Nick Mayer Ford

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
302 lifetime reviews.

Read reviews that mention:

  • 1.0 out of 5
    April 22, 2021

    Communication leaves what to be desired service leaves what to be desired. Receiving unsolicited emails that are boiler plated. When calling, all... calls go in to voice mail

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2021

    Over all I?m satisfied with my experience at Nick Mayer Ford. My sales man Serg went above and beyond to ensure I got the best possible outcome.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Darryl, we're pleased to hear everything was completed to your satisfaction! Our team is dedicated to providing top-quality customer service, and we'...re so happy to hear that your experience reflected this.

  • October 20, 2017

    Thanks for bringing Mark from Florida, maybe you can get him a nice branded coat. He seems to be cold when it's 70 degrees outside. Thanks for helping... us get what we wanted.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2020

    Mr Cromity was very professional, and knowledgeable about the vehicle. He took the time, and was very patient in showing me everything I needed to know... about my purchase.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Beatrice, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your vehicle, we will be ...more than happy to assist you! Safe travels!

  • 5.0 out of 5
    October 14, 2020

    Willie truly helped me find the car that was perfect for me! I couldn?t thank him enough

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 7, 2020

    This was a truly no hassle, no gimmicks and straight to the point customer service that I've received from Mr.Willie

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ceylon, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy... to assist you! Safe travels!

  • 1.0 out of 5
    September 2, 2020

    Everyone be CAREFUL of Any of the Nick Mayer places. They say they do a 198 point inspection before they deliver vehicles when buying online. After... buying the vehicle this is how they check the vehicles.(pictures). I had to bring it to another dealership and they found this mess. They said it was UNSAFE. Nick Mayer dealership said they apologize about the brakes they dont know how it got past them, only when confronted,They do not stand behind what they say.They have the audacity to tell me I can trade it back for MORE MONEY for another vehicle . LOL Then they tried to tell me its a northern truck that is the way they are. I live in the south now but grew up all my life in New York area and have had many vehicles. So they tried that game also.Then they didnt know what to say. If you watch Chad Meyers video from 2018 on you tube, he says its what we do for our customers after we sell the vehicle,..... * They dont call you back * They ignore you . This will be 1 of many post. Please be aware everyone works hard for their money, specially these times......... I know people who worked their quit the dealership because they are not honest. I Am not the only one they have deceived.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and r...esolve this matter for you, if we still can. Please contact Eric Joviak at (440) 449-1000 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

  • 1.0 out of 5
    June 4, 2020

    9 days and counting for seat recall, tweek door to hang straight, cracked glove box. I call and they have to check with tec and call back. THEY DONT... CALL BACK. Must be the oil change i added.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are so disappointed to learn of this situation you have described. Please contact Eric Joviak at (440) 449-1000 and we will do our best to make... this better. We hope to hear from you soon.

  • 3.0 out of 5
    March 24, 2020

    Went to Nick Mayor when I first filled bankruptcy. My credit had dropped to 429 and it was very difficult to get a used vehicle that I wanted. I waited... four months later to try it again at Nick Mayor , after being discharged from bankruptcy and having a 545 credit score. They never updated my credit score and asked lenders for a car loan for me with my previous score of 429. I had the same negative results because they did not present to the banks my correct credit srore of 545. Having a 545 score is by no means good, but closer to having fair credit than having horrible credit of 429 which is closer to having the lowest score you can have which is the 300 range . I was told that I only have a choice between three vehicle that I didn't really care for. One had 85,000 miles, the other had decent miles of 36,000 but the exterior was all scratched up for 22,000 total. Who wants to purchase a vehicle for 22,000 that has over 60 scratches on it. I ended up purchasing the one that is scratched all up and told that before the vehicle was delivered to me that the scratches would be taking care of. The car was delivered to me 4 or 5 days later with the same scratches all over it. The only thing they did was put a new windshield in and took care of the rock chips on the hood. I was told that the scratches were not going to be taken care of because they had all ready put a lot of money into it already .I could not go no where else to get a vehicle because Nick Mayer Ford had went to every car loan lender with asking for a loan with a 429 credit score. Not to mention they put numerous inquiries on my credit and no one else would give me me a vehicle because of that. Nick Mayor is not the place to shop for your next vehicle. Very bad customer service. Almost terrible.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    March 21, 2020

    Bought a used truck...check engine light came on 48 hours later...nice repair bill 72 hours later...they said sorry no warranty....not very nice..not even... a thank you...when I wrote the check....

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so disappointed to learn of this situation you have described. Please contact Eric Joviak at (440) 449-1000 and we will do our best to make thi...s better. We hope to hear from you soon.

View More Reviews