Reviews
Always treats me right and gives me a wash.
Always treats me right and gives me a wash. Bret and another older gentleman treats me nice and the lady that checks me out at the counter.
Always treats me right and gives me a wash.
Always treats me right and gives me a wash. Bret and another older gentleman treats me nice and the lady that checks me out at the counter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service good, however I feel I was tricked into
Customer service good, however I feel I was tricked into getting a service that was not needed a little disappointed about that.
Customer service good, however I feel I was tricked into
Customer service good, however I feel I was tricked into getting a service that was not needed a little disappointed about that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Nice people and very good work.
Nice people and very good work. We are happy to bring our vehicles here for service!
Nice people and very good work.
Nice people and very good work. We are happy to bring our vehicles here for service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was nice and professional.
Everyone was nice and professional. I will recommend this dealership to family, friends and co-workers.
Everyone was nice and professional.
Everyone was nice and professional. I will recommend this dealership to family, friends and co-workers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Work diligently to find the right monthly payment for my
Work diligently to find the right monthly payment for my budget. All was done in a timely manner.This is the 12th car bought by our family.
Work diligently to find the right monthly payment for my
Work diligently to find the right monthly payment for my budget. All was done in a timely manner.This is the 12th car bought by our family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a problem with my car, not running because of the
I had a problem with my car, not running because of the transmission problem. I had it towed to Ken Ganley Nissan in Mayfield Heights on Thursday afternoon. I never heard back from them. I ended up walking in on Monday at the end of the day until until I found out my transmission was shot, I sat down. They gave me figures on a comparable car which was the Ultima. It was too expensive to lease it so they offered me the centra which was cheaper at a price that was still too expensive for me to afford the next day. I visited a Honda dealership I looked at the Honda Civic, it was a little bit more expensive than I could afford and then they came back and told me they had a deal on the Honda Accord, which was a better deal than Ken Ganley was willing to give me on the Sentra so in conclusion I was not happy with how long it took them just to diagnose what was wrong with my car I kept on hearing we only have two technicians and 30 cars my daughter had gone there with me a couple years earlier and And got a lease from them. I would not go back to that dealership.
I had a problem with my car, not running because of the
I had a problem with my car, not running because of the transmission problem. I had it towed to Ken Ganley Nissan in Mayfield Heights on Thursday afternoon. I never heard back from them. I ended up walking in on Monday at the end of the day until until I found out my transmission was shot, I sat down. They gave me figures on a comparable car which was the Ultima. It was too expensive to lease it so they offered me the centra which was cheaper at a price that was still too expensive for me to afford the next day. I visited a Honda dealership I looked at the Honda Civic, it was a little bit more expensive than I could afford and then they came back and told me they had a deal on the Honda Accord, which was a better deal than Ken Ganley was willing to give me on the Sentra so in conclusion I was not happy with how long it took them just to diagnose what was wrong with my car I kept on hearing we only have two technicians and 30 cars my daughter had gone there with me a couple years earlier and And got a lease from them. I would not go back to that dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I thought that the gentlemen working there were kind and
I thought that the gentlemen working there were kind and informative! I will definitely fl go back there again if necessary!!
I thought that the gentlemen working there were kind and
I thought that the gentlemen working there were kind and informative! I will definitely fl go back there again if necessary!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service department.
Excellent service department. Both Mike and Brent are excellent along with Mike(technician). They are the reason I've purchased cars at this dealership for over 20 years.
Excellent service department.
Excellent service department. Both Mike and Brent are excellent along with Mike(technician). They are the reason I've purchased cars at this dealership for over 20 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I worked with Bobby over the internet and phone prior to
I worked with Bobby over the internet and phone prior to coming in. Bobby was a great sales person and worked hard for me to get into the vehicle I wanted.
I worked with Bobby over the internet and phone prior to
I worked with Bobby over the internet and phone prior to coming in. Bobby was a great sales person and worked hard for me to get into the vehicle I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
Been taking my car for service to Ganley since I bought
Been taking my car for service to Ganley since I bought it there. Fortunately I never had a problem with my car and only needed to go there for routine maintenance ie; oil changes, air filter, brakes & tires. I follow thru with their suggested recommended maintenance on a timely basis. They have been keeping my car well maintained and problem free. Ganley service department has always been a pleasure to deal with.
Been taking my car for service to Ganley since I bought
Been taking my car for service to Ganley since I bought it there. Fortunately I never had a problem with my car and only needed to go there for routine maintenance ie; oil changes, air filter, brakes & tires. I follow thru with their suggested recommended maintenance on a timely basis. They have been keeping my car well maintained and problem free. Ganley service department has always been a pleasure to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Ken Ganley Nissan Mayfield! If you have any further questions, please give us a call. We're always happy to help!