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Jay Honda

(1,485 reviews)
Visit Jay Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 372-6421 (877) 372-6421
Used (877) 812-2603 (877) 812-2603
Service (877) 838-4853 (877) 838-4853

Inventory

See all 213 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Jay Honda in Bedford OH is proud to be an automotive leader in our community. Since opening our doors Jay Honda has maintained our solid commitment to our customers by offering a wide selection of cars trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle we'll help you find a car that works for you! Even if you have bad credit or are a first time car buyer you can trust that Jay Honda will professionally fit you into the automobile of your choice.
Why Would You Go Anywhere Else?

Service center

Phone number (877) 838-4853

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Honda from DealerRater.

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Chris and Ibraheem were professional and provided great

Chris and Ibraheem were professional and provided great service. Appreciated Chris staying on top of the accessory installation and staying a little after close to walk me through the vehicle. Thanks!

Chris and Ibraheem were professional and provided great

Chris and Ibraheem were professional and provided great service. Appreciated Chris staying on top of the accessory installation and staying a little after close to walk me through the vehicle. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everyone there was great to work with and acted

Everyone there was great to work with and acted professional and truly cared about what I was looking for and my budget. Highly recommended.

Everyone there was great to work with and acted

Everyone there was great to work with and acted professional and truly cared about what I was looking for and my budget. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I have purchased only Honda vehicles in my lifetime in

I have purchased only Honda vehicles in my lifetime in 1992, 2001, 2009, 2014, and 2021. I reported a problem to the service department (this should be well documented in the vehicle history notes) while my current vehicle was under warranty and was ignored/dismissed. The mechanic simply turned the car's wheel in front of me and said it did not make a noise. I don't think the vehicle was taken for a test drive, and I was not told that I could purchase a suspension evaluation to get a diagnosis. Now my car is just out of warranty, and I am told it needs $4,000 in repairs due to a binding steering rack. I opened a complaint with Honda corporate. If Honda does not make this right, I will sell my car and never buy a Honda again. On a positive note, service advisor Ty is excellent.

I have purchased only Honda vehicles in my lifetime in

I have purchased only Honda vehicles in my lifetime in 1992, 2001, 2009, 2014, and 2021. I reported a problem to the service department (this should be well documented in the vehicle history notes) while my current vehicle was under warranty and was ignored/dismissed. The mechanic simply turned the car's wheel in front of me and said it did not make a noise. I don't think the vehicle was taken for a test drive, and I was not told that I could purchase a suspension evaluation to get a diagnosis. Now my car is just out of warranty, and I am told it needs $4,000 in repairs due to a binding steering rack. I opened a complaint with Honda corporate. If Honda does not make this right, I will sell my car and never buy a Honda again. On a positive note, service advisor Ty is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Ty was pleasant, professional and courteous.

Ty was pleasant, professional and courteous. His manager was pleasant also. I don't think there should be a word minimum when completing a survey.

Ty was pleasant, professional and courteous.

Ty was pleasant, professional and courteous. His manager was pleasant also. I don't think there should be a word minimum when completing a survey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Speed of light service and very friendly staff and

Speed of light service and very friendly staff and technicians. Highest recommendation 👌. I appreciated the text video review and a car wash to boot,

Speed of light service and very friendly staff and

Speed of light service and very friendly staff and technicians. Highest recommendation 👌. I appreciated the text video review and a car wash to boot,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They were able to take care of all of my issues the same

They were able to take care of all of my issues the same day I called for an appointment, including a couple of recalls on my car. Ty did a great job of setting expectations on how long it would take.

They were able to take care of all of my issues the same

They were able to take care of all of my issues the same day I called for an appointment, including a couple of recalls on my car. Ty did a great job of setting expectations on how long it would take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ty took very good care of me and my van , very

Ty took very good care of me and my van , very knowledgeable and made sure that the noise was gone .

Ty took very good care of me and my van , very

Ty took very good care of me and my van , very knowledgeable and made sure that the noise was gone .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Professional and courteous at all times.

Professional and courteous at all times. Follow up with me after service. Continue to be helpful

Professional and courteous at all times.

Professional and courteous at all times. Follow up with me after service. Continue to be helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Impeccable right on time kept me informed on my service

Impeccable right on time kept me informed on my service Jill was on time. Thanks.

Impeccable right on time kept me informed on my service

Impeccable right on time kept me informed on my service Jill was on time. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The sales staff was very friendly.

The sales staff was very friendly. Carl and Kenny (Gomer) make a great team. Highly recommend

The sales staff was very friendly.

The sales staff was very friendly. Carl and Kenny (Gomer) make a great team. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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