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Nick Mayer Ford

(458 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(458 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nick Mayer Ford from DealerRater.

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Travis was great sealsman gave us great survice and we

Travis was great sealsman gave us great survice and we had no issues getting vehicld

Travis was great sealsman gave us great survice and we

Travis was great sealsman gave us great survice and we had no issues getting vehicld

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Ryan! We're thrilled to hear that Travis provided you with excellent service and that your vehicle purchase went smoothly. At Nick Mayer Ford Mayfield, we strive to deliver great experiences. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Colton Hinkle (440) 449-1000 ext: 269

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Willie was patient in waiting for us to get the the point

Willie was patient in waiting for us to get the the point of buying our Bronco Sport. He was terrific!

Willie was patient in waiting for us to get the the point

Willie was patient in waiting for us to get the the point of buying our Bronco Sport. He was terrific!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that Willie provided you with the patience and support you needed during your purchase of the Bronco Sport. At Nick Mayer Ford Mayfield, we strive to make every experience a positive one. We look forward to seeing you again soon! Sincerely, Colton Hinkle (440) 449-1000 ext: 269

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I had a great experience.

I had a great experience. B. Williams & Serg Protopenko were very attentive and answered all my questions. Great at their job.

I had a great experience.

I had a great experience. B. Williams & Serg Protopenko were very attentive and answered all my questions. Great at their job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Nick Mayer Ford Mayfield. It's fantastic to know that B. Williams and Serg Protopenko were attentive and helped answer all your questions. I appreciate your kind words and look forward to seeing you again soon! Sincerely, Colton Hinkle (440) 449-1000 ext: 269

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I would highly recommend, Salesperson, Jacob George.

I would highly recommend, Salesperson, Jacob George. He was patient, informative, kind and professional. Jacob helped us narrow our car search to a few vehicles. We then met Christopher Johnson. "CJ" helped finalize our choice by helping us meet our needs, his knowledgeabl, compassion and understanding. We are recommending them to our family and friends. When we are in the market for another car, we would visit these two again.

I would highly recommend, Salesperson, Jacob George.

I would highly recommend, Salesperson, Jacob George. He was patient, informative, kind and professional. Jacob helped us narrow our car search to a few vehicles. We then met Christopher Johnson. "CJ" helped finalize our choice by helping us meet our needs, his knowledgeabl, compassion and understanding. We are recommending them to our family and friends. When we are in the market for another car, we would visit these two again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your wonderful review! We truly appreciate your kind words about Jacob and CJ at Nick Mayer Ford Mayfield. It's great to hear that they were able to assist you so efficiently and meet your needs. We look forward to welcoming you back when you're in the market for another vehicle. Don’t hesitate to share your experience with family and friends! Sincerely, Colton Hinkle (440) 449-1000 ext: 269

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Sales rep and staff worked very honestly to get us the

Sales rep and staff worked very honestly to get us the best deal! They were patient with us and we got a really nice car

Sales rep and staff worked very honestly to get us the

Sales rep and staff worked very honestly to get us the best deal! They were patient with us and we got a really nice car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that our team at Nick Mayer Ford Mayfield was able to assist you in finding a really nice car and securing the best deal. Your satisfaction is our priority, and we appreciate your kind words about our staff's honesty and patience. We look forward to seeing you again soon! Sincerely, Team at Nick Mayer Ford Mayfield

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Didn’t keep the word!

Didn’t keep the word! Just need you to sign the paperwork and then not even answer the phone calls!

Didn’t keep the word!

Didn’t keep the word! Just need you to sign the paperwork and then not even answer the phone calls!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
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Dealer response

Thank you for your feedback. We understand your frustration regarding communication and the paperwork process. At Nick Mayer Ford Mayfield, we strive to meet our customers' expectations and appreciate your insights. Thank you for bringing this to our attention. Sincerely, Team at Nick Mayer Ford Mayfield

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Friendly, professional process from start to finish.

Friendly, professional process from start to finish. Communication was a top priority. Absolutely would purchase from them again.

Friendly, professional process from start to finish.

Friendly, professional process from start to finish. Communication was a top priority. Absolutely would purchase from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had a friendly and professional experience at Nick Mayer Ford Mayfield. We prioritize clear communication, and it's great to know that it made a difference for you. We look forward to assisting you again in the future! Sincerely, Team at Nick Mayer Ford Mayfield

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I bought a 2021 Ford Ranger.

I bought a 2021 Ford Ranger. I didn?t haggle on price because the salesman Jacob George said he would get me a bed cover at a Ford plan discount. He never followed through and won?t return messages. Don?t count on service after the sale!

I bought a 2021 Ford Ranger.

I bought a 2021 Ford Ranger. I didn?t haggle on price because the salesman Jacob George said he would get me a bed cover at a Ford plan discount. He never followed through and won?t return messages. Don?t count on service after the sale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Carl! We appreciate your experience with your 2021 Ford Ranger, and I understand your concerns regarding the bed cover and communication. We're committed to providing excellent service at Nick Mayer Ford Mayfield and want to ensure your needs are addressed. Please reach out to us directly so we can assist you further. Your satisfaction is important to us. Sincerely, Team at Nick Mayer Ford Mayfield

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I recieved great customer service during the whole car

I recieved great customer service during the whole car buying process from start to finish

I recieved great customer service during the whole car

I recieved great customer service during the whole car buying process from start to finish

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you received great customer service throughout your car buying experience at Nick Mayer Ford Mayfield. We strive to provide a seamless process for our customers. We look forward to seeing you again in the future! Sincerely, Team at Nick Mayer Ford Mayfield

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Sold Me a Bronco Sport with 18k miles at night with a

Sold Me a Bronco Sport with 18k miles at night with a cracked windshield. Noticed the next day during the day and General Manager Colton Hinkle and Tim Takacs refused to replace the windshield. Windshield was filled with epoxy, as they new about the issue and covered it up. THIS DEALERSHIP ARE CRIMINALS & DISHONEST. STAY AWAY!!!@!

Sold Me a Bronco Sport with 18k miles at night with a

Sold Me a Bronco Sport with 18k miles at night with a cracked windshield. Noticed the next day during the day and General Manager Colton Hinkle and Tim Takacs refused to replace the windshield. Windshield was filled with epoxy, as they new about the issue and covered it up. THIS DEALERSHIP ARE CRIMINALS & DISHONEST. STAY AWAY!!!@!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Our team has acknowledged this review.

Consumer response

You have acknowledged and what did you do to satisfy Customer after you sold a car with a cracked windshield at night?? Poor Customer Service and Arrogant, Uneducated used car salesman. Pathetic.

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