Thank you!

Maranda Seither and the Ken Ganley team are absolutely

Maranda Seither and the Ken Ganley team are absolutely amazing to work with! This is my second purchase with Maranda! I love the Nissan Altima! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Aimy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Show full review

Every one was professional and very friendly my wife

Every one was professional and very friendly my wife brought the car she wanted looking back her trade in offer could have been higher

Every one was professional and very friendly my wife

Every one was professional and very friendly my wife brought the car she wanted looking back her trade in offer could have been higher

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Show full review

Brian and Maranda were awesome.

Brian and Maranda were awesome. Made purchasing a car a very painless experience. Thank you Ganley Nissan

Brian and Maranda were awesome.

Brian and Maranda were awesome. Made purchasing a car a very painless experience. Thank you Ganley Nissan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Show full review

No complaints.

No complaints. Brian was personable, knowledgeable, and helpful. Everyone I encountered was friendly. Highly recommended.

No complaints.

No complaints. Brian was personable, knowledgeable, and helpful. Everyone I encountered was friendly. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

My sales person, Mark Persons was the best part of my

My sales person, Mark Persons was the best part of my experience as per usual. I have been buying my cars with Mark Persons for about 10-15 years now and I absolutely love his customer service?.Mark is knowledgeable, hands on, patient and friendly. Not sure I would have continued coming to this dealership if weren?t for Mark.

My sales person, Mark Persons was the best part of my

My sales person, Mark Persons was the best part of my experience as per usual. I have been buying my cars with Mark Persons for about 10-15 years now and I absolutely love his customer service?.Mark is knowledgeable, hands on, patient and friendly. Not sure I would have continued coming to this dealership if weren?t for Mark.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review
See all 2755 reviews