Reviews
Winthrop Defreitas was very helpful and knowledgeable of
Winthrop Defreitas was very helpful and knowledgeable of the vehicle. He made us feel easy and not pressured. He understood what we needed to purchase the vehicle. Winthrop made sure to communicate and let us know where we were in the process. We were happy to work with him!
Winthrop Defreitas was very helpful and knowledgeable of
Winthrop Defreitas was very helpful and knowledgeable of the vehicle. He made us feel easy and not pressured. He understood what we needed to purchase the vehicle. Winthrop made sure to communicate and let us know where we were in the process. We were happy to work with him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The whole process from start to finish was excellent!
The whole process from start to finish was excellent! I dreaded the idea of purchasing a new vehicle but Edward Petrella and the whole team were friendly and kind making the process smooth and easy. 100% recommend Ed and the team at Spitzer Jeep RAM Brook Park!
The whole process from start to finish was excellent!
The whole process from start to finish was excellent! I dreaded the idea of purchasing a new vehicle but Edward Petrella and the whole team were friendly and kind making the process smooth and easy. 100% recommend Ed and the team at Spitzer Jeep RAM Brook Park!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience and personalized service.
Great experience and personalized service. They pay attention to each customer request at the moment you arrive.
Great experience and personalized service.
Great experience and personalized service. They pay attention to each customer request at the moment you arrive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests are satisfied with their visit, and we are glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Quick, polite and professional.
Quick, polite and professional. Got me in and out just as promised. Will be back
Quick, polite and professional.
Quick, polite and professional. Got me in and out just as promised. Will be back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We look forward to continue providing you with our best care in your visits to come!
I was dragging my feet to purchase a new car.
I was dragging my feet to purchase a new car. Hubby was really encouraging me to make the move my old car was 17 yrs old. We stopped at one dealership and the man was not helpful at all. I didn't even care about a test drive. We stopped at Spitzer Jeep just because it was on our way. What a pleasant surprise! We were met by the most helpful young salesman, Blake Reinhart! He answered all my questions. Listened to what I wanted and helped me find the car that met my desires. From working with him and then finance it was such a pleasant experience. You can't go wrong stopping there and seeing Blake. We were very greatly impressed by the friendliness, no pressure, and ease of purchasing a new vehicle.
I was dragging my feet to purchase a new car.
I was dragging my feet to purchase a new car. Hubby was really encouraging me to make the move my old car was 17 yrs old. We stopped at one dealership and the man was not helpful at all. I didn't even care about a test drive. We stopped at Spitzer Jeep just because it was on our way. What a pleasant surprise! We were met by the most helpful young salesman, Blake Reinhart! He answered all my questions. Listened to what I wanted and helped me find the car that met my desires. From working with him and then finance it was such a pleasant experience. You can't go wrong stopping there and seeing Blake. We were very greatly impressed by the friendliness, no pressure, and ease of purchasing a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your excellent review! We are honored that your vehicle search led you to us, and we are so glad that Blake and the team took great care of you and ensured your experience with us was as pleasant as possible. it is our pleasure to assist you in any way possible. On behalf of the entire team- we warmly congratulate you on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Have new Dodge SUV went in for service had a remote issue
Have new Dodge SUV went in for service had a remote issue with key after they checked it out first was told nothing wrong. Then the remote got decoded when somebody tried to steal the car can’t be fixed. I have to pay for it. Insurance or cash. Told them should be under warranty. He said no I cannot explain to Chrysler what’s wrong? You’ll have to pay don’t make any sense. Took car to a different Dealer had that remote fixed with Battery issue in two minutes I just can’t trust Spitzer.
Have new Dodge SUV went in for service had a remote issue
Have new Dodge SUV went in for service had a remote issue with key after they checked it out first was told nothing wrong. Then the remote got decoded when somebody tried to steal the car can’t be fixed. I have to pay for it. Insurance or cash. Told them should be under warranty. He said no I cannot explain to Chrysler what’s wrong? You’ll have to pay don’t make any sense. Took car to a different Dealer had that remote fixed with Battery issue in two minutes I just can’t trust Spitzer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Typical scummy used car dealer.
Typical scummy used car dealer. They sell it out from under you while in the middle of negotiations. Do yourself a favor and look elsewhere.
Typical scummy used car dealer.
Typical scummy used car dealer. They sell it out from under you while in the middle of negotiations. Do yourself a favor and look elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ed was one of the best salesman I ever came across.
Ed was one of the best salesman I ever came across. I told ED what I wanted a he gave me a found me a great car! Great to have met you! I will do business with ED in the future if he hasn't retired.
Ed was one of the best salesman I ever came across.
Ed was one of the best salesman I ever came across. I told ED what I wanted a he gave me a found me a great car! Great to have met you! I will do business with ED in the future if he hasn't retired.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving Ed this positive review! We are so glad that he took great care of you and met your automotive needs. He will be delighted to hear of your kind words. Wishing you the safest of travels in your new vehicle until we meet again!
I found my salesperson to be quite helpful and
I found my salesperson to be quite helpful and knowledgeable about the vehicle leasing process. Logan Schultheis was very instrumental in helping me make my leasing decision.
I found my salesperson to be quite helpful and
I found my salesperson to be quite helpful and knowledgeable about the vehicle leasing process. Logan Schultheis was very instrumental in helping me make my leasing decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are glad that Logan was both helpful and informative. We greatly appreciate the opportunity to work with you and we wish you the safest of travels- on behalf of the entire team!
Ken is awesome.
Ken is awesome. He is very professional and works very hard. I'm satisfied with my service.
Ken is awesome.
Ken is awesome. He is very professional and works very hard. I'm satisfied with my service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Ken's efforts met your satisfaction. If there is ever anything more that we may help you with, please do not hesitate to give us a call.