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Nick Mayer Ford

(473 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(473 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nick Mayer Ford from DealerRater.

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I so appreciate the staff at Nick Meyer Ford! They were very courteous, conscientious, knowledgeable and made me and my husband feel most comfortable from the very moment we stepped into the dealership. And our sales rep Nick went to the extreme to make sure that this experience was thorough yet not time-consuming and was there with us every step of the way my husband is a retired Ford employee and this was my first time purchasing a brand new Ford…… The highest stars that you could give in ratings as far as customer service was concerned

I so appreciate the staff at Nick Meyer Ford! They were very courteous, conscientious, knowledgeable and made me and my husband feel most comfortable from the very moment we stepped into the dealership. And our sales rep Nick went to the extreme to make sure that this experience was thorough yet not time-consuming and was there with us every step of the way my husband is a retired Ford employee and this was my first time purchasing a brand new Ford…… The highest stars that you could give in ratings as far as customer service was concerned

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your wonderful review, Sharon! We're thrilled to hear that you and your husband had such a positive experience at Nick Mayer Ford Mayfield. It’s great to know that our staff, especially Nick, made you feel comfortable and provided thorough assistance during your first new Ford purchase. We truly appreciate your kind words and hope to see you both again soon! Sincerely, The Nick Mayer Ford Mayfield Team

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We found out about Nick Mayer by doing an Autotrader search for new vehicles matching a very specific build. We had a match with the dealer and messaged them to inquire about availability. Communication back was very prompt. Although the dealer no longer had the vehicle in stock, they were able to locate another one with the same build and offer it at a very fair price. We are appreciative of the way they handled this transaction and I would recommend that if you are in our position, and have a new Ford vehicle in mind with a particular build, give them a call and see what they can do. 5 Star sales experience.

We found out about Nick Mayer by doing an Autotrader search for new vehicles matching a very specific build. We had a match with the dealer and messaged them to inquire about availability. Communication back was very prompt. Although the dealer no longer had the vehicle in stock, they were able to locate another one with the same build and offer it at a very fair price. We are appreciative of the way they handled this transaction and I would recommend that if you are in our position, and have a new Ford vehicle in mind with a particular build, give them a call and see what they can do. 5 Star sales experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your review! It's great to hear about your positive experience with Nick Mayer Ford Mayfield and our team's ability to assist you in finding the perfect vehicle. Your recommendation means a lot to us. We appreciate your kind words regarding our communication and service, and we look forward to helping you again soon. Sincerely, The Nick Mayer Ford Mayfield Team

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I would like to express my appreciation to NM for helping getting my car. They definitely have a lifetime customer!!!!

I would like to express my appreciation to NM for helping getting my car. They definitely have a lifetime customer!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about NM and are thrilled to hear that you had a positive experience at Nick Mayer Ford Mayfield. We look forward to serving you in the future and are excited to have you as a lifetime customer! Sincerely, The Nick Mayer Ford Mayfield Team

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My Salesman Mr. Willie Jefferion provided excellent service. In a timely manner. I'm a satisfied customer again. My car buying experience was great.Thank you again for great services.

My Salesman Mr. Willie Jefferion provided excellent service. In a timely manner. I'm a satisfied customer again. My car buying experience was great.Thank you again for great services.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Gloria! We truly appreciate your kind words about your experience at Nick Mayer Ford Mayfield and the excellent service provided by Willie. We're delighted to hear that you had a great car buying experience and are satisfied with our services. Our team looks forward to seeing you again in the future! Sincerely, The Nick Mayer Ford Mayfield Team

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Great online experience! Fast, easy & Matt made the process seamless! Vehicle was delivered to my home with NO issues! Thank you Nick Mayer you helped me pull off in my dream car.

Great online experience! Fast, easy & Matt made the process seamless! Vehicle was delivered to my home with NO issues! Thank you Nick Mayer you helped me pull off in my dream car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks so much for your valuable review, Champelle! We're delighted to hear that you had a great online experience and that Matt was able to make the process seamless for you. It's fantastic that your dream car was delivered without any issues. Your support means a great deal to us, and our team looks forward to assisting you again at Nick Mayer Ford Mayfield! Enjoy your new vehicle! Sincerely, The Nick Mayer Ford Mayfield Team

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Matt was patient in waiting for us to get the the point of buying my Bronco. He was terrific!

Matt was patient in waiting for us to get the the point of buying my Bronco. He was terrific!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Nick! We're thrilled to hear that Matt provided you with such great service during your purchase of the Ford Bronco. At Nick Mayer Ford Mayfield, we strive to make every experience enjoyable and it's fantastic to know that Matt was able to assist you patiently. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Nick Mayer Ford Mayfield Team

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This was my best car buying experience. The salespeople and management were kind, helpful and straightforward. I will be buying my next car from them as well.

This was my best car buying experience. The salespeople and management were kind, helpful and straightforward. I will be buying my next car from them as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Elissa! It's great to hear that you had the best car-buying experience at Nick Mayer Ford Mayfield. Our team strives to provide kind and straightforward service, and we're delighted it made a positive impression on you. We look forward to assisting you with your next car purchase! Sincerely, The Nick Mayer Ford Mayfield Team

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All expectations were met or exceeded. The delivery of the truck was fine. Transaction was very efficient

All expectations were met or exceeded. The delivery of the truck was fine. Transaction was very efficient

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that all your expectations were met or exceeded during your transaction at Nick Mayer Ford Mayfield. It's great to know that the delivery of your truck was smooth and that you found the process efficient. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Nick Mayer Ford Mayfield Team

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Serg was awesome! We have worked with him in the past and were so happy then we came back when it was time to upgrade. He ended up finding the exact car I wanted and faster than we expected.

Serg was awesome! We have worked with him in the past and were so happy then we came back when it was time to upgrade. He ended up finding the exact car I wanted and faster than we expected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Holly! We are thrilled to hear about your positive experience with Serg at Nick Mayer Ford Mayfield. It's wonderful that he was able to find the exact car you wanted and make the process smooth for you. We appreciate your continued trust in us and look forward to assisting you again in the future! Sincerely, The Nick Mayer Ford Mayfield Team

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Everyone we met was very helpful, no pressure at all. Easiest and smoothest experience I?ve ever had buying a new car. Great Customer service!

Everyone we met was very helpful, no pressure at all. Easiest and smoothest experience I?ve ever had buying a new car. Great Customer service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Shawn! We truly appreciate your kind words about your experience at Nick Mayer Ford Mayfield. It's wonderful to hear that our team provided you with helpful, no-pressure service. We strive to make the car buying process as smooth as possible! We look forward to assisting you again in the future. Enjoy your new car! Sincerely, Colton Hinkle (440) 449-1000 ext: 269

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