Spitzer Chrysler Dodge Jeep Ram Cleveland

(4.6) 369 reviews

Dealer on Cars.com since September 2009

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.6
369 lifetime reviews. Includes reviews of Spitzer Chrysler Dodge Jeep Ram Cleveland from DealerRater.com
  • Very Good

    High quality people; helpful and responsive. A very comfortable buying experience

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback! We appreciate you choosing Spitzer Chrysler Dodge Jeep Ram Cleveland!


  • no stress

    The main reason for this review is because of Paul Oscola, he was great!!! We love our Dodge Dart, too bad they stopped making them.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Amazing, stress free

    this place is amazing! Everyone was so helpful and made me feel welcome! Won???t shop anywhere else! Ask for Guy when you go because he will get you t

    ...

    he best deal possible!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

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Service & Repair

Service Reviews

4.6

29 lifetime reviews of the Service Department.
Includes reviews of Spitzer Chrysler Dodge Jeep Ram Cleveland from DealerRater.com

  • Desperate need of a new service center.

    Had nothing but problems with this dealership. Service department treats customers like idiots. Mike in service dept spreads a toxic culture and needs

    ...

    to go. Had problems with my vehicle for 2 years that were not handled correctly. Called North Olmsted dodge and they were able to get me in but said I would have to wait because they are getting all of Spitzer Dodge's customers too. If they can't fix the service dept this dealership needs to be closed down because when my lease is up I won't be back.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    Spitzer Chrysler Dodge Jeep Ram Cleveland

    We're sorry to hear you were unhappy with your experience. It's extremely important to us to provide a transparent and welcoming environment to our cu

    ...

    stomers so your feedback will help us identify way in which we can improve. We are currently transitioning under new management and if they haven't already, a team member will be reaching out to better assist your concerns. Again we appreciate you taking the time to bring this to our attention and we look forward to working towards a positive resolution.


  • Service

    Service at this dealership has been the worst experience I have ever had!!!! They have held my vehicle for more than 6 weeks without any real explanat

    ...

    ion. They don't answer the phone. They don't have voice mail for messages or their to full to leave a message. I have constantly gotten the run around. If you need your car back right away, DO NOT TAKE IT TO SPITZER ON BROOKPARK ROAD. They SUCK!!!!!!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service Pricing

    Tire Rotation

    $19.95

    Oil, Filter Change

    $29.95 and up*

    Wheel Balance

    $69.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 627 Offers on 18 Models

About Our Dealership

Dealer on Cars.com since September 2009

Welcome to Spitzer Chrysler Dodge Jeep Ram. At Spitzer Motor City Inc. in Cleveland, OH, we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service!
We have over 300 new and used vehicles in our inventory. Don't forget to view our latest updated specials and promotions, click to our website from this page.
Spitz Chrysler Dodge, Jeep, Ram's staff is here to answer your questions related to inventory, service, parts, financing and more. Stop by or call us today!

"Saving You More Since 1904!"
Spitzer Chrysler Dodge Jeep Ram Cleveland
13001 Brookpark Rd Cleveland, OH 44142
New (888) 375-3981
Used (877) 340-0806
Service (888) 478-6138
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